James sent Julian the next day following my telephone call. Julian carried out work in my bathroom and he was polite, efficient and meticulous. I will use your services next time I am in need... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Julian and James work professionally and efficiently outputting high quality workmanship. The work was done to a very high standard, and everything was left clean and tidy afterwards. I would absol... See more
Jlwellingtonltd - James and his whole team have been just brilliant. They are ultra Professional, trustworthy, dedicated, communicative - couple that with all of the team being very friendly and up... See more
James and his team have been so fantastic during our house refurb. Always giving us an excellent service. Great communication and very reliable. We felt confident we were in great hands. I would highl... See more
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class
James sent Julian the next day following my telephone call.
Julian carried out work in my bathroom and he was polite, efficient and meticulous.
I will use your services next time I am in need and would have no hesitation recommending your business.
Anne
Highly recommend - professional and fair
Julian and James work professionally and efficiently outputting high quality workmanship.
The work was done to a very high standard, and everything was left clean and tidy afterwards.
I would absolutely recommend them to anyone needing work and will definitely be using them going forwards.
Excellent company
James and his team have been so fantastic during our house refurb. Always giving us an excellent service. Great communication and very reliable. We felt confident we were in great hands. I would highly recommend them.
Look no further than James for a…
Look no further than James for a professional job well worth the 5 stars
The neatest pipework I have ever seen... a piece of art!
We used James' and his team's services multiple times: from basic yearly boiler servicing / various minor repairs/amendments/improvements to a full mains re-plumb and boiler relocation/replacement.
We were always impressed with the quality of the workmanship (Their pipework is so neat that I was almost tempted to let them exposed rather than boxing them!).
All of the team members we met have been courteous and helpful, informing us of progress or any potential change/issue which may arise, explaining the options/requirements to guide our decision.
They take the time to listen to and address any questions or concerns you may have throughout the process.
I like to understand exactly what is happening and why so I know I can be a pain to traders, but they have never made me feel like so and I can tell they are passionate about what they do (special shout out to Julian for his clear explanations to the plumbing novice that I am).
I now have James' number on my speed dial list and am happy to recommend them.
A plumber you can trust
James and his team replaced three of our heated towel rails and a leaking pipe in our airing cupboard. They were polite and professional at all times and we were very happy with the work done. It is good to know that we have a reliable plumber we can call upon when needed and that we can trust them to do a good job.
Jlwellingtonltd
Jlwellingtonltd - James and his whole team have been just brilliant. They are ultra Professional, trustworthy, dedicated, communicative - couple that with all of the team being very friendly and upbeat.
Our friends told us about them and they’ve been a ray of sunshine when the boiler needed replacing, or when there has been leaks around the house, or updating older systems to fresh modern setups that will hold us in good stead for years.
I really can’t recommend them more highly - they are an excellent company and am very grateful for all their hard work.
Exceptional workmanship
James and his team were exceptionally professional, the quality of workmanship was very high. We love our bathroom! James advised us of the quote and any amendments to that along the way. Our floor needed a bit of re levelling. He was professional and all of his team were considerate, professional and knowledgeable too.
Bathroom to be proud off.
James was extremely professional in transforming our bathroom from an eyesore into one to be proud off.
James and his team are polite and professional always cleaned up at the end of the day
Communication was regular throughout the process always keeping us up to date on the progress.
James worked on our bathroom as if he was working on his own house.
We wouldn’t hesitate to use James in the future and would highly recommend to friends and family.
Thank you James and Team.
Low Standard of Workmanship
We had a slightly difficult build and understand this is never easy for trades people, working in tight conditions, space and timeframes. However, James was rude and 18 months down the road we are having to correct work he did... Poor service and due to his poor workmanship we are having to replace our ensuite shower tray and the glass he installed. He also failed to secure our toilets as well which caused other issues. I would avoid ever having work provided by him personally.... His team are polite but the standard of workmanship is below par.

Reply from Jlwellingtonltd
James and his team …
James and his team a truly professional and enjoyable team to have working in your home. Quality of workmanship in the bathroom, utility room and our 5 star hotel en-suite with walk in shower looks great. Don’t forget the new combi boiler moved into the loft works great along with the all round building works where everyone so well and organised. Thank you James and team
Having not had a proper heating system…
Having not had a proper heating system for ten years James and the team have managed to solve the problem.We have proper heating for the first time.Would highly recommend.Felt at ease leaving them to get on with the job whilst carrying on going to work.
James and his team refurbished both our…
James and his team refurbished both our bathrooms. The result is better than I could imagined. Extremely polite, professional and their workmanship is second to none.
Would highly recommend and will not hesitate to use them for any further building and plumbing services in the future.
Excellent work and outstanding service
I couldn’t be happier with the result. James and his talented team did a total refurbishment of the house including new single storey extension, kitchen, bathroom and complete new heating system.
They were reliable, respectful, tidy and all their work has been done to an extremely high standard.
I can’t praise them highly enough and would recommend them to anyone, and am looking forward to them starting the next stage, hard landscaping.
Efficient and reliable company.
Our job consisted of installing a replacement heated towel rail and refurbishing a seized shower thermostat. Adam from the JLW team was friendly, efficient and tidy and completed the work with minimal disruption. Communication from the start and final invoicing by James was very timely and the overall cost was acceptable. I certainly recommend this company.
Great all round builders with excellent project management
The J L Wellington team has recently completed a remodelling of our 40 year old house, including an entirely new heating system. We now feel we’re living in a cosy show home, a fantastic transformation.
James is an excellent project manager and has assembled a great team.
All of the guys took genuine pride in their work and were always incredibly tidy and courteous as well as hard working.
We hope JLW will be available for our next project and would highly recommend them to others.
Excellent bathroom
James walked us through the whole process from start to finish with some great ideas and suggestions. He professionally managed the whole process with excellent attention to detail at all times. We are incredibly happy with our new bathroom.
Fantastic bathroom refurbishment
James and his team completed our bathroom refurbishment and we couldn’t be happier with the end result.
From the initial visit, through the planning stages, and then completion, we were kept informed, guided when needed and communication was always friendly and professional. We felt reassured by the knowledge and skills shown by the team.
We would highly recommend, and would approach again for future work.
James and Team are the absolute best in…
James and Team are the absolute best in trade and it is a privilege to be their customer.
-Installed and service heating system.
-Replaced bathrooms.
-Plumbed new kitchen and refit rads.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







