Jimmy's Car Hire Reviews 108

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Exceptional service. Everyone we spoke to at Jimmy’s was helpful, friendly, reliable and a pleasure to deal with. The car was absolutely fantastic. We were running late for our flight and Ryan even ca... See more

Rated 5 out of 5 stars

This was, no doubt, the best car rental I've ever experienced. First contact was great, further communication as well, the guys were easy-going, super-friendly and any question I raised was answered... See more

Rated 5 out of 5 stars

The process was so easy! No delay in communication. No deposit needed. No credit score. You simply pay and collect. The gent who helped me was Ryan. He was quite helpful and responsive. He even a... See more

Rated 5 out of 5 stars

A great experience all-round The key points: • The car was in perfect shape, newly-cleaned and looking fresh • Pick-up and drop-off was seamless and convenient • All correspondence with Jimmy’s... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

We're Jimmy's. Suzuki Jimny rentals in Cape Town, and the opposite of everything you dread about car hire. No queues. No hidden fees. Just the keys and the road.


Contact info

4.8

Excellent

TrustScore 5 out of 5

108 reviews

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Rated 5 out of 5 stars

seamless process

seamless process, great drive and great service. i will duffs use the service everytime i am in cape town.

January 23, 2024
Unprompted review
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Reply from Jimmy's Car Hire

Thanks for choosing Jimmy's! We look forward to welcoming you back 🤝

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Rated 5 out of 5 stars

Good value and fun, straightforward experience

Easy online process and seamless booking. Clear terms and quick communication. Part automated, part human, great all over!

Booked the wonderful little car for 3 full weeks over December, and enjoyed every mile driving it up and down the Cape coast.

Friendly preemptive contact from the company before pick-up and drop-off, and appreciated their patience with us and assistance at the airport.

Comparably and reasonably priced, I thought, also given the pleasure of the car.

December 10, 2023
Unprompted review
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Reply from Jimmy's Car Hire

Thanks for your review, Christelle! We're absolutely delighted that we could assist you over your December vacation 🌴 Hoping to welcome you back to the Fair Cape soon :)

Rated 1 out of 5 stars

😩Made a booking in October 2023 and…

😩Made a booking in October 2023 and stayed in constant communication with Jimmy’s car hire and made my payment on 6th November and I was reassured that my booking is secure and I can have access to the car from 6th-8th January 2024. To my surprise when I inquired yesterday (2nd Jan) to see if we are all set I find out my booking has been messed up and can only use the car at 7:30pm on the 7th of January!! What a joke! and mind you it’s the day of my birthday that day & had made plans to drive to Franschhoek with my friends! Im not happy at all. Unprofessional!!! I’m really disappointed by them. Don’t bother!

January 3, 2024
Unprompted review
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Reply from Jimmy's Car Hire

Hi Lesego, I'm sorry about the initial confusion with your booking but I am grateful that we managed to assist you in the end! Please accept our apology 🙏

Rated 5 out of 5 stars

A great experience all-round

A great experience all-round
The key points:
• The car was in perfect shape, newly-cleaned and looking fresh
• Pick-up and drop-off was seamless and convenient
• All correspondence with Jimmy’s was answered immediately

Highly recommend this unique and personal rental service any time you’re in Cape Town, and hopefully in other places in SA soon!

December 18, 2023
Unprompted review
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Reply from Jimmy's Car Hire

Thanks for the kind words Mr Martin! All the best 🤝

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Rated 5 out of 5 stars

Smooth, friendly and efficient service.

Smooth online booking process. The Suzuki Jimny is an amazing choice of car for Cape Town, I especially appreciate the Hill Hold Control during steep drives. Thanks, Ross, Wayne, and Sakhi for an overall great car hire experience!

November 29, 2023
Unprompted review
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Reply from Jimmy's Car Hire

Thanks for choosing Jimmy's, Lilian! 🤝 Hope to see you again soon 🚙

Rated 5 out of 5 stars

Wayne was super helpful with everything…

Wayne was super helpful with everything would definitely recommend using these guys! Super flexible easy booking overall great.

November 28, 2023
Unprompted review
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Reply from Jimmy's Car Hire

I'm glad you enjoyed your time with us, Jack! Happy holidays 🌅

Rated 5 out of 5 stars

BEST time with our Jimny!

We had the BEST time with our Jimny for the week. The renting process was SO easy and simple and their online (whatsapp) assistance was superb! Will definitely reccommend using Jimmy's! And we will again in the future - if we don't end up buying our own Jimny that is... :) Thanks for FANTASTIC service!!!

October 16, 2023
Unprompted review
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Reply from Jimmy's Car Hire

Thanks for the kind review, Armand 😊 Looking forward to welcoming you again 🌴

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Rated 5 out of 5 stars

Wow !!

