Many thanks to Simon & Scott who delivered my sofa back to me today. They are a great team, friendly & helpful & made sure sofa was assembled correctly & working properly. Also thank you to Dom, Servi... See more
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Review summary
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Reviews shaping this summary
Simon and Scott were on time, pleasant, helpful and a professional team. Very efficient about their work and happy to give me a few minutes to clean under my bed. John Doe on the whole are a great c... See more
We are repeat customers of John Doe as their product knowledge is second to none and there is never any pressured sales. The staff are always polite, helpful and friendly. This time we went to look f... See more
Thanks to Stewart and his team our faulty mattress was dealt with quickly and professionally Always kept us updated and no quibble when we reported our issue Delivery men err carful and also prof... See more
Company details
Written by the company
Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for. Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Contact info
46-50 Sawmills Rd, Diss, IP22 4DA, Norfolk, United Kingdom
- 01379 644 081
- info@johndoe.co.uk
- johndoe.co.uk
5.0
Excellent
2K reviews
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Replied to 20% of negative reviews
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Excellent service & delivery
Simon and Scott who delivered my furniture were careful, helpful and with great attention to detail. They would not leave until not only I but they were satisfied that all was well. A great team.
Furniture worth every penny and as always, really pleased with John Doe service and selection of items in the store.
June 25, 2026
Unprompted review
Excellent range of stock and great service
Excellent range of stock, sound impartial advice, easy to order and an efficient, helpful and friendly delivery service
June 25, 2026
Unprompted review
On time which is always very helpful
On time which is always very helpful. Both Scott and Simon were polite and the bed was assembled quickly . So a good job all round . Thank you.
June 25, 2026
Unprompted review
Friendly informative service
June 17, 2026
Excellent service from the carpet… fitters
Excellent service from the carpet fitters Charlie and Josh today they had to load my boat with the carpet underlay tools etc travel to my Riverside cottage to complete a lovely job they were very polite and accommodating nothing to much trouble.
June 23, 2026
Unprompted review
Excellent work conducted and grrat…
Excellent work conducted and grrat team. Product good and excellent fitters. Highly recomend.
June 19, 2026
Unprompted review
Exceptional great service from in store…
Exceptional great service from in store and delivery to assembly…
May 26, 2026
Thank you Simon & Scott
Fabulous service all round from John Doe. Huge thanks to Simon and Scott, the delivery team. Informed us of the time they were due to arrive. Removed all packaging. Professional, friendly and helpful. Highly recommended. Thank you
June 22, 2026
Unprompted review
The staff were very friendly and…
The staff were very friendly and helpful
It was a great experience to look around and not be hassled great customer service also
May 7, 2026
John Doe delivery - Simon and Scott
Simon and Scott were cheerful, courteous and professional.
Very knowledgeable and took the time to explain the operation of the bed.
June 16, 2026
Unprompted review
Scotia beading installation
Jack and Billy were professional, friendly and helpful. They did a lovely job and left everything clean and tidy.
Highly recommended.
June 18, 2026
Unprompted review
Scott and Simon did a brilliant job
Scott and Simon did a brilliant job. Got a phone call when they were on their way to inform me they were arriving shortly. Great service, very quick and reliable. All rubbish took away with them. Very professional would highly recommend
June 18, 2026
Unprompted review
Simon and Scott were really…
Simon and Scott were really conscientious when they delivered our furniture. Would be happy to purchase from John Doe again.
June 17, 2026
Unprompted review
Brilliant service.
Simon and Scott delivered my suite today, what lovely guys and so efficient.
Notified me of anticipated arrival, shoes off automatically in house, set it up quickly and quietly and cleared all packing and debris, and it looks great too.
Brilliant service.
June 17, 2026
Unprompted review
Always a very good service...very…
Always a very good service...very polite...very conscientious... thank you Simon and Scott...you do a fantastic job... hopefully see you next time.
June 17, 2026
Unprompted review
From 1st visit to store and through to…
From 1st visit to store and through to delivery, amazing service. Big thankyou to Simon and Scott for fantastic delivery service. Definitely purchase again
June 17, 2026
Unprompted review
The delivery men were very helpful
The delivery men were very helpful with our new sofa. They made sure that the recline worked and, before leaving, they moved the old one outside ready for collection later that day.
June 15, 2026
Excellent service from Simon and Scott
Excellent service from Simon and Scott. They phoned before coming and arrived on time. Navigated awkward corners and tough stairs. They did all perfectly and took all wrappings away, replacing a light shade that had to be removed to get the bed through the porch.
June 17, 2026
Unprompted review
Simon and Scott were excellent
Simon and Scott, who delivered our furniture, were great. Shoes removed as they entered, furniture unpacked and placed where we wanted, and every bit of packing quickly removed. All good.
June 15, 2026
Unprompted review
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