We ordered a portière rod for a door curtain. It was simple in construction but stylish, and is proving to be strong and perfect for the job. We were anxious about the strength as we needed to hang a... See more
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Review summary
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Reviews shaping this summary
The dormer rod that I ordered is beautifully crafted and fits to perfection. The latter is thanks to there being telephone contact with employees who understand the need for working out accurate mea... See more
Company replied
I have bought several light fittings from JL before so know what to expect. The Bella light is for my conservatory to replace an existing Laura Ashley fabric shade which barely lit the area. A lot of... See more
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Excellent customer service. I had a Jim Lawrence curtain pole that I’d had for years but it that lacked some of the brackets etc. After sending an email, they replied within 24hrs with suggestions... See more
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Company details
About Jim Lawrence Lighting & Home
Written by the company
|
Contact info
The Ironworks, IP7 6BQ, Ipswich, United Kingdom
- 01473 826685
- sales@jim-lawrence.co.uk
- jim-lawrence.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Jim Lawrence Lighting & Home
Dear Anne,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.
Best regards, the Jim Lawrence team.
Excellent quality
Ordered made to measure brass cafe curtain pole and it was exactly as requested and excellent quality. Order arrived within stated delivery time frame and customer service was quick to respond when i had a query.
June 15, 2026
Reply from Jim Lawrence Lighting & Home
Dear Sally
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience and the Café Curtain Pole you ordered.
Best regards, the Jim Lawrence team.
Reply from Jim Lawrence Lighting & Home
Dear Sarah,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.
Best regards, the Jim Lawrence team.
Reply from Jim Lawrence Lighting & Home
Dear Deborah,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shades.
Best regards, the Jim Lawrence team.
Reply from Jim Lawrence Lighting & Home
Dear Christopher,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.
Best regards, the Jim Lawrence team.
Really lovely shades
June 11, 2026
Reply from Jim Lawrence Lighting & Home
Dear Eileen,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shades.
Best regards, the Jim Lawrence team.
Exceptional products and customer care…
Exceptional products and customer care as always.
June 3, 2026
Reply from Jim Lawrence Lighting & Home
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your products and Jim Lawrence experience.
Best regards, the Jim Lawrence team.
Delivered in the allocated time and are…
Delivered in the allocated time and are totally as ordered, a great product and easy ordering so well done
June 4, 2026
Reply from Jim Lawrence Lighting & Home
Dear Antony,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.
Best regards, the Jim Lawrence team.
Reply from Jim Lawrence Lighting & Home
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience and that Charlotte was able to help.
Best regards, the Jim Lawrence team.
Each time I’ve made a purchase the…
Each time I’ve made a purchase the whole experience has just been perfect
June 11, 2026
Reply from Jim Lawrence Lighting & Home
Dear Alison,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.
Best regards, the Jim Lawrence team.
Karen was very kind and couldn’t have…
Karen was very kind and couldn’t have been more helpful. For someone like me in her dotage, speaking to a real live human being is wonderful.
June 11, 2026
Reply from Jim Lawrence Lighting & Home
Dear Jan
Thank you so much for taking your time to share your feedback about our colleague Karen. We're glad we could help you with your order.
Best regards, the Jim Lawrence team.
Excellent service and product!
June 4, 2026
Reply from Jim Lawrence Lighting & Home
Dear Jane,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.
Best regards, the Jim Lawrence team
Excellent service and products with up…
Excellent service and products with up to date efficiency regarding delivery would definitely recommend
June 10, 2026
Reply from Jim Lawrence Lighting & Home
Dear Annie,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your order and smooth delivery.
Best regards, the Jim Lawrence team
I am really delighted with my new…
I am really delighted with my new pendant light.
And my frequent guests are equally impressed ( and a tad envious!)
June 10, 2026
Reply from Jim Lawrence Lighting & Home
Dear Marianne,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your light and that we can help to add something special to the room.
Best regards, the Jim Lawrence team.
You get what you pay for!
The items of door furniture were all as described and were excellent quality. They were promised within a week. I actually received them the next day. Very impressed.
June 10, 2026
Reply from Jim Lawrence Lighting & Home
Dear Glyn,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your order and that we were able to get it out quicker.
Best regards, the Jim Lawrence team.
I thought this company was expensive but …….
I thought this company was expensive however they sold what I wanted! They were great to deal with and I am really happy with my purchases!
The quality is really good. The designs are well thought out!
The delivery service is exceptional!
June 9, 2026
Reply from Jim Lawrence Lighting & Home
Dear Elaine
Thank you so much for taking your time to share your lovely feedback. We are delighted to hear that we could help with the lights you ordered and that your overall experience was so positive, we look forward to welcoming you again soon.
Best regards, the Jim Lawrence team.
Another great experience with Jim…
Another great experience with Jim Lawrence and the team behind the scenes who made me two custom made lampshades. I’m obsessed with this company, and have never been underwhelmed. Keep it coming guys, you’re heads and shoulders above anyone in your space!
June 9, 2026
Reply from Jim Lawrence Lighting & Home
Dear Frankie
Thank you so much for taking your time to share your fantastic feedback. We are delighted that you are so pleased with your bespoke lamp shades, we look forward to assisting you with your next project.
Best regards, the Jim Lawrence team.
Great service and choice
Good communication, good choice of fabrics for lamp shades and great quality shades. Good value too compared to some other retailers. They suggested getting samples which we did to make sure colour was as expected. Will definitely go to their website in the future for home furnishings.
May 15, 2026
Reply from Jim Lawrence Lighting & Home
Dear Rose
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your lampshades. We look forward to welcoming you back soon.
Best regards, the Jim Lawrence team.
Telephone staff helpful and efficient…
Telephone staff helpful and efficient and could take order. Delivery followed promptly
Items were of course excellent quality.
June 9, 2026
Reply from Jim Lawrence Lighting & Home
Dear David,
Thank you so much for taking your time to share your feedback. We are delighted that you are happy with your shopping experience.
Best regards, the Jim Lawrence team.
Great service
Great service. The team explains everything and gives goed advice. Very helpful team! Thank you!
June 8, 2026
Reply from Jim Lawrence Lighting & Home
Dear Anastasia,
Thank you so much for taking your time to share your feedback. We are delighted that our team was able to help.
Best regards, the Jim Lawrence team.
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