Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... See more
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Review summary
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Reviews shaping this summary
Top-tier craftsmanship from John White. 👞 I picked up the Guildhall Capped Oxfords and they are a complete game-changer. Elegant, perfectly constructed, and a guaranteed compliment-magnet. If you wan... See more
I can honestly say this company John White are an excellent company to do business with. There shoes are excellent product and there customer service are brilliant and far exceeded my expectatio... See more
I’ve been wearing John White shoes for years, and I’m absolutely satisfied with everything about them. I’m a loyal fan of this brand and genuinely happy that a heritage English brand like this is stil... See more
Company details
Written by the company
Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.
Contact info
United Kingdom
- 01933 410584
- info@johnwhiteshoes.com
- johnwhiteshoes.com
4.7
Excellent
468 reviews
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Hasn’t replied to negative reviews
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Customer service top rate.
Problem with sizing and return. Resolved immediately in spectacular fashion. First class product and service way above usual standard and better than most other English shoe makers.
October 27, 2025
Reply from johnwhiteshoes.com
Dear Mr Hackney,
Thank you for your feedback, and please accept our sincere apologies once again for the error with your exchange.
We regret the inconvenience caused when the incorrect size was initially sent, and we fully understand how disappointing this must have been. As soon as the issue was brought to our attention, we acted swiftly to send the correct size to you, which has since been delivered.
We’re pleased to have resolved this matter in full and hope the additional gesture included with your replacement helped demonstrate our commitment to putting things right.
At John White, we take great pride in both the craftsmanship of our footwear and the standard of service we provide. Should you need anything further, please do not hesitate to get in touch — we are always here to help.
Kind regards,
The John White Team
Excellent quality and affordable price.
October 13, 2025
Fantastic product fast delivery…
Fantastic product fast delivery surpassed my expectations
October 8, 2025
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Great shoes …
Great shoes have 3 different styles from here and really pleased with them.
October 13, 2025
The quality of the shoes is the best…
The quality of the shoes is the best I've owned.
October 13, 2025
Always great quality and my favourite…
Always great quality and my favourite English shoe maker
October 13, 2025
great swift service
September 29, 2025
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Very wonderful shoes you must have and…
Very wonderful shoes you must have and would buy as many as I can excellence at its best
September 26, 2025
The John white experience
I bought some shoes from John White, unfortunately they were too small, so I called to return them, the system was easy and painless and the offer for my money back was without hesitation! I liked the shoes I saw, but they did not have a bigger size, so they helped me find something similar! The experience was amazing! Thank you John White!
September 15, 2025
Unprompted review
Unique Products
The shoes are unique and of an excellent quality as well as good value for money. The ease of use of John White website and the speed with which you receive delivery information is excellent. In addition there is a wide selection of delivery options .
September 1, 2025
Unprompted review
No delivery, no refund, no customer service?
Ordered shoes in sale for my wedding. Got Shipping confirmation the next day. Shoes not delivered and tracking doesn’t work. A week later I get a refund notification with no explanation why they have refunded item. I contacted John white by email for clarification but no response. A few days later I still have no shoes and the money hasn’t been refunded to my account either. Shoes are also no longer on sale either, not that I’m likely to reorder after this shambles
September 3, 2025
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Excellent Quality
I have bought a number of Shoes and Boots from John White shoes, and have always found them to be of an excellent quality.
August 26, 2025
Great service, quality boots.
I ordered a pair of boots from John White Shoes. They were mail order and arrived promptly and the boots were in good order. I ordered my normal size in a boot they fit well as they are still new they are a little tight. Great quality product im very pleased with my purchase.
August 8, 2025
Unprompted review
Professional
Immediately the company was returning back my shoes because they first order was small, I appreciated a lot !!!
August 19, 2025
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Excellent service would recommend to a…
Excellent service would recommend to a my friends and family.
August 1, 2025
Unprompted review
High quality
Quick dispatch and are exactly as described! I've bought 4 pairs in total and they do not disappoint, very well made shoes.
July 30, 2025
Shoes delivered with great customer service
Just seem to do what they do really really well!
These have been my favourite brand of shoe for a few years
They just seem to fit my feet well and are comfortable
August 5, 2025
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