AKG Employment Reviews 

425
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about the overall service. Customers frequently praise the employment coaches for being exceptionally helpful, supportive, and professional, making every interaction feel genuinely welcoming. People deeply appreciate the personalized guidance and practical advice that significantly boost their confidence and help them successfully secure meaningful employment. Some reviewers were not happy with the assistance provided, mentioning unhelpful staff members and feeling entirely unsupported throughout their job search process. These consumers felt that communication was lacking and that their specific employment needs were completely overlooked by the team.

What people talk about most

Staff

People report positive experiences with staff, highlighting extremely friendly, helpful, and professional... See more

Customer service

Customers had positive experiences with customer service, noting that the overall support provided was... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked with Mark Taylor at AKG Tamworth. I got placed on the restart scheme and didn’t know what to expect. Mark was a breathe of fresh air, looked at what I was doing, offered valuable suggestion... See more

Rated 5 out of 5 stars

Hi I hope Aisha gets/ luton to see this She has been amazing, certainly doing her job wonderfully but also been a great person to talk to I haven't been well for a while but no judgement just work... See more

Rated 5 out of 5 stars

Clare has been absolutely amazing to work with she’s always checking in with me to see how my progress is getting on and seeing if there is anything I need which is really reassuring and i know she’s... See more

Rated 5 out of 5 stars

Since I started with AKG with Carl Lewis as a work coach, I not only felt valued from the start, but they knew exactly what I needed to return to work after a long period. They were always kind, resp... See more


Company details

  1. Employment Consultant

Written by the company

AKG Employment is part of the AKG group, working to empower people through employment, learning and health. Formerly known as Jobs 22, our mission remains unchanged: to support people into good, sustainable work that enhances their lives. We provide personalised employment services across the UK, helping people overcome barriers, build confidence and find lasting opportunities that match their goals and potential. Whether someone has been out of work for a while, is living with a disability or health condition, or simply needs help finding the right path, we meet them where they are – and support them every step of the way. We’re proud to work alongside AKG Health, whose coaches help participants improve physical and mental wellbeing, and AKG Learning, which offers tailored qualifications and training to build skills for the workplace. We also partner with Intuitive Thinking Skills, whose peer-led programmes help people develop resilience, motivation and mindset for lasting change. Together, we offer more than just employment support – we create wraparound services that put people first. We believe in local delivery with national impact. Our teams work closely with community partners to ensure people get the help they need, when and where they need it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

425 reviews

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4.5

All reviews

(425)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Karl was very professional and helpful

Karl was very professional and helpful

October 11, 2024
Unprompted review
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Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

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Rated 5 out of 5 stars

5* Service from Amy

Amy was exceptional in finding me a placement as well as giving me peace of mind. Amy gave me a list of options to suit my needs as well as going above and beyond in terms of ensuring it is the right role for me. Amy also sorted out travel for me to ensure I was able to get to work and back without any issues. I was more than satisfied with her service. She is a credit to her organisation.

October 7, 2024
Unprompted review
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Reply from AKG Employment

Thank you so much for your wonderful feedback! We’re thrilled to hear that Amy provided such exceptional support in finding the right placement for you and going the extra mile to ensure everything, including travel, was sorted smoothly. It’s fantastic to know she made the process so much easier for you. We’ll be sure to pass along your kind words – Amy is indeed a credit to our team! Wishing you all the best in your new role!

Rated 5 out of 5 stars

excellent service was very happy with…

excellent service was very happy with the CV will definitely recommend to others.

October 7, 2024
Unprompted review
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Reply from AKG Employment

Thank you for your positive review! We're delighted to hear that you were happy with the CV service and that you would recommend us to others.

