Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... See more
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Review summary
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Reviews shaping this summary
Top-tier craftsmanship from John White. 👞 I picked up the Guildhall Capped Oxfords and they are a complete game-changer. Elegant, perfectly constructed, and a guaranteed compliment-magnet. If you wan... See more
I can honestly say this company John White are an excellent company to do business with. There shoes are excellent product and there customer service are brilliant and far exceeded my expectatio... See more
I’ve been wearing John White shoes for years, and I’m absolutely satisfied with everything about them. I’m a loyal fan of this brand and genuinely happy that a heritage English brand like this is stil... See more
Company details
Written by the company
Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.
Contact info
United Kingdom
- 01933 410584
- info@johnwhiteshoes.com
- johnwhiteshoes.com
4.7
Excellent
469 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Nice quality shoes, although …
Nice quality shoes, but why on earth wouldn’t you make these true to size - they’re one size smaller for some bizarre and unknown reason.
July 28, 2025
Incredible comfort!
The most comfortable shoes you could possibly hope for.
I wear formal shoes for work every day and have battled for years with different brands, until I came across John White Shoes! My word, these shoes not only look stunning, but feel amazing on your feet too. I have quite sensitive feet (and wide) but the sole is perfectly crafted and the tongue is supportive as well.
They air on the small side, so purchase a size up (I'm usually a 12, but have to get a 13 in John Whites). These are the only brand of formal shoe I buy now!
And you know what they say "once you go (John) White, you never go back!"
August 1, 2025
Unprompted review
bought a pair of suede loafers
bought a pair of suede loafers, excellent quality and the advice to go a size lower than your normal size is spot on.
July 25, 2025
Excellent Quality Shoes!
Purchased three pairs of mens leather loafers. Dispatch & delivery was very quick, and arrived nicely packaged. I retuned one pair due to sizing, but the returns process was simple and easy to organise. The shoes are excellent quality and exceeded my expectations!
July 24, 2025
Unprompted review
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The customer service was outstanding
The customer service was outstanding, the delivery was prompt, and the professionalism and friendliness of the support team were impeccable.
July 5, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear Zemuntu,
Thank you for your wonderful feedback. We’re absolutely delighted to hear that you found our customer service to be outstanding and our team both professional and friendly. It’s always our aim to make the experience smooth and supportive from start to finish.
Best regards,
The John White Team
Most comfortable boots I have ever worn
June 30, 2025
Reply from johnwhiteshoes.com
Dear Mr Reid,
We’re thrilled to hear that your new boots are the most comfortable you’ve ever worn—what high praise! We hope they serve you well for many miles to come.
Kind regards,
The John White Team
Hemsworth sneakers on the small side
My Hemsworth sneakers were well made and good looking. For smaller feet, they are just the ticket, but my size 13s were so small, l could begin to get my feet in them. In my opinion, they weren't much bigger than a size 11. Reluctantly I have had to return them as they are a well presented shoe
July 11, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear Mr Emsley,
We appreciate your honest and constructive feedback. We’re sorry the Hemsworth sneakers didn’t fit as expected and understand your disappointment. Our sizing can vary slightly between styles, especially in more fitted silhouettes. We're grateful that you still recognised the quality and presentation, and we’d be happy to assist you in finding a better-fitting alternative if you'd like to try again in future.
Best regards,
The John White Team
Great Shoes and amazing Customer Service
Top review!! Couldn't fault them. I called the company and was desperately hoping the order could come a little earlier. My order was found, tracked and a person on the phoned personally reassured me that he would get them to our house before my son's PROM!! As usual 16 year old boys leave things till the last minute. The shoes arrived in the next couple of days - five days before we really needed them and with enough time to wear them in. They looked amazing and the price was great too. Very reasonable for a pair that will be worn again and again and yet again. Northampton shoe company that makes great shoes. Thank you. We will use you again.
June 27, 2025
Reply from johnwhiteshoes.com
Dear Nicola,
What a wonderful review—thank you! We're so pleased we could help ensure the shoes arrived in time for your son's prom. It’s fantastic to know the shoes made the occasion even more special. We’re very grateful for your kind words and support.
Warm regards,
The John White Team
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JW Rogues are great
Very happy with my two pairs of John White Rogues. Excellent quality, very comfortable and good sole grip. And very keenly priced for such well constructed shoes. Perfect ‘smart casual’ look for work.
June 27, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear Mr Bagley,
It’s fantastic to hear you’re happy with your John White Rogues. Thank you for highlighting the comfort, quality, and style—we’re delighted they’ve been a great fit for both work and casual wear.
Kind regards,
The John White Team
My order was confirmed but didn't send it.
My order was confirmed....I waited for delivery...then I was notified my shoes were out of stock so I wouldn't get my shoes.
July 2, 2025
Reply from johnwhiteshoes.com
Dear Mr Bell,
We’re truly sorry for the inconvenience caused. It’s disappointing when stock issues occur after confirmation, and we understand how frustrating that must have been. We’re continuously working to improve our stock visibility, and your feedback is noted and appreciated.
Best regards,
The John White Team
Ordered a pair of Brecon Boots Person…
Ordered a pair of Brecon Boots Person on phone was very Professional came with in 3days and good quality worth the money
July 1, 2025
Reply from johnwhiteshoes.com
Dear Mr Evans,
Thank you for your kind words. We’re very pleased to hear your Brecon Boots arrived swiftly and that you were impressed with the quality and service. It’s always our aim to provide value and professionalism throughout.
Best regards,
The John White Team
Well made shoes, good sales and speedy delivery
June 30, 2025
Reply from johnwhiteshoes.com
Dear Mr D’Angelo,
Thank you for your review. We’re glad to hear you were pleased with the craftsmanship, the offers, and the quick delivery. We hope to serve you again in the near future.
Kind regards,
The John White Team
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Reply from johnwhiteshoes.com
Dear Opoku,
We’re delighted to hear you received great service. Thank you for your feedback—it’s very much appreciated, and we hope to welcome you back again soon.
Best regards,
The John White Team
Shoes came within days
Shoes came within days. The quality of them is brilliant, they look really smart, and the fit is spot on
June 16, 2025
Reply from johnwhiteshoes.com
Dear Mr Dodwell,
We’re so pleased to hear that your shoes arrived swiftly and that you’re impressed with the quality, appearance, and fit. It’s exactly what we aim for—thank you for taking the time to share your thoughts.
Kind regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Mr Sindano,
Thank you for your kind words. We’re very pleased you found the service to your satisfaction and that the product met your expectations. We hope you enjoy wearing your new shoes!
Best regards,
The John White Team
The product was very high quality and I…
The product was very high quality and I highly recommend them.
June 11, 2025
Reply from johnwhiteshoes.com
Dear Mr Qaderi,
It’s lovely to hear your shoes lived up to the high standard you expected. We really appreciate your recommendation—it means a great deal to us.
Kind regards,
The John White Team
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The whole process of purchasing the…
The whole process of purchasing the pair of shoes fro you, thanks a lot.
Skúli Sigurðarson
June 9, 2025
Reply from johnwhiteshoes.com
Dear Mr Sigurdarson,
We’re so pleased to know the entire purchasing experience went smoothly for you. Thank you for your continued support—it’s always a pleasure to serve customers like yourself.
Best regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Mr Tsiquaye,
We’re delighted to hear your experience was a positive one! Thank you for taking the time to leave us a review—it’s much appreciated.
Kind regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Ms Metcalf,
We’re so pleased to know your shoes arrived promptly and met your expectations for both quality and comfort. We hope they continue to serve you well and look forward to welcoming you back.
Best wishes,
The John White Team
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