AKG Employment Reviews 

425
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about the overall service. Customers frequently praise the employment coaches for being exceptionally helpful, supportive, and professional, making every interaction feel genuinely welcoming. People deeply appreciate the personalized guidance and practical advice that significantly boost their confidence and help them successfully secure meaningful employment. Some reviewers were not happy with the assistance provided, mentioning unhelpful staff members and feeling entirely unsupported throughout their job search process. These consumers felt that communication was lacking and that their specific employment needs were completely overlooked by the team.

What people talk about most

Staff

People report positive experiences with staff, highlighting extremely friendly, helpful, and professional... See more

Customer service

Customers had positive experiences with customer service, noting that the overall support provided was... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked with Mark Taylor at AKG Tamworth. I got placed on the restart scheme and didn’t know what to expect. Mark was a breathe of fresh air, looked at what I was doing, offered valuable suggestion... See more

Rated 5 out of 5 stars

Hi I hope Aisha gets/ luton to see this She has been amazing, certainly doing her job wonderfully but also been a great person to talk to I haven't been well for a while but no judgement just work... See more

Rated 5 out of 5 stars

Clare has been absolutely amazing to work with she’s always checking in with me to see how my progress is getting on and seeing if there is anything I need which is really reassuring and i know she’s... See more

Rated 5 out of 5 stars

Since I started with AKG with Carl Lewis as a work coach, I not only felt valued from the start, but they knew exactly what I needed to return to work after a long period. They were always kind, resp... See more


Company details

  1. Employment Consultant

Written by the company

AKG Employment is part of the AKG group, working to empower people through employment, learning and health. Formerly known as Jobs 22, our mission remains unchanged: to support people into good, sustainable work that enhances their lives. We provide personalised employment services across the UK, helping people overcome barriers, build confidence and find lasting opportunities that match their goals and potential. Whether someone has been out of work for a while, is living with a disability or health condition, or simply needs help finding the right path, we meet them where they are – and support them every step of the way. We’re proud to work alongside AKG Health, whose coaches help participants improve physical and mental wellbeing, and AKG Learning, which offers tailored qualifications and training to build skills for the workplace. We also partner with Intuitive Thinking Skills, whose peer-led programmes help people develop resilience, motivation and mindset for lasting change. Together, we offer more than just employment support – we create wraparound services that put people first. We believe in local delivery with national impact. Our teams work closely with community partners to ensure people get the help they need, when and where they need it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

425 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(425)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clare Kumi Jobs 22

Clare Kumi has been really helpful to me, I know she is always the end of the phone should I need any help or advice.
She is kind and friendly, which really helps with my anxiety with new people

January 6, 2025
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to share your experience Lindsey. It's great to hear how supportive Clare has been on your journey. All the best in your next steps.

Advertisement
Rated 5 out of 5 stars

Advisor Carl was amazing

My advisor was amazing. He wrote me a brilliant cv. 10/10 he listened and helped find me courses. If you need an advisor carl lewis is ur man

December 10, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for your kind feedback and that you valued your support from Carl. Good luck with your employment journey.

Rated 5 out of 5 stars

Working with Jobs22

My company work with Jobs22, helping candidates get introduced back into the workplace. I have had particularly great experiences with Michael, from the Luton branch & Ismael, from the Milton Keynes branch.

Both are extremely helpful & responsive, and provide great service to their candidates by helping them with CVS's, trainings and vetting documents. I would highly recommend anyone looking to restart their career to look at the Jobs22 restart scheme, and i would like to praise these two in particular. You would be lucky to have either of the guys as your job coach.

They provide a great support system & are always up for a friendly chat.

Thank you Michael & thank you Ismael!

Maisie - Choice Teachers (South) LTD

December 5, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

We’re grateful to Maisie Sullivan from Choice Teachers (South) LTD for her kind words about our team, especially Michael (Luton) and Ismael (Milton Keynes).

At Jobs 22, our success is built on strong partnerships with organisations like Choice Teachers. It’s through these collaborative relationships—and the dedication of individuals like Michael and Ismael—that we can support people to move forward in their lives, closer to meaningful employment.

Thank you to all our partners for working with us to make a difference. Together, we’re helping change lives.

Rated 5 out of 5 stars

I had a very good experience with Carl

I had a very good experience with Carl, he helped me with my CV and was very professional and polite. Thank you very much, I really appreciate it!

December 3, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to share your experience Anna. Carl is a real asset. Good luck with your employment journey.

Rated 5 out of 5 stars

National Careers Service

I had an appointment with Carl today. He's helped me with my CV and shown me how I can access free training. I feel better about my job search.

November 14, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Advertisement
Rated 5 out of 5 stars

Clare Kumi has helped me with my self…

Clare Kumi has helped me with my self employment very fast responses very helpful would definitely recommend thank you

November 14, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

Highly recommend this service …

I had a great advisor who listened and was very understanding of my situation. I received great support advice and I left the appointment very happy and I am feeling more confident about the next steps I need to take. Would highly recommend to anyone who is feeling nervous and overwhelmed about their options into getting back into work. very useful and helps with your confidence and giving you that extra support needed in giving you the support to achieve your goals whatever your situation

November 13, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for sharing your experience! We're so pleased to hear your advisor provided helpful support and boosted your confidence for the next steps. Your recommendation means a lot to us, and we wish you all the best in achieving your goals.