Rated 1 out of 5 stars

I've just finished 12 months with these…

I've just finished 12 months with these incompetent fools. I did find part time employment within the 12 month period. This was entirely my doing, and there was absolutely no intervention whatsoever on their part in me achieving this. I lost 3 jobs as a direct result of their actions. I was contacted by a company that I applied for which was setting up a gym in Stafford. They needed a regular cleaner. As an interview, they needed to see how i worked, so they asked me to get some steel toe capped foot wear, so that i could move some new gym equipment into place at their new location. I told J22 this. I have swollen ankles, so the footwear needs to be below the ankle. My so called adviser told me he could supply them. I found the website, online catalogue, page number, description, size, and part number, and he still ordered the wrong ones. I couldnt wear them. I lost the job. Then I had a reply from a different recruitment agency regarding a part time cleaning vacancy that i had applied for. All I needed to do was to sign up with them to start work. I already had my p45 as proof of NI number, bank statement as proof of address. I needed a full birth certificate as proof as mine is a bit tatty being 55 years old. So, my so called adviser said yes ok, hell get one for me. I thought great. Untill it arrived. I needed it to sign up with them on the Wednesday on Christmas week. Then i could start work. My adviser had put on the form for my birth certificate to be sent to him, at his office. This behaviour is highly suspicious. They were closed all week. I couldnt get it. so i couldnt sign up with them. I lost the job. The 3rd one was regarding an application for a paid position at the Katherine house hospice in Stafford. I was up for most of the night trying to fill out an online form which was required for the application. Im not a complete novice when it comes to using a computer, but im not an expert either. With this in mind, I did have problems which prevented me from completing this task. With a face to face appointment coming up in the next few days with J22,i decided that id use them by getting my so called adviser to fill out the form online for me, as he knew all my details anyway. Also, Katherine house hospice werent to know that someone else had filled it out for me. So i sent him a long email explaining my problems and asking him if he could fill it out for me, as i do have experience in that type of work anyway. The email i sent him was as long as this one. He replied "thankyou". Thats it. nothing else. He hadnt even read it. He had wrongfully assumed that I was sending him evidence of job search and job applications. By this time, the job advert was closed. I lost the job. They are also located in an office with no landline phone. What sort of buisness operates in the 21st century without a phone? I do call his mobile. 99per cent of the time he cancels the call. I understand that sometimes he may be in a meeting or in a appointment, but there should be a system in place where people can leave a message. Especially if they are refusing to have a landline. It has also come to my attention that some appointments had 2 appointments running at the same time. Do J22 receive payments per appointment? This would explain their interest in doing this to receive more revenue. Luckily for me, ive finished with them now. (and im working)

September 19, 2024
Unprompted review
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Reply from AKG Employment

Dear Ivan,
Thank you for taking the time to share your experience. We are truly sorry that your journey with Jobs 22 did not meet your expectations, and we sincerely regret any frustration caused.

It’s important to us that every participant feels valued and supported throughout their time with us. While we’re pleased you found part-time employment, it’s disappointing to hear that our support did not play a role in your success and that there were instances where we didn’t meet your needs. We always aim to ensure that our Employment Coaches work closely with participants to address barriers and provide appropriate resources, and we are truly sorry to hear that this wasn’t your experience.

We take your concerns seriously. Specifically, we want to assure you that we do not double-book appointments, and we make every effort to ensure that participants’ needs are met, whether that’s with providing appropriate resources or helping with job applications. We also understand the importance of effective communication, and it’s concerning that you felt unsupported when seeking assistance.

Jobs 22 works with a wide range of partners to offer the best possible support to each participant, and we strive to make sure that our advisers are well-trained to assist individuals in their journey towards employment. We would be more than happy to investigate your specific case further. If you would like to contact us at complaints@jobs-22.co.uk, we promise to look into this in more detail to see if there are any additional training needs to ensure all our teams continue to provide the best support possible.

We wish you continued success in your current employment and would welcome the opportunity to learn from your experience to improve our service for others.

Best regards,
The Jobs 22 Team

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Rated 5 out of 5 stars

Chris is a huge asset to Jobs 22!

As an external training provider from outside Jobs 22, I am frequently within the Jobs 22 Lincoln office and rely heavily on close liaison regarding scheduling and resources. Jobs 22 staff member Chris Blaine is my 'go to' contact and I can't praise him highly enough for his efficiency, professionalism, pro-active assistance and willingness to go that extra mile. All of which he carries out with an extremely approachable and friendly attitude. Nothing is too much trouble for Chris, he truly is an asset to Jobs 22!

