Been booking with Joe for quite a few years now and the service is the best! Booked Dubai last year and after a tense few weeks of wondering if we were going or not and waiting for travel updates Em... See more
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Review summary
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I can’t recommend Joe and his team enough! Nothing is to much trouble for them, they manage to get my holiday cheaper than I could find , with guaranteed seats, when we arrive there was a lovely welc... See more
Company replied
Holiday number 6 - Booked! 6th holiday booked with Joe - thinks that says it all really! 6 of us going so requested 3 separate bookings. Joe explained that if we went ahead and booked using... See more
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Company details
Written by the company
Hello and welcome, my name is Joe Biggs, and I would love to be your Personal Holiday Advisor! I started my travel career in 2007, completing an apprenticeship and NVQ Level 2 & 3 in Travel and Tourism Services with TUI. After two years as an apprentice, I moved into management, creating perfect holidays for customers for a further three years. In 2012, my sights turned skywards, and I pursued my dream of becoming Cabin Crew. After eight weeks of intensive training, I joined Virgin Atlantic and later British Airways, travelling everywhere from Barbados to Bangkok, and from San Francisco to Sydney. You can find pictures of all my adventures in the photo albums on my Facebook page. In 2018, I really missed creating perfect holidays for my customers, so I launched my own travel business as a Personal Holiday Advisor. I am backed by Constant Travel, established in 2005 and part of the Hays Travel Independence Group. Working from my home office in Barnsley, South Yorkshire, I take the time to understand exactly what you want and create your perfect holiday at a time that suits you. There are no queues or distractions — I am independent, impartial, and focused entirely on you. I search and compare all leading tour operators and cruise lines to get you the best deals, and I am ABTA and ATOL protected so you can book with confidence. In 2023, my business celebrated its 5th birthday and I welcomed Olivia to the team. Olivia brings a wealth of travel experience, having previously worked with Jet2holidays and TUI. That year, I was also awarded ‘Best Homeworker – Silver’ at the Jet2holidays VIP Travel Agent Conference in Antalya. In 2024, I was named ‘Home-Based Travel Agent Of The Year’ at the TTG Travel Awards in London and won ‘Top Non-Retail Agent – Gold’ at the Jet2holidays VIP Conference in Paphos. In 2025, I was proud to be named ‘Leisure Agent of the Year (Home or Call Centre Based)’ at the Travel Weekly Agent Achievement Awards and retained ‘Top Non-Retail Agent – Gold’ at the Jet2holidays Non-Retail Summit in Leeds. We also welcomed our second team member, Becca, who has over 19 years’ experience, including roles at TUI, The Co-operative Travel, and Thomas Cook. I offer everything from chilled beach escapes to worldwide tours, city breaks, and cruises. I am a Booking Agent for Jet2holidays, TUI, easyJet holidays, Cruises, and many more, and I am proud to be a CLIA Accredited Cruise Expert and Qualified Australia Specialist. I can secure selected holidays and cruises with a low deposit, with the option to spread the cost via interest-free monthly Direct Debit payments. Why book with me? ✓ Price Beat/Match Challenge on 1000s of worldwide holidays and cruises! ✓ Book with confidence: ABTA (P7577) & ATOL (5534) protected, established 2007 and part of Hays Travel ✓ VIP service: no call-centre queues, award-winning with Travel Weekly, TTG & Jet2holidays, rated 'Excellent' on Trustpilot ✓ Plan up to 3 years ahead: low deposits and the option to pay monthly by interest-free Direct Debit^! ✓ Official booking agent for Jet2holidays, TUI, easyJet holidays, major airlines, and all leading cruise lines Ready to book 🥳? Visit JoeBiggsPHA.com, send me a WhatsApp 07850 347195 or call 0113 8730 195 T&Cs apply
Contact info
Constant Travel, Unit 16, Pavilion Business Park, Royds Hall Road, LS12 6AJ, Leeds, United Kingdom
- 07850347195
- hello@joebiggspha.com
- joebiggspha.com
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing Week in Agadir Morocco
Just got back from a week in Agadir Morocco, was amazing, booked yet again through Joe , it’s the 5th time I’ve used Joe and would not use anyone else . He’s always quick to answer any questions/ query’s and will always get you the best deal possible. Well done again Joe for another excellent holiday 😊
March 19, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Maxine for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
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Joe kept intouch throghout our booking…
Joe kept intouch throghout our booking and also whilst we were away. Exellant service and communication throughout
March 16, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Alan for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Joe arranged and booked my dream…
Joe arranged and booked my dream holiday to Australia- everything I wanted and very reasonably priced. When my return flight was cancelled due to the war in the middle east Joe arranged accommodation and worked tirelessly to find me return flights. Cannot fault his commitment- highly recommended...
February 19, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Steven for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Everything organised perfectly by Joe…
Everything organised perfectly by Joe Biggs and team for our holiday in Tenerife
Shame they couldn’t supply the sun
Can’t fault there organisation
Colin & Betsy
March 24, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Colin for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
5* Holiday and 5* Service
As always, Joe and his team delivered a wonderful holiday. A seamless booking experience, easy to follow paperwork and good communications before, during and after our holiday. You just can't go wrong booking through Joe, thank you once again!
March 25, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Andy for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
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California Dreaming
The package Joe put together for us was bespoke to our needs. The hotels and areas he chose for us were very good. In particular the hotels he chose for us in Hollywood and San Diego.
The two trips Joe put together with the trip were excellent.
He kept in touch with us throughout our trip and the lovely touch of welcoming note on arrival.
We would definitely book with Joe again.
Thank you so much for the great experience!
