Getting a bit concerned Out of the Last 6 deliveries I have received 3 of them contained Missing items Have been in touch with customer service But they fail to respond. You fill out a form but no... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The item description is not always accurate. Sometimes are quite wrong. It’s important to be right at least for dimensions and numbers of items to avoid buying useless stuff. I like the online bids... See more
Company replied
Delivery was efficient and items were well packed. Quality was mixed, but overall better than expected for customer returns stock. However, there was a significant issue with quantity — I rec... See more
Company replied
Delivery was great and accurate. All items as per my order. All good and well, Free delivery if you order over 10kg's but 1) Reserve prices are too high and ending up paying to much. 2)RRP is co... See more
Company replied
Company details
Written by the company
Jobalots.com (as seen on Channel 4s, Bidding Wars) supplies trade to trade job lot pallets and wholesale boxes of customer returns, liquidation, clearance, surplus, damaged and overstock. Our job lots include high quality stock from reputable online and high street retailers sourced in the UK. You will find a HUGE collection of job lot pallets and wholesale boxes that range across all categories, from Garden and DIY to Electronics and Appliances. Take your pick from our excellent selection of job lots and start selling today. There is no minimum order which means we have suitable stock readily available for traders, marketplace sellers, eBayers, car-boot sellers, and even first-timers! Our online auctions are the perfect way to save big and buy job lot pallets or boxes at the most competitive price in the business. New auctions are uploaded daily, and include a wide variety of stock across all categories.
Contact info
Pembrokeshire, United Kingdom
- 08003689455
- support@jobalots.com
- jobalots.com
3.1
Average
2K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I find the whole site very easy to…
I find the whole site very easy to navigate, delivery usually takes about a week and my orders have been accurate
April 24, 2026
Reply from Jobalots
Hi Karen,
Thank you for sharing your experience with us.
We’re delighted to hear that you find the site easy to navigate, that your deliveries have been timely, and that your orders have been accurate.
If you ever have any questions or need assistance with future orders, please don’t hesitate to reach out to us at support@jobalots.com.
All the best,
The Jobalots Team
Reply from Jobalots
Hi Bernard,
Thank you for your kind words.
We truly appreciate your continued support and are glad to know you’ve had a good experience with us.
We look forward to serving you again.
All the best,
The Jobalots Team
Do not recommend
Unfortunately it's imposdible to leave 0, that's why 1 star.
April 28, 2026
Unprompted review
Reply from Jobalots
Hi Eugene,
Thank you for taking the time to share your experience with us.
We’re sorry to hear that you feel disappointed. We understand how frustrating it can be when expectations aren’t met.
To assist you further and investigate the issue properly, we kindly ask that you contact us at support@jobalots.com with your complete order details.
This will allow our team to review your case and provide the appropriate support.
Your feedback is important to us, and we remain committed to improving the customer experience.
All the best,
The Jobalots Team
The taxes and the transportation…
The taxes and the transportation charges are so annoying
April 24, 2026
Reply from Jobalots
Hi Obed,
Thank you for sharing your feedback. We understand that VAT and transportation charges can feel frustrating.
As outlined in our Terms of Service, shipping and listings are exclusive of VAT, and we are legally required to charge VAT on all purchases. Delivery charges are applied as part of the auction process and are shown on our website for customers to be aware of the corresponding shipping rates.
If you encounter any issues with your orders or have questions about charges, please contact our support team directly at support@jobalots.com with your order details, and we’ll be glad to assist.
All the best,
The Jobalots Team
Reply from Jobalots
Hi Saqr,
Thank you for sharing your feedback.
We’re sorry to hear that your experience was not positive.
If you encounter any issues with your orders, please contact our support team directly at support@jobalots.com with your order details. This will allow us to raise the matter internally and review it thoroughly with our dedicated team.
All the best,
The Jobalots Team
I DO NOT RECOMMEND
Disappointed because the product described in the auction manifest was not the one I received (garbage, I threw it away), I received a product from the same category but not the one described in the manifest, which was JOBALOTS' duty to verify if the product corresponds to the manifest, because at some point we will bid for a product that meets our requirements and needs and receive something completely different... AS WAS MY CASE... the fact that the products are not verified according to the manifest raises suspicions regarding the seriousness of JOBALOTS.... in my case it was the first auction I participated in and from the first I was disappointed.... ADVICE, JOBALOTS IS NOT 100% RELIABLE, I DO NOT RECOMMEND
April 2, 2026
Reply from Jobalots
Hello Petre,
Thank you for sharing your experience with us.
We’re sorry to hear that the product you received did not match the manifest and that this left you disappointed, especially during your first auction with us.
