johnwhiteshoes.com Reviews 460

I bought a pair of Chelsea boots for my husband, and they were exactly what he wanted. The quality is excellent, and I was pleasantly surprised, as I hadn’t heard of John White before. Customer service was outstanding, and delivery was speedy. I’d highly recommend them and will definitely be buying from John White again!

I haven't received any information on shoes i ordered over 4 weeks ago, I have now to claim the money back through my bank.

My shoes arrived on time and look great.
Feel comfortable as well.

I have not received the boots i ordered 2 weeks ago or an update when they will be shipped. I can’t find a customer service email address on the website to get an update. I am looking forward to getting to wear the shoes.

Since writing this I have been contacted and offered the boots and lots of apologies. I do think they were not good here but customer service is at least friendly.

The Brecon boots are great. The silhouette. The cut of the shoe. It's fantastic and frankly give Loake a run for their money. Along with that, their customer service is helpful and patient. They do give the best possible advice on an individual basis.

The bad:
The sole. The studded sole isn't durable at all. I chew through them within 3 to 4 months. The cost of repair was £80 for a re-soling the boots so I used to buy another pair for £99 instead because I loved the silhouette of the boots. But that's not sustainable frankly so I've stopped. Finally, the gussets. They're not durable either. You'll see the gussets tearing or fibres at the top coming out and it takes away from the fact that these should be durable hand made shoes.

Second pair of shoes from John White.
Great fit, very comfortable.

Arrived when promised, another great pair of shoes from john white to go with the others l own

Great product. delivered quickly. Ideal.

My son loved the shoes.
They are a very good Quality
Services was extremely quick

Delivered on the date and time forecasted

Really happy with the John White McQueen driving moccasins. They look fantastic and feel very well made for the price. The leather is slightly stiff at first, but after a few wears it’s already starting to soften and mould to the foot, so I can tell they’re only going to get more comfortable. Fit is good, the sole is flexible, and they work perfectly with jeans or chinos. Overall, great value and a pair I’ll be reaching for a lot.

I've had John White shoes for more than 15 years and two if them are more than 12-13 years old. They are still really comfortable with good care.

Fantastic quality shoes, probably one of the best made Ive ever purchased.
Great order experience & very fast delivery.
I think I've finally found my favourite shoe company!

I can honestly say this company John White are an excellent company to do business with.
There shoes are excellent product and there customer service are brilliant and far exceeded my expectations.
Delivery was extremely fast. Thanks again.
I certainly will be buying again soon.

Dermot Kinahan Ireland

Quality products. Highly recommend. Buy with confidence. You will not regret it.

John white are wonderful shoes who feel comfortable from the first time !
Keep up the quality its what we need more than ever while all others brands compremise on that!

Prompt response to order and delivered as advised. Boots are of good quality and were in sale so good price. For a present but as a replacement for a pair bought previously which have been well worn and liked.

Again my friends complimented with my choice of footwear.
Again thank you John White.

I have now got 3 pairs of the Hemsworth shoe and I find them extremely comfortable and I love the relaxed style.

Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I usually grab them via a local stockist. Occasionally I order direct and it’s always a great experience, quick shipping etc.

Just wish they were a little bigger toe side/13s available.

Great price, great quality, great service..what's not to like..Ohhh and handmade in the U.K's home of shoe craft as well.Unbeatable !!