I absolutely LOVE Joah Brown it’s become my favorite website to get all my amazing everyday staple pieces to be comfortable and stylish all at the same time! I’m obsessed with everything and little by... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The items arrived quickly. A top was a little snug. I had to return it and exchange for a medium, which went well. Turnaround was very fast. I like the material and styling of the top (although mayb... See more
Company replied
Their clothes are stiff uncomfortable material. They also will charge a shipping fee for any returns, just be aware of that. One of the shirts I got was a cute fit but crop is super short where like i... See more
Company replied
okay this isn't the first time I've bought from Joan Brown. I absolutely love their oversized straight-leg joggers; the fabric is neither too thick nor too thin—it's a very comfortable and breathable... See more
Company replied
Company details
Written by the company
Women's fashion label featuring a collection of classic and comfortable styles. Made in Los Angeles.
Contact info
United States
- JBTEAM@JOAHBROWN.COM
- www.joahbrown.com
4.0
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JOAH BROWN
Hi,
We are so happy to hear your love for JOAH BROWN!
Best,
The JB Team
Great material
Great material
And fit. I’m 110 lbs and a 34 C, X-small fit perfect!
More colors please!
March 25, 2026
Reply from JOAH BROWN
Hi Breane,
Thank you for your kind feedback! We are thrilled to hear that you are loving the fabrications and fit of your JOAH BROWN pieces.
Best,
The JB Team
I love this brand
I love this brand, really comfortable and unique! I sent you guys a text on ig with photos🤍
March 10, 2026
Reply from JOAH BROWN
Hi Aalyah,
We are so glad to hear this! Thank you for sharing your love for JOAH BROWN. 🖤
Best,
The JB Team
Reply from JOAH BROWN
Hi Lisa,
This makes us so happy to hear that your JOAH BROWN pieces are comfortable and that the quality is great! We take pride in our custom fabrications are so glad you are loving them too.
Best,
The JB Team
Reply from JOAH BROWN
Hi Jo,
So glad to hear you have had such a great experience shopping with us! Can't wait to see what you pick out next. 🖤
Best,
The JB team
okay this isn't the first time I've…
okay this isn't the first time I've bought from Joan Brown. I absolutely love their oversized straight-leg joggers; the fabric is neither too thick nor too thin—it's a very comfortable and breathable material. I really hope they release other colors very soon.
And the prices are quite expensive; it would be perfect if they were just a little bit pricing.
March 11, 2026
Reply from JOAH BROWN
Hi Gabriela,
We are thrilled to hear you are loving your Oversized Straight Leg Joggers and will be sure to pass along your suggestion for more colors with our production team!
Best,
The JB team
This was my first time purchasing…
This was my first time purchasing leggings from this store.
At first, there was a small issue with my order, but customer service resolved it quickly and efficiently.
The item arrived very fast, and the quality of the fabric is excellent. They are very comfortable, and I really love them.
I will definitely shop here again!
March 11, 2026
Reply from JOAH BROWN
Hi Takako,
Thank you for sharing your kind feedback! We are so glad you had such a great experience with our customer service team and that your order arrived to you quickly.
Best,
The JB Team
Great quality and delivery!!
March 11, 2026
Reply from JOAH BROWN
Hi Intercall,
So happy to hear you had such a great experience shopping with us!
Best,
The JB Team
Sooooo sexy!!!
March 11, 2026
Reply from JOAH BROWN
Hi Taylor,
Thank you for your kind feedback. 🖤
Best,
The JB Team
Messaged the company due to their…
Messaged the company due to their failure to disclose the fact there’s no returns but never got a response and now I have a poor quality top that costed me $120.
March 10, 2026
Reply from JOAH BROWN
Hi Karly,
After further review we can confirm our team was in touch via email regarding your order last week! For more information regarding our return policy please see our site here https://www.joahbrown.com/pages/returns. If you still require assistance please don't hesitate to reach out to us directly.
Best,
The JB Team
Reply from JOAH BROWN
Hi Ondrea,
We are thrilled your order arrived to you quickly and are so glad to hear your love for your JOAH BROWN pieces!
Best,
The JB team
Reply from JOAH BROWN
Hi Kathy,
We are so happy to hear your order arrived fast and that you love your JOAH BROWN pieces!
Best,
The JB Team
Great customer service
Great customer service
Fast and easy shipping
Beautiful clothes
March 10, 2026
Reply from JOAH BROWN
Hi Erin,
We are so happy to hear you had a great experience with our customer service team and that your order arrived quickly!
Best,
The JB Team
Top Notch
I had to return a top. That was the wrong size. My fault I returned it in within five days was issued an exchange. I've never had such fast service!
March 10, 2026
Reply from JOAH BROWN
Hi Erin,
We are so glad to hear your exchange was able to be processed quickly and that the service from our team was fast!
Best,
The JB Team
Reply from JOAH BROWN
Hi Irina,
We are so glad to hear your love for JOAH BROWN and that you had such a great experience shopping with us!
Best,
The JB Team
Reply from JOAH BROWN
Hi Sandra,
Thank you for sharing your love for JOAH BROWN! We are thrilled to hear you had such a great experience shopping with us.
Best,
The JB Team
Reply from JOAH BROWN
Hi Kim,
Thank you for sharing your love for JOAH BROWN! We are thankful to have you as a customer.
Best,
The JB Team
I still have not received my package
I still have not received my package. Items are very overpriced.
March 9, 2026
Reply from JOAH BROWN
Hi Olivia,
We're sorry to hear this! It looks like your order is still in transit, please reach out to the shipping carrier in possession of your package or our team directly for more information.
Best,
The JB Team
Reply from JOAH BROWN
Hi Lauren,
So happy to hear you had a great experience shopping with us! Can't wait to see what you pick out next.
Best,
The JB Team
Easy to order easy exchange
Easy to order, I needed to exchange for a smaller size and customer service was great. The return and the new size came was a quick turn around. Love Joah Brown styles!
March 9, 2026
Reply from JOAH BROWN
Hi Monique,
We are so glad that your exchange was processed quickly! Thank you for sharing your love for JOAH BROWN.
Best,
The JB Team
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