Jimmy's Car Hire Reviews 108

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Exceptional service. Everyone we spoke to at Jimmy’s was helpful, friendly, reliable and a pleasure to deal with. The car was absolutely fantastic. We were running late for our flight and Ryan even ca... See more

Rated 5 out of 5 stars

This was, no doubt, the best car rental I've ever experienced. First contact was great, further communication as well, the guys were easy-going, super-friendly and any question I raised was answered... See more

Rated 5 out of 5 stars

The process was so easy! No delay in communication. No deposit needed. No credit score. You simply pay and collect. The gent who helped me was Ryan. He was quite helpful and responsive. He even a... See more

Rated 5 out of 5 stars

A great experience all-round The key points: • The car was in perfect shape, newly-cleaned and looking fresh • Pick-up and drop-off was seamless and convenient • All correspondence with Jimmy’s... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

We're Jimmy's. Suzuki Jimny rentals in Cape Town, and the opposite of everything you dread about car hire. No queues. No hidden fees. Just the keys and the road.


Contact info

4.8

Excellent

TrustScore 5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Communication was good and well organized car drop-off and collections were excellent and on time, but they did come with the wrong car at first but quickly corrected this and delivered what was originally agreed

September 27, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Easy to book

Easy to book, amazing service. All documentation done digitally in advance. Pick up and drop off was done in less than 10 minutes. Definitely recommend!

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

This was, no doubt, the best car rental I've ever experienced. First contact was great, further communication as well, the guys were easy-going, super-friendly and any question I raised was answered patiently.
I drove up the Western Cape towards Namibia to see the wildflowers - and wow - what a fantastic experience! The Jimny was so fun to drive and went through any terrain (river crossing, mud, sand, etc.) without any problem. After this trip I'm actually going to buy one!

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Great value. Vehicle in excellent condition. Definitely to be recommended. Tertius us even dropped the vehicle to us as we were having issues with Uber and dropped us back our hotel at the end of the day. A 100% service. Faultless and friendly.

August 26, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

FUN DRIVE

Great Friendly convenient service on collection and return of the vehicle. The Jimny was in good condition and a fun drive.

July 6, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

Thanks for choosing Jimmy's, Kevin. We hope to welcome you back soon 🌴

Rated 5 out of 5 stars

Super cute car, great Team!

Super cute car for starters! The team was super responsive and answered all my questions before I booked. They were also responsive when I had a question about the car after pick up. All in all great experience!

June 16, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

Thanks for the kind words, Michelle 🙌

Rated 5 out of 5 stars

Great service!

Ross and Tallyn's service was outstanding- nothing too much trouble - always responsive and helpful - car was perfect, lots of fun!

June 20, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

We love to hear this! Thank you for choosing Jimmy's Car Hire 🙌😊

Advertisement
Rated 5 out of 5 stars

Ease if online booking and payment was…

Ease of online booking and payment was excellent.
Delivery and drop off without any issues.
Rate per km above contractual agreement could be lower on sliding scale as it increases

June 9, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

Thanks for the feedback! We'll take this into consideration. 🙏

Rated 5 out of 5 stars

Communication was great

Communication was great. I l ew what to expect, when to collect and contact was made all the time. Very convenient pickup. All in all a great experience. Thanks and will definitely use you again

April 28, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

Thanks Michelle! Hope to welcome you back soon 😃

Rated 5 out of 5 stars

Excellent service

Communication throughout entire process was excellent.
Added a driver while already making use of the vehicle, and the process to amend the contract was very simple and efficient.
Great service from start to finish.

April 14, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

Thanks for the kind and honest review, Mark! Hope to welcome you back to the Fair Cape soon 😊

Advertisement
Rated 5 out of 5 stars

Amazing Service

Amazing Service. The cars are really in good condition and drive very very well. The Team is good everyone worked well to get me the Car and to collect the Car from me. I highly recommend using this car rental when in Capetown. I will definitely use them again when in Capetown. Great stuff guys.

April 2, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

It was a pleasure, Romal! All the best and hoping to see you again soon ✌️🌴

Rated 5 out of 5 stars

Great Car & Great Service!!



Thanks to Jimmy`s Car Hire i got the perfect car for a road trip through Capetown!
The car was in perfect condition, cleaned, fully tanked!
Service is clear and straight forward.
Gonna come back again!

February 4, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

We always enjoy seeing you Mr Amin! Thanks for your support 🤝

Rated 5 out of 5 stars

Great!!

Everything from booking to communication and customer service was amazing! Very friendly and accomodating. The Jimny was awesome for my day of exploring around. It was spotlessly clean and great to drive. Would definitely recommend and will be booking again!

February 26, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

We've made renting a car fun! 🤩 Thanks for your kind words, Gwynne. Hope to welcome you back soon 🌅

Rated 5 out of 5 stars

Perfect Experience

The fancy Jimny was in perfect condition. Easy to book with excellent customer service. The hand-over at the airport was on-time and quick.

February 25, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

Thanks Mr Urs. It was a pleasure assisting you 🤝

Advertisement
Rated 5 out of 5 stars

Very much recommend, coolest car to get around the Western Cape

Such a cool care hire company! Really great and swift communication, service and handling. And the Jimnys are just too cool, you really get fond of them and it’s hard to return it to be honest ;)
Also picking up and returning the Jimny was smooth, personal and didn’t feel like a rental company, but more like borrowing your pal’s car. I’d def recommend them, for traveling through the Western Cape this was just perfect!

February 10, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

Thanks for your kind review Mr Lukas 🙏 Jimmy's isn't like any other car rental company. Hoping to welcome you back soon!

Rated 5 out of 5 stars

Highly recommend

Incredible friendly and flexible service from the team at Jimmy’s - plus the Jimny is the ideal Cape Town car, easy to park anywhere

January 31, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

Thanks for choosing Jimmy's!

Rated 5 out of 5 stars

An all round excellent experience

An all round excellent experience. The car was ready and waiting after the flight with the most straight forward handover.
Maya was so much fun to drive, in immaculate condition and I can't wait to hire another Jimny!
They were also very flexible with the handover back at the airport due to crazy traffic. Perfect.

January 24, 2024
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

A highly personalised experience! Thanks for choosing Jimmy's Tom ☀️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look