As outlined in our Terms of Service, all items listed as customer returns are sold as‑is and are not checked or tested prior to dispatch. Product declarations and manifests are provided before bidding so customers are fully informed of the risks, including the possibility of receiving items that may differ in condition or completeness.
If you encounter any issues with your orders, please contact our support team directly at support@jobalots.com. Kindly include your order details and supporting proofs (such as photos of the item and packaging). This will allow us to raise the matter internally and review it thoroughly with our dedicated team.
All the best,
The Jobalots Team
Delivery takes over a week
Delivery takes over a week, items are just shoved loose in a box with 0 thought about potential damages or packing efficiency.
Heavy boxes dont have handles and are likely to be dropped by the courier.
Some items not as described (wrong shoe size for example)
April 24, 2026
Reply from Jobalots
Hi there,
Thank you for sharing your feedback.
We’re sorry to hear about the delays, packaging concerns, and items not as described.
As outlined in our Terms of Service, all items listed as customer returns are sold as‑is and are not checked or tested prior to dispatch. Product declarations are provided before bidding so customers are fully informed of the risks, including the possibility of damaged or incomplete goods.
If you encounter any issues with your orders, please email us at support@jobalots.com with your order details and supporting proofs (such as photos of the damaged parcels). This will allow us to raise the matter directly with our dedicated courier team for review.
All the best,
The Jobalots Team
Best service!
April 24, 2026
Reply from Jobalots
Hi Alex,
Thank you so much for your kind words!
We’re delighted to know you had such a positive experience with our service. Your feedback means a lot to us.
We look forward to serving you again.
Best regards,
Amy
Item arrived with broken parts and…
Item arrived with broken parts and basically not useful.
April 24, 2026
Reply from Jobalots
Hello O,
Thank you for sharing your feedback. We’re sorry to hear that your item arrived with broken parts and was not useful.
As outlined in our Terms of Service, all items listed as customer returns are sold as‑is and are not checked or tested prior to dispatch. Product declarations are provided before bidding so customers are fully informed of the risks, including the possibility of receiving damaged or incomplete goods.
If you encounter any issues with your orders, please contact our support team directly at support@jobalots.com, and we’ll be glad to assist.
All the best,
The Jobalots Team
You find things at good prices
You find things at good prices. There are also disadvantages, for example: it is not specified that there is a tax that the customer must pay, there are faulty or damaged electrical appliances. Overall it is a pleasant and attractive experience.
April 24, 2026
Reply from Jobalots
Hi Laura,
Thank you for sharing your experience with us.
We’re glad to hear you’ve found good prices and enjoyed the overall shopping process, though we regret that some items did not meet expectations.
As outlined in our Terms of Service, all items listed as customer returns are sold as‑is and are not checked or tested prior to dispatch. Product declarations are provided before bidding so customers are fully informed of the risks, including the possibility of faulty or damaged goods. Please also note that shipping and listings are exclusive of VAT, which we are legally required to charge on all purchases.
If you encounter any issues with your orders, please contact our support team directly at support@jobalots.com, and we’ll be glad to assist.
All the best,
The Jobalots Team
Excellent products and fast shipment
Excellent products and fast shipment. The website has been improved considerably. The only thing I would suggest is to use better quality boxes when sending the shipment because mostly the boxes are broken when they come.
April 24, 2026
Reply from Jobalots
Hi there,
Thank you for your kind words and for sharing your experience.
We’re delighted to know you’re happy with the products, fast shipment, and the improvements to our website. We also appreciate your suggestion regarding packaging quality, and we will surely share this to our team.
If you ever have any questions or need assistance with future orders, please don’t hesitate to reach out to us at support@jobalots.com.
All the best,
The Jobalots Team
Reply from Jobalots
Hello Robert,
Thank you for your kind words.
We’re delighted to know you had an excellent experience with us.
If you ever have any questions or need assistance with future orders, please don’t hesitate to reach out to us at support@jobalots.com.
All the best,
The Jobalots Team
A Real Risk
If you are not bothered by the possibility of receiving 3 items instead of 5, getting products that burn out when plugged into standard EU sockets (because they are only designed for 120V), or receiving damaged goods, then this might be the right place for you to shop.
I have already submitted a refund request through my bank.
If the product is not fragile, not defective, and only needed in a single piece, then it might be acceptable to buy here.
April 26, 2026
Unprompted review
Reply from Jobalots
Hi there,
Thank you for sharing your feedback.
We’re sorry to hear about your concerns with missing items, voltage compatibility, and product condition.
As outlined in our Terms of Service, all items listed as customer returns are sold as‑is and are not checked or tested prior to dispatch. Product declarations are provided so customers are fully informed before bidding, including the risks associated with electronics and fragile goods.
If you encounter any issues with your orders, please contact our support team directly at support@jobalots.com and we’ll be glad to review your case.
