Jimmy's Iced Coffee Reviews 

1,051
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love the original coffee in the blue can! Honestly, the can says refreshing and that’s exactly what it is, no artificial sweetener taste, no cheap coffee bean taste! A smooth, light consistency, not... See more

Rated 1 out of 5 stars

This is the second time I've purchased the Caramel Iced Coffee with my meal deal. I threw the first one away as I thought it was off due to an odd fizz/pop sound on opening the bottle. The bottle I... See more

Rated 5 out of 5 stars

Being a customer with Jimmy’s is like extending your family. Having them located close within my home town means that we are fortunate enough to be able to attend the HQ for events, try samples and... See more

Company details

  1. Coffee Store
  2. Coffee Wholesaler
  3. FMCG Manufacturer

Written by the company

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(1,051)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Ordered coffee Wed late with next day…

Ordered coffee Wed late with next day delivery. As it was late I did next expect delivery until Friday. Was informed their was a slight delay on Thursday. Then informed on Friday that their was a delay but should receive coffee at the latest on Monday. Tracking the coffee via DHL stated that they had received coffee on Friday. Finally received coffee 14.00hrs on Monday. It was just left on the doorstep despite stating that they somebody needed to sign for it.

September 7, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Hey Chris, thanks for leaving a review and we are sorry to hear of the delivery service you received. This of course is not what we want to hear, and we will pick this up with our courier service. We always attempt to provide a next day service, so we apologise this wasn't the case on this occasion.
We hope you enjoyed the Iced Coffee when you finally got your hands on them?

Advertisement
Rated 3 out of 5 stars

Delivery was a day late and not overly…

Delivery was a day late and not overly impressed with taste

September 6, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Hi Dawn, thanks for taking the time to leave us a review.
Sorry to hear that your delivery was late. We try our hardest to deliver next day, so we apologise this wasn't the case on this occasion.
It's a shame to hear that our Iced Coffee wasn't to your taste.
We worked hard to get the balance of both taste and mouth feel right always - unfortunately that doesn't suit everyone!
Thank you again.

Rated 5 out of 5 stars

Lovely (real) coffee drink

Lovely drink - gave one to a friend - she thought so too. Latte'ish but with more coffee taste.

September 5, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Great to hear Joyce, even better shared with a friend :)

Rated 3 out of 5 stars

Be careful when opening

As far as the coffee taste is concerned, it's very good. I tried the bottle shaped can of mocha and it's very pleasing.
As a previous reviewer commented, I was unpleasantly surprised by the gush of coffee which sprayed in every direction when I cracked the top open.
I can't imagine why the can is pressurised for a cold drink. Moreover, the design of the cap with pin holes around the top edge effectively makes it a coffee shower head. It went all in my lap and over the seat and steering wheel in my vehicle. Mad! I've never seen a top designed like this in my 61 years.
I'll probably have the coffee again because it is nice, but I'll be sure to wrap a paper towel around the cap first.

September 6, 2022
Unprompted review
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Hey James, great to hear you are a fan of the taste of our Iced Coffee.
With regards to the BottleCan's, these don't need to be shaken - this is the likely cause of the spray. The spray, if shaken, is caused due to pressure being released from where the can was sealed.
We hope that helps explain the design in a little more detail.
Thanks again for taking the time to leave a review.

Rated 5 out of 5 stars

Simply Great.

Reasonably quick delivery, the product tastes brilliant, the branding of Jimmy's coffee is fantastic.

September 6, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Lee, thanks for leaving a great review. Enjoy your Iced Coffee :)

Advertisement
Rated 5 out of 5 stars

Jimmy's has a great selection of…

Jimmy's has a great selection of excellent coffees the Original Bottle Can being my favourite. They also have a great subscription service which means I never run out of my favourite coffee. I definitely recommend them.

September 5, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

No one wants to ever run out, so we are so glad to hear you have subscribed David. Thanks for also taking the time to share a review.

Rated 5 out of 5 stars

Good coffee

Good coffee, delivered quickly at a very fair price. Love that it doesn't taste sickly sweet or overly bitter!

September 1, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Winning review, thanks Rebecca. Have a great rest of your week.

Advertisement
Rated 5 out of 5 stars

Repeat customer says it all

Repeat customer says it all, easy quick transaction

August 30, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Well this is just the best!! Thanks for coming back for your Iced Coffee fix.

Rated 5 out of 5 stars

I absolutely love it

I absolutely love it! The best iced coffee I’ve tasted so far! Could become addicted.

Thank you

September 1, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

You've made our day Jan. We are so glad to hear you're such a fan. Thanks for such a great review.

Rated 3 out of 5 stars

Well Jimmy where do I start.

Well Jimmy where do I start.. as I got up at 4am for a gruelling day at work I grabbed my jimmys out of the fridge that I had picked up from my local supermarket the night before because it looked interesting being an iced coffee lover.. jumped into my brand new BMW and before commencing my journey I cracked open my iced coffee(as I normally do with other brands) I have never had one blow up like this before it was strewn up the windscreen over the dash and steering wheel and then continued to pour out onto my nether regions it’s a good job it was cold! So not the most perfect start to the day .. back into the house to get changed and get a cloth to wipe out the coffee explosion from the car.. whilst in the house I finished what was left of the coffee .. all in all not a bad drink but for future reference I will open in a full hazmat suit.

September 1, 2022
Unprompted review
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Dean, sorry to hear of your recent experience with our BottleCan. Your story however did make us smile :)

Our BottleCans don't need to be shaken - this is the likely cause of the spray. The spray, if shaken, is caused due to pressure being released from where the can was sealed.
Please can you drop an email to os@jimmysicedcoffee.com to discuss this further.

Advertisement
Rated 5 out of 5 stars

Great service

Great service. A lovely thank you note inside. Quick delivery. The best iced latte as not full of sugar.

August 29, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

What a great review, thank you. We are glad to hear you also appreciate the note :) Enjoy your Iced Coffee.

Rated 4 out of 5 stars

Follow-up money off discount came too soon.

Nice quick turnaround for delivery. Good products. Follow-up money off discount came too soon. I will not consume 36 cans of coffee in less than a week. Calculate for me having 1 maximum per day, my daughter could have 1 too. The sales hook should wait at least 2 weeks before being cast. Matalan are annoying with their vouchers too.

August 26, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Hey Paul, thanks for the review and great to hear you enjoyed your Iced Coffee.
We run offers and promotions from time to time and it sounds like this one clashed with your recent order. This discount would therefore not have been sent off the back of you ordering, but a pre-planned promotion.
I hope this helps explain a little further and apologies again for any annoyance caused.

Rated 5 out of 5 stars

Easy transaction

Easy transaction. Speedy delivery.

August 31, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thanks so much Nicola, great to hear the ordering process was super simple. Enjoy your Jimmy's.

Rated 5 out of 5 stars

A price better than amazon

A price better than amazon, for some really good coffee. Finally I have a consistent source of iced coffee that tastes good, at a decent cost, and in a good portion.

The service was solid and I was delighted to recieve one-day postage.

August 26, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

What a review! We are so glad to hear you're such a fan. Thanks for sharing :)

Advertisement
Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. ❤️❤️❤️❤️

August 30, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Reviews don't get much better than this :) Thanks Gaynor.

Rated 5 out of 5 stars

Prompt shipping

Prompt shipping, good first deal discount. Delicious coffee

August 30, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Just what we like to hear! Thanks Peter.

Rated 5 out of 5 stars

Great coffee

Great coffee. Fast delivery. Love this service🥰

August 30, 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

The winning trio of compliments - Thanks Victoria :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look