October 1, 2024
Unprompted review
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Reply from AKG Employment

Thank you so much for your glowing feedback! We're thrilled to hear about your positive experience working with Chris. His dedication, professionalism, and willingness to go the extra mile are qualities we truly value, and it’s fantastic to know that he's been such a great support to you. We’ll be sure to pass on your kind words to him. Chris is indeed a huge asset to our team, and we’re lucky to have him!

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful

October 3, 2024
Unprompted review
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Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

Incredible swift and very professional…

Incrediblely swift and very professional service. In 20 years I have never met anyone quite as efficient and quick as Carl Lewis. He helped navigate relevant courses in order for me to upskill any managed to condense an impossible amount of info to 2 pages. Very impressed and grateful!

October 1, 2024
Unprompted review
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Reply from AKG Employment


Thank you for your fantastic feedback! We’re delighted to hear that Carl’s efficiency and professionalism made such a strong impression and helped you upskill so effectively. Wishing you continued success on your journey!

Rated 5 out of 5 stars

Helpful and understanding

Carl helped me with me to creat a great cv and provided information on training courses.
Very helpful and polite.

October 1, 2024
Unprompted review
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Reply from AKG Employment

Thank you so much for your fantastic feedback! We're delighted to hear that Carl provided such swift and professional service, helping you navigate relevant courses and upskill. It’s great to know that his efficiency made such a positive impact. We’ll be sure to pass on your kind words to Carl – he’s certainly an asset to the team! Best of luck with your continued upskilling journey!

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Rated 5 out of 5 stars

Carl Lewis helped me to get my cscs…

Carl Lewis helped me to get my cscs course and my cv done

September 30, 2024
Unprompted review
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Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

Great experience

Carl made me feel at ease and did an amazing job transforming my 20 year old CV. Would recommend him and the company to others

September 30, 2024
Unprompted review
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Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

Although I had a rocky start with the…

Although I had a rocky start with the program my new coach Clare was positive and proactive in making sure the remainder of my journey was beneficial. Thank you Clare for your support and swift actions.

September 25, 2024
Unprompted review
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Reply from AKG Employment

Thank you for sharing your experience! We’re sorry to hear that your journey had a rocky start, but it’s great to know that Clare was able to turn things around for you with her positive and proactive approach. We’ll pass on your thanks to her—she’ll be delighted to hear about the impact she’s had. Wishing you continued success moving forward!

Rated 5 out of 5 stars

The lady from the jobs 22 Clare Kumi…

The lady from the jobs 22 Clare Kumi helped me a lot her advice was really usefull

September 23, 2024
Unprompted review
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Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

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Rated 4 out of 5 stars

They way he interacted and asked…

They way he interacted and asked question about my previous jobs and qualification was very good. He attended the meeting on time with giving the support I expected. He also shared some link which could help me regarding finding jobs and making my CV better. In conclusion, I was very happy with the help given by him.
My name is Shabbir Baloch

September 26, 2024
Unprompted review
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Reply from AKG Employment

Thank you so much for your positive feedback, Shabbir! We're really pleased to hear that you found the interaction helpful and that the support met your expectations. It's great to know the advice on job searching and CV improvement was useful to you.

We'll continue to strive to provide the best support possible. Wishing you all the best in your job search!

Rated 5 out of 5 stars

Carl Lewis @Cheshem job centre was very…

Carl Lewis @Cheshem job centre was very helpful great at his job.

September 25, 2024
Unprompted review
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Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

They helped me with all tasks I had…

They helped me with all tasks I had problems with and didn't make me feel like a inconvenience or burden. They were polite and consistent with appointments. Thank you

August 29, 2024
Unprompted review
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Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

Carl Lewis was a fantastic help…

Carl Lewis was a fantastic help ,helping me put together my CV ,he was very supportive and informative in regards to training and job vacancies,and a a very professional manner

September 23, 2024
Unprompted review
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Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

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Rated 5 out of 5 stars

Excellent service

Excellent service, Carl was very knowledgeable in all aspect in helping me with my cv and all the options available.

September 23, 2024
Unprompted review
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Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

Rated 5 out of 5 stars

Good service

Very happy with the service that I received from Carl Lewis. My CV looks better than ever and it has certainly increased my chances in finding a job. I hope now I can find something which can lead me onto a stable career.

September 23, 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thank you for taking the time to leave a review and that you had a positive experience. Good luck with your career journey.

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