Rated 5 out of 5 stars

***** :)

Initially, I had low expectations for the programme. After my first meeting, i truly felt that my every word was listened to, understood and was done so without judgment. This may be because i was fortunate enough to work with Mark Taylor, an exemplary memeber of the team (everybody else did seem lovely too). A professional and helping relationship made me more confident, and anyone who joins the programme is privilaged to share their recourses too. Thankyou to mark for your support, and for being such a genuine and congruent helper to myself and in our community.

November 7, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you so much for your thoughtful review, Holmesy J. We're thrilled to hear that your experience exceeded your initial expectations and that you felt genuinely supported and heard throughout your journey. Mark will be delighted to know the positive impact he's had on your confidence and experience with the programme. We feel privileged to have dedicated team members like him who make a real difference in our participants' lives and communities. Thanks again for sharing your experience—wishing you all the best in your continued journey!

Rated 5 out of 5 stars

Great experience

After being out of regular work for almost 7 years, due to raising a young family, I had been finding it extremely difficult to find a job that I would be happy in long term, and this was causing me a lot of stress. I’d started applying for jobs I had no interest in, but my coach, Zoe Malin was aware of my goals and aspirations. She took the time to learn about me, my life, my priorities. Not only has she been really understanding and supportive, but she also went above and beyond and she managed to help me find a role that would suit me perfectly, and which I am so looking forward to starting!! Zoe was always accommodating, especially when bringing my two young children to appointments with me. I am so grateful for her support!

November 5, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

This is so lovely to read Benna and thank you for sharing this! We’re so pleased that Zoe was there for you and really understood what you were looking for. Getting back into work after a break isn’t always easy, especially with young children, so it’s great to hear that her support made such a difference. It sounds like Zoe really went above and beyond to help you find a role that truly fits—and we couldn’t be happier for you! Wishing you all the best in this new chapter.
It would be wonderful if we could share your feedback on social media and our intranet, to show how valued and appreciated our wonderful coaches are.
Absolutely no pressure at all, but if you are happy for us to share, please could you email marketing@jobs-22.co.uk with your consent please and all the very best in your new job.

Advertisement
Rated 5 out of 5 stars

I'm so grateful for the support and…

I'm so grateful for the support and advice I was given. My advisor Taslim if i remembered the name correctly was so patient and attentive throughout our consultations so far. I was able to correct my CV and uploaded it to different website.

October 8, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

Very happy with Carl Lewis

Very happy with Carl Lewis. So helpful and excellent listening skills. He directed me in many different avenues and was very supportive. Carl also checked in via phone calls and emails. very satisfied with NCT. Thank you for having such amazing employee!

October 30, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave this lovely feedback. Carl regularly gets great feedback and we appreciate all the help and support he provides. All the very best of luck with your employment journey.

Rated 4 out of 5 stars

they are very helpful to help me with…

they are very helpful to help me with getting a job now

October 29, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 1 out of 5 stars

Hopeless

Hopeless , CV re written but that is not the problem . I’m 66 and can’t get any work and certainly not in my chosen career . Also had tec problems , so unable to even apply for half the jobs . No help at all with that .

October 29, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for sharing your experience Keith and we're sorry to read that you feel unsupported. It is frustrating when technology issues and job market challenges become barriers, especially when aiming to find work in a chosen field.
If you'd like us to review your experience more closely and discuss ways we might better support you, please contact us at complaints@jobs-22.co.uk. We'd welcome the chance to improve your experience.

Advertisement
Rated 5 out of 5 stars

Needed a CV so over the phone Carl…

Needed a CV so over the phone Carl Lewis helped me create exactly what I needed. Very reassuring and made me feel so comfortable speaking in as this was all new to me. So thank you Carl.

October 28, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave a review about your interaction with Carl, and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

great service!

great service!

October 28, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

I like to thank you for the friendly…

I like to thank you for the friendly and helpful support from Clare Kumi. She is a lovely person and a credit to jobs 22.

October 24, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

Bilqis - A brilliant jobs coach

Throughout my path to reentering employment, Bilqis was simultaneously a keen voice always keeping me on track to finding a job, and a friendly face to speak with. It's so easy for this experience to be a dehumanizing, demoralising or robotic experience but Bilqis never once left me despirited. She is a credit to Jobs22 as someone who not only does her job but does it with the compassion which can be so easily overlooked.

August 5, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you so much for your wonderful review! It's lovely to hear that Bilqis made such a positive impact on your journey back into employment. It’s great to know that her support kept you motivated and feeling valued throughout the process. We'll be sure to pass along your kind words to her. We wish you all the best in your continued journey!

Advertisement
Rated 4 out of 5 stars

Quick & Slick Service!!!

Carl offered a very professional, polite and efficient service, and helped me improve my CV and covering letter. Thanks for your help, great job! Paul

September 4, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

Good and helpful

Good and helpful

October 16, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

Zoe is amazing has helped me so much…

Zoe is amazing has helped me so much through the whole jobs 22 process. She has supported me through every aspect, ups and downs and her friendly nature just always put me at ease and I left every appointment feeling like I can do it. Thank you ever so much Zoe for everything you have done for me

October 10, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for sharing this lovely feedback! 🌟 We're so glad Zoe's support made such a positive difference and left you feeling encouraged. Wishing you all the best on your journey!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look