The administration was good: the flat survey proceeded in a timely way, inspiring confidence. I took up the option of being phoned personally by the surveyor after I received the survey, as there was... See more
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Company details
Written by the company
We’re a team of expert residential Chartered Surveyors working throughout England. We combine industry experience and local knowledge to offer invaluable property consultancy services, whether you’re buying your first home or you are a seasoned investor growing an investment portfolio. All of our surveyors are qualified with the Royal Institution of Chartered Surveyors (AssocRICS/MRICS/FRICS) and all of our valuations are completed by RICS Registered Valuers, offering straightforward advice, RICS Red Book valuations and a range of essential professional services.
Contact info
6 Halegrove Court, TS18 3DB, Stockton-on-Tees, United Kingdom
- 0330 1740 644
- mail@joefraser.co.uk
- joefraser.co.uk
Hasn’t replied to negative reviews
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Great service
Fast, efficient, friendly. Survey was clear and a true reflection of our property
Very efficient
Great service with an in-depth report.
Great service!
The gentleman came round on time, he was very polite and answered all my questions, he didnt mind my dog making a fuss of him either. I received the report the next day via email which was quicker than I thought. Great service all round. Very easy to book, pay and receive the report. I would definitely recommend their services.
The process was really easy …
The process was really easy from the lady I spoke to on the phone to Joe round to do the inspection in a very timely manner. Would recommend.
Thorough and helpful
Very thorough survey and helpful answering my follow up questions. Thank you.
Everything was done efficiently & great…
Everything was done efficiently & great feedback
Fast and clear .
Well documented survey report
Well documented survey report
Covered all aspects of concern and relevance
Recommended
Very thorough survey with clear and…
Very thorough survey with clear and concise recommendations.
Detailed report that helped us to…
Detailed report that helped us to decide on purchasing the property.
Easy to book and thorough
I booked a level 3 property buyers survey. It was easy to book, the report I received was thorough and clear. The company offered me a callback with the surveyor and I found that really helpful in clarifying questions I had about the survey findings.
House survey
Surveyor was on end of phone and answered my queries openly and honestly. The survey was really good and in depth
Great company
Great survey experience for a first time buyer
Went with Joe Fraser for a survery on buying my first house and very glad I did. Everything I needed to know was explained clearly over the phone at booking. Was all very quick, the survey was carried out 3 days after payment, and I receieved the report 6 days after that. The report itself was a very good standard, everything seperated into logical sections and it was all informative and easy to understand.
Overall a great experience that I can recommend, and if I were to need another survery I'd go with Joe Fraser again.
They did a house survey for me and I'm…
They did a house survey for me and I'm happy with the report that followed , they are also on hand to answer any questions to do with my report . All in all I'm totally happy with the service I've received and would recommend them .
Professional report
Was pleased with the survey from Joe fraser,
Report was in depth with lots of detailed information
For us to consider, report was made in the time scale they said.
Would recommend.
Great overall experience.
Kept in touch though the whole proceedings. Contacted when there was a problem with the date. None fault of theirs. Report received within 5 working days. Overall very happy would use again and recommend.
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