JOAH BROWN Reviews 

4,715
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 861 reviews, reviewers had a great experience with this company. Customers frequently mention that the clothing is incredibly comfortable, wonderfully soft, and made from fabrics that hold up exceptionally well after multiple washes. People also truly appreciate the exceptionally fast delivery service, beautiful packaging, and unique stylish designs that easily suit everyday wear and casual leisure activities. Some reviewers were not happy with the inconsistent sizing across different items, making it difficult to find the right fit online. Consumers also noted occasional issues with orders arriving incorrect or damaged, while some felt that certain garments were simply overpriced for the actual quality delivered.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the unique styles, beautiful... See more

Quality

People report positive experiences with quality, highlighting the thick, well-made materials, beautiful... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that shipping is extremely quick... See more

Price

Consumers express deep dissatisfaction regarding the high costs, stating that the quality and cheap materials... See more

Order

Reviewers highlight ambiguous aspects of order processes, as consumers praise fast shipping and well-liked... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sizing is inconsistent. I wish they allowed reviews on their site so people who already bought to provide more details. I wish they used models without fake breasts so we can see how it looks if you d... See more

Rated 5 out of 5 stars

The quality of this brand is really comfortable for every day leisure, working out, or working from home. All of the tanks I have gotten are flattering and do not move above my waist, so I am not cons... See more

Company replied

Rated 5 out of 5 stars

They are so great to purchase from! I had ordered the wrong size and as soon as USPS received the return, the new order was sent at an even exchange. I questioned it bandaid of another return that has... See more


Company details

  1. Shopping & Fashion

Written by the company

Women's fashion label featuring a collection of classic and comfortable styles. Made in Los Angeles.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(4,715)

831 reviews in the last 12 months

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Rated 2 out of 5 stars

I’ve been purchasing Joah Brown for…

I’ve been purchasing Joah Brown for years and have spent thousands. They’ve changed the sizes on the relaxed jogger from m/l to medium and large so I ordered medium as I’m a size 6/8. They arrived and unfortunately a bit short for my 5’10” height so I’ve exchanged for the large which do fit a tad bit longer. Fit was perfect on the medium but the length wasn’t. I looked for care instructions but couldn’t find them and wondering if dry cleaning would be okay because this “French terry” (get to that in a moment) shrinks in the laundry. I wanted to make sure because I’ve purchased pricey ready to wear in the past that explicitly say do not dry clean so I reached out to their customer care via their website. Received what I would view as a snarky response. I inquired whether or not the fleece could be dry cleaned and was met with “we don’t carry any fleece products, are you referring to the French terry” and was told where to go on the website to find care instructions. She could have looked up my order history to see I literally just dropped over 2k on their joggers, zip hoodies and the off-shoulder sweatshirts. I own them all in every color they make and one color they no longer carry. Another thing I find fascinating is the pop-up on their website that says “15% off your first order using code JB”. Why offer 15% to first time buyers and no incentive for longtime loyal customers? Maybe the customer care representative was having a bad day, but she needs a lesson in how to serve up less snark when responding to queries.

November 3, 2026
Rated 5 out of 5 stars

Top notch quality

Top notch quality
Fast shipping

November 4, 2026
JOAH BROWN logo

Reply from JOAH BROWN

Hi Janaya,

Thanks for this great review! We're glad to hear your order arrived quickly and that you're loving the quality of your pieces.

Best,
The JB Team

Rated 1 out of 5 stars

Attempting to return

Attempting to return. Return label sent is a broken link, and we code is not visable. It was earlier… does it expire? Wasted trip to post office… required me to send follow up on the return. Not customer friendly.

October 30, 2026
JOAH BROWN logo

Reply from JOAH BROWN

Hi Kyle,

We're really sorry to hear you had trouble receiving your return label! It looks like our team spoke to you on the phone and was able to get your return information resent to you. If you ever experience any issues in the future please don't hesitate to reach out to us again, we're always here to help!

Best,
The JB Team

Rated 5 out of 5 stars

Amazing lounge wear

I'll be buying more - consider me a believer. The sweat pants with zip ties at the bottom are amazing. As a shorty I was expecting to have to alter but don't.

November 3, 2026
JOAH BROWN logo

Reply from JOAH BROWN

Hi Christina,

The Oversized Straight Leg Joggers are such a core style for us, and we're so happy to hear that they fit perfectly! We can't wait to see what you else you choose from the collection 🖤

Best,
The JB Team

Rated 1 out of 5 stars

I’m disappointed with its quality…

I’m disappointed with its quality considering the price charged.

Upon inspecting the garment, I noticed visible defects in the fabric, including areas where the material appears see-through while other sections do not. This inconsistency significantly affects the overall appearance and quality of the piece.

November 2, 2026

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