All the best,
The Jobalots Team
NEVER BUY ELECTRONICS ON THE WEBSITE
About a month ago I purchased MacBook cases, which were okay; everything arrived fine and in good quality with original packaging. However, recently, I spent around £400 on 26 INIU portable chargers (14 larger ones and 12 smaller ones). I understood the risks of the 'customer returns' and so expected to lose around 20% of stock to defects. When they arrived, out of the 26, 9 were operational, with 7 of the 9 being the smaller, less expensive ones. I have sent a complaint to customer returns; however, I know that it is futile, and so I want to warn all of you that YOU WILL LOSE MONEY if you buy electronics. They will most likely arrive broken. DO NOT BUY THEM. I think I will be lucky to only take a £200 hit. I understand they are not checked but if it is constantly like this for other people, there should be a larger disclaimer than just 'No returns or guarantee is provided.' This is complete malpractice, and I will never touch this site again
April 15, 2026
Unprompted review
Reply from Jobalots
Hi Noah,
Thank you for sharing your feedback.
We’re sorry to hear about your disappointment with the portable chargers.
As outlined in our Terms of Service, all items listed as customer returns are sold as‑is and are not checked or tested prior to dispatch. Product declarations are provided so customers are fully informed before bidding, including the risks associated with electronics. VAT and delivery charges are applied as part of the auction process, and we are legally required to charge VAT on all purchases.
If you encounter any issues with your orders, please contact our support team directly at support@jobalots.com, and we’ll be glad to review your case.
All the best,
The Jobalots Team
Utterly rubbish site …
Utterly rubbish site .
Items missing ? Even though there's a Manifest for the items you are bidding on ?
You can purchase locally cheaper, without Vat and Delivery Charges.
Delete your account asap
April 18, 2026
Unprompted review
Reply from Jobalots
Hi Bernard,
Thank you for sharing your feedback.
We’re sorry to hear about your disappointment with missing items and delivery charges.
As outlined in our Terms of Service, all items listed as customer returns are sold as‑is and are not checked or tested prior to dispatch. Manifests are provided for guidance, but quantities and conditions are not guaranteed. In addition, VAT and delivery charges are applied as part of the auction process, and we are legally mandated to charge VAT on purchases.
If you need assistance with your order or account, please email us directly at support@jobalots.com, and our team will be happy to review your case.
All the best,
The Jobalots Team
Always great Expereince using from …
Always great Expereince using from more than 2 months.
March 28, 2026
Reply from Jobalots
Hello there,
Thank you for sharing your feedback.
We’re delighted to hear that you’ve consistently had a great experience with us over the past two months.
As outlined in our Terms of Service and product declarations, all items listed as customer returns are sold as‑is, with full details provided before bidding. We’re pleased that in your case, the process has met expectations and you’ve been satisfied with both the quality and the service.
We truly appreciate your continued support and look forward to serving you again.
All the best,
The Jobalots Team
Russian roulette
I've ordered several times and I think almost every time there was an issue with one or more items.
I ordered a set of 6pcs UV resin. They were all opened and spilled. I had to throw them out.
I got a kitchen set toy. It came dirty and A few of the main structure components were missing and it was clear that someone had played with it for quite some time and then returned it.
A pair of toddler shoes- full of mud
An electronic appliance that had burst into flames prior and they didn't check it and they sent it anyway.
March 28, 2026
Reply from Jobalots
Hello Constantin,
Thank you for sharing your detailed feedback.
We’re truly sorry to hear about the repeated issues with your orders, including damaged, incomplete, or unsafe items. We understand how frustrating and concerning this must have been.
As outlined in our Terms of Service, all items listed as customer returns are sold as‑is, which means they may arrive in varying conditions. However, items should still match the product declarations provided, and we take safety concerns very seriously.
Please contact our support team at support@jobalots.com with your order details and proofs so we can review these cases thoroughly.
Your feedback is important, as it helps us strengthen our checks and ensure customers feel supported and safe.
All the best,
The Jobalots Team
Reply from Jobalots
Hello Constantin,
Thank you for sharing your feedback.
We’re glad to hear that your order was fulfilled, but we understand your concern about the slow pick and pack process.
We’re continuously working to improve preparation times and streamline logistics so that customers receive their items more efficiently.
Your feedback is valuable in helping us identify areas for improvement.
All the best,
The Jobalots Team
Damaged item
March 25, 2026
Reply from Jobalots
Hello there,
We’re sorry to hear that your item arrived damaged. We understand how disappointing this can be.
All items listed as customer returns are sold as‑is, with product declarations outlining possible conditions. If you believe your order did not match the description provided, please reach out to our support team at support@jobalots.com with your order details so we can review the case.
Your feedback helps us improve transparency and customer support.
All the best,
The Jobalots Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.