Wow ! What a stunning crew, stunning service and immaculate vehicle. Thank you Ross and Matt for the exceptional service. You come highly recommended. Marius

September 2, 2023
Unprompted review
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Reply from Jimmy's Car Hire

Thanks for your great feedback, Marius! Hoping to welcome you back to the Fair Cape soon 🌴

Rated 5 out of 5 stars

Fun, practical and easy

The car was exactly as per our expectations. Communication was always responsive and clear. And having the car dropped off and collected at our locations of choice made all the difference. Would definitely recommend and rent again with Jimmy's.

July 18, 2023
Unprompted review
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Reply from Jimmy's Car Hire

We've really made car hire fun! 🤩 Thanks for choosing Jimmy's Car Hire, Youvan. Hope to see you again soon 🌞

Rated 5 out of 5 stars

Fantastic Experience

Jimmy's Car Hire is super professional and can compete with any of the big brand car hire companies as far as operational efficiency is concerned. There is a personal touch to the service they render. I will definitely make use of them again.
As far as the rental vehicle goes... Mint condition and squeaky clean. Harper is happiness on wheels and a pleasure to drive.

July 7, 2023
Unprompted review
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Reply from Jimmy's Car Hire

Absolutely delighted to hear your wonderful review, Marina 😃 Thanks for choosing Jimmy's, we can't wait to welcome you back to The Fair Cape 🌅☀️

Rated 5 out of 5 stars

Professional and highly tailored experience

Professional and highly tailored level of service. Skip the big rental chains and go straight to Jimmy's. Our rental car was well maintained, new and a pleasure to drive.

May 4, 2023
Unprompted review
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Reply from Jimmy's Car Hire

Absolutely delighted to hear your feedback, Les 😃 Jimmy's is unlike any other car rental company! Looking forward to seeing you again soon 🌴

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Rated 5 out of 5 stars

Personal service and clean cars

Personal service and clean cars. Such a pleasant and efficient company to work with. Thanks guys! x

May 17, 2023
Unprompted review
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Reply from Jimmy's Car Hire

Thanks for choosing Jimmy's 😃 We can't wait to welcome you back to the Fair Cape.

Rated 5 out of 5 stars

Excellent service

Excellent service. Would highly recommend using Jimmy’s Car hire. Ross and Matt was super friendly and helpful from booking to drop off. Vehicle was spotless.

May 12, 2023
Unprompted review
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Reply from Jimmy's Car Hire

We really appreciate your support, Talitha 😊 Looking forward to welcoming to back soon 🌴

Rated 5 out of 5 stars

Fantastic experience with Jimmy’s

Fantastic experience with Jimmy’s. Billing was easy, easy pickup and dropoff, beautiful Jimnys and nice surprise on the touchscreen install. We rented a cabin and drove around the vineyards - in a Jimny that’s a perfect holiday.

April 24, 2023
Unprompted review
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Reply from Jimmy's Car Hire

We're delighted you chose Jimmy's for your Cape Town experience 🌴 Hoping to welcome you back soon Ms Shirley. Take care 😊

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Rated 5 out of 5 stars

Extremely convenient. Great service.

Enjoyed renting the little Jimny for our few days in the Winelands.

Service was excellent. Seamless pick and and drop off. Would defintely recommend.

April 12, 2023
Unprompted review
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Reply from Jimmy's Car Hire

We've made car hire fun! 🤩 Looking forward to welcoming you back soon Mr Dane 😎

Rated 4 out of 5 stars

Outstanding car rental and customer service

I was looking for a unique car rental experience and particularly a vehicle suitable for gravel roads to explore the Tankwa Karoo National Park area in South Africa.

I was completely satisfied with the service and especially with my vehicle which was in excellent condition.

I did not give Jimmys 5 stars because there was not a user manual in the car. This could have been an issue if I had a problem..thankfully I did not.

I highly recommend this small and personalized car hire company. I will use Jimmy’s again and look forward to my next rental.

Sincere thanks to Ross, Ash and Matt for making my rental and holiday stress free. The seamless pickup & drop off was an absolute winner imo and for providing me the perfect vehicle..Harper was a champ!

April 12, 2023
Unprompted review
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Reply from Jimmy's Car Hire

Thanks for your feedback, Lisa! 😃 We'll take into account the lack of a user manual. Looking forward to welcoming you to the Fair Cape soon 🙏

Rated 5 out of 5 stars

A week with MAYA!!!…

It was a fantastic memorable experience from start to finish. Ross and Matt provided great support and customer service.
Looking forward for our next rental.
100% recommended.

Thank you guys

March 22, 2023
Unprompted review
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Reply from Jimmy's Car Hire

We truly appreciate your support and review, Roberto. Absolutely delighted to hear this feedback. We can't wait to welcome to you back to The Fair Cape 🏝️

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