March 2, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Ian for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Wouldn't use anyone else to book through 😄
Can't fault Joe and his team at all. From initially booking right through to us coming home. Always book with Joe now as it's quick easy and stress free. We always get a good price as we know what we want and Joe always beats the price we give him.
We have had 6 holidays booked with Joe this year and he has beaten the online price on them all.
Always a welcome when we arrive at the hotel and a follow up email when we arrive home.
He also checks us in for our flights aswell which makes everything stress free.
Highly recommend Joe and his team 😄
March 9, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Judy for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Joe and his team booked a lovely…
Joe and his team booked a lovely holiday for us at the Vinci selection la plantacion in Tenerife. Flights and private transfers were excellent and the hotel was outstanding. Lovely and quiet, the food was of a very high quality, we would reccomend the 1/2 board package. The breakfast was an event on its own. Everything imaginable was available, we didn’t need to eat again till Tea time. We used the onsite restaurants also which were very nice. Staff were excellent. Probably one of the nicest hotels we have stayed at.
March 2, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Andrew for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
On the whole it was a great holiday
On the whole it was a great holiday. Great hotel, good food and nice people! However we spent more time in the coach than on air! EasyJet transfer wasn’t exclusively for our flight. They waited over an hour for other flights to arrive from Liverpool and Luton I think. We knew that the distance to Mahadia was 83k and it would take around 90 minutes. But we were in the coach for just under 4 hours and arrived in the hotel around 12:20am. Otherwise it was a fab holiday!!!
March 7, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Ranjit for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
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Super service from Joe and the team
Super service from Joe and the team. Faultless professionalism with all to ensure a trouble free holiday.
I fully recommend them for all you holiday plans.
March 16, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you David for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
2nd trip booking with Joe and the team
2nd trip booking with Joe and the team. Again great service from beginning to end. There every step of the way. From a nice touch of a welcome letter at our hotel. Booked seats together on the plane when checkin opened to a welcome home message. Looking forward to our next getaway booked with Joe and the team and future holidays 😎
March 4, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Danielle for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Another Jet2 holiday booked through Joe…
Another Jet2 holiday booked through Joe and his team. About 4 weeks before departure my friend was hospitalised and told she couldn't fly. I let Joe know and he gave me options (cancel, change passenger, etc). Change of passenger completed easily.
March 8, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Sue for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
What a brilliant company. .......ooked a holiday yesterday
I booked a holiday yesterday, Becca was amazing nothing was to much trouble everything was done so quickly and she explained everything and I got it at a really good price. This is the third time I have booked with Jo biggs company and would highly recommend them to anyone they are fantastic 😎
March 2, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Gail for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
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Challenge Joe to beat your price!
Been twice booking through Joe and the team. With 2 more booked this year. Every time I find a bargain on a branded holiday app. I challenge Joe to beat it. He has every time and/or gets seats together. They book your seat, Had a lovely letter and bottle of fizz on the last holiday a few weeks ago. Brilliant service you can pay outright or pay monthly. Will continue to challenge Joe to beat my quotes and book when he does.
February 13, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you David for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Another holiday
Just booked another holiday with joe and his team. Brilliant service once again .
February 24, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Letitia for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Joe goes above and beyond, nothing is too much trouble. Communication 10/10
I can’t speak highly enough of Joe and his team, I’ve booked 4/5 holidays with Joe and it’s just so easy, always beats the prices I’ve been given, communication is 10/10 , Joe goes above and beyond, booked my ski holiday for 8 people at 11pm and Joe sorted everything, lift passes, equipment hire, ski carriage, he finished after midnight, il never book with anyone else, Joe, your an absolute star⭐️even checked us all in and sent the boarding passes to me
February 26, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Angela for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
My husband and I booked a week in…
My husband and I booked a week in Tunisia through Joe Hotel Iberostar El Diar Andolous All inclusive and I highly recommend supporting a small business and would recommend this hotel too
Service was efficient and reliable
I find it great to speak with Joe about my holidays He and his team are honest
and deliver a quick reply and booking is
always a pleasure and hassle free
Thanks again
February 14, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Donna for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
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Bordering on harrasment!
I would advise not to even enquire with this company as you will be bombarded with automated messages on Whatsapp, when advising that this is poor service and off putting you will receive a arsey response and get blocked!
Since my review was left the company have unblocked me to send a Laughing emoji and re blocked me, very professional!!
February 18, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you for your review.
You submitted an enquiry requesting a quotation and we responded accordingly. However, our follow-up messages were only sent because there was no response whatsoever from you. You completely ignored our replies, and had you simply responded initially with a quick “no thank you”, there would have been no further contact.
As a small independent business, every enquiry is handled personally and quotes are prepared in good faith. A brief reply, even to decline, allows us to update our records and avoid any further follow-up messages.
We use WhatsApp where customers have chosen to enquire via that platform, as many clients appreciate quick and convenient communication. If someone asks not to be contacted, we of course respect that.
Edit: I have no record of any such emoji being sent, we conduct ourselves in a professional manner at all times, as our 1000s of other happy customers on Trustpilot will attest.
We wish you the best with your future travel plans.
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Joe was very helpful and patient went…
Joe was very helpful and patient went through the options and explained everything in detail provided a great price but an even better level of service he had everything covered and was a one stop service couldn't recommend highly enough
February 16, 2026
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Alex for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Joe managed to find us a great deal for…
Joe managed to find us a great deal for 2 parties that needed to go on separate dates but be together at the same hotel he got us a fantastic deal even free seats on the flights will definitely go to Joe & team when wanting to book again
December 16, 2025
Unprompted review
Reply from Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Deborah for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
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