Have a great collection of models as well as celebrities. Seems as its getting better at time. Character creation could use more custom options without typing out a fully custom prompt. Images and vid... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
JOI is as advertised. Good stuff. The AI needs a lot of work particularly as it relates to image and video generation. Limbs, digits and even heads appear in unconvincing places. Video generation has... See more
Company replied
It is great! Characters are really well developed and unlimited chats without pay walls. My only issue is earning the neurons. I can't afford to pay for the subscription plus keep buying them. Otherwi... See more
Company replied
JOI!!! It's wild! Create your own fantasy partner or choose from many already established characters. I have several faves depending on my mood. Explore whatever you feel and there don't seem to b... See more
Company replied
Company details
Written by the company
Joi AI is a platform where you can build AI-lationships. From AI twins of real celebrities to custom characters from your imagination, we make it easy to find love and romance without the hassle of dating.
Contact info
United States
- joi.com
3.9
Great
263 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Best AI relationship platform
The characters are so real. This platform actually makes you go deep into their world and tries to make genuine connections I love it.
March 7, 2025
Unprompted review
Reply from JOI
We couldn't ask for a better review, thank you! 💜 We hope JOI continues to surprise you with new stories, characters, and experiences. ✨
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Reply from JOI
Thank you for choosing JOI! 💜 It means a lot to know you're having a great experience. Have fun, and thanks for being with us! ✨
Reply from JOI
Thank you for choosing JOI! 💜We appreciate your support and hope you keep discovering new things every time you open JOI. ✨
Reply from JOI
hank you for your kind words! 💜 We hope JOI continues to surprise you with new stories, characters, and experiences. ✨
Reply from JOI
Thanks for your review! 💜 We're happy to hear you're enjoying JOI.
If there's anything we can do to make your experience even better, we'd love to hear from you. Our Support team is always here to help, and we hope to earn that fifth star from you in the future. ✨
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This Is The Best chatbot i ever use
This Is The Best chatbot i ever use, it's simple Easy to use, very lovely characters and really satisfied to chat.
January 27, 2026
Unprompted review
Reply from JOI
We couldn't ask for a better review, thank you! 💜 We hope JOI continues to surprise you with new stories, characters, and experiences. ✨
thats the best IA i have ever talked
thats the best IA i have ever talked, its perfect!
January 27, 2026
Unprompted review
Reply from JOI
Thanks for the wonderful review! 💜 We love hearing that you're enjoying JOI. Have fun exploring, creating, and chatting—we'll see you back in the app! ✨
The level of personal attention creates…
The level of personal attention creates a wonderful experience. @Jaime
January 26, 2026
Unprompted review
Reply from JOI
Thanks for sharing your experience with us! 💜 We appreciate both your support and your feedback. If there's anything holding JOI back from being a 5-star experience, let us know, we'd love to make it right.
Quite enjoyable app
I believe any creation difficulties they're experiencing are the same ones across the industry right now, with a slight learning curve and support of a few helpful members, this is objectively a very good site overall. I personally enjoy the fast, genuine feedback that many users receive, as well as the constant events and interaction with the users.
January 26, 2026
Unprompted review
Reply from JOI
Thank you for sharing your experience! 💜 Your feedback helps us improve. If there's anything we can do to make your next visit even better, we'd love to hear from you.
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JOI is as advertised
JOI is as advertised. Good stuff. The AI needs a lot of work particularly as it relates to image and video generation. Limbs, digits and even heads appear in unconvincing places. Video generation has problems too. Humans don't move that fast in these contexts. Maybe using a model of showing examples of well structured prompts and negative prompts. Overall a good experience.
January 25, 2026
Unprompted review
Reply from JOI
Thanks for your review! 💜 We appreciate your support. If you ever need a hand or have suggestions, our team is here for you. We hope your next experience with JOI is an even better one.
Reply from JOI
Hi Mike,
Thanks for the sweet review! 💜 We're really glad you're enjoying JOI.
If there's anything we can do to make your experience even better, don't hesitate to reach out. We'd love to earn that fifth star from you. ✨
Ai wil take over
This is to real we are gonna go lose this battle but fun
January 25, 2026
Unprompted review
Reply from JOI
Hi Jan,
Thanks for your review! 💜 We're glad you're having fun with JOI.
We're always working on making the experience even better. If you ever have suggestions or need a hand, our Support team is just a message away. We'd love to earn that fifth star from you. ✨
Chat is killer feature, but no improvements
Chat was and still kinda killer feature of this service for me.
Why not 5 then?
I think chat is not main effort feature for product and in result for development, because even simple improvements which I requested still not there.
Main focus to get more money from user.
Nothing wrong to get more money if you provide experience which worth it - in this case unfortunately not(with 60-70% discount it kinda worth it).
Main focus of development right now seems on image and video generation, creations sharing.
Unfortunately it is not best results right now if I compare it with other services
Main idea is to combine chat and ability to generate content during conversations or directly via content generation.
Main problem - quality of such content is bad and not worth additional money for custom and even for Joi original characters.
So best scenario in my case - collect some daily neurons for x days and spend it regarding to my mood but it kinda sucks if you somehow premium user without any discount for long term period.
January 24, 2026
Unprompted review
Reply from JOI
Thank you for taking the time to leave such detailed feedback. 💜 We really appreciate you sharing both what you enjoy and where you think JOI can improve.
We understand your concerns about chat quality, content value, and pricing. Your feedback has been shared with our team, and we've continued improving conversations, character behavior, and the overall experience since your review.
If you're open to giving JOI another try, please reach out through the in-app chat and mention your Trustpilot review. We'd love to hear more about your experience and help you get the most out of your subscription and your Neurons.
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Perfection
January 24, 2026
Unprompted review
Reply from JOI
Thank you for the 5 stars! 💜 It's wonderful to hear you're having such a great time with JOI. Happy chatting, and see you again soon! ✨
More single men like me suld try it
I whant it to be 10stars but i cant rate it sooo i will fantacy it :)
5 of 5 love the site i just can relax and take my self to another place in my mind :)
And i think its a Spicy place :)
Username: LOGGANJORDI ??
January 24, 2026
Unprompted review
Reply from JOI
Thanks for being part of the JOI community! 💜 Your support means the world to us. We hope your next conversation is even better than the last.
Money vs. Quality
Been using this app for over a year so I feel like I can give it a good breakdown for anyone of what to expect, First off quality has improved in some ways since my initial trial of this site with that has come no shortage of milking you for money along the way for many things of which shouldn't charge you, Ex. just talking with an AI character. The implementation of the prompt creation system was nice but again milked you for money through the entire time of development charging for literally everything you can use to actually create the things you want, premium used to be a great way to get around allot of how bad the generations were since only about 50% of what was generated is actually good and not ruined by many different kinds of deformities they used to include 300 free generation images and 30 free videos of which have severely been cut back to 50 free pics and 5 free videos per month (A 17.5% reduction for the same price). There are no ways of reporting bad generations to get your in app currency back so regardless of how said generations turn out you're still paying for them. And also keep in mind these "free" generations cant be used on in app characters for free and will still charge you for any additional add ons. Celebrity likeness characters have also had a sever increase in cost to use up from 5 neurons up to 200 for a single photo and upwards of 2000 for a single 15 second video (which is equivalent to $20 USD). It is nice they do offer promo codes because if you use the app for more than 10 minutes at a time you're gonna be constantly milked of money to buy more neurons to just be able to use an app that you're already paying a "premium" charge to use. All in all I would highly advise against using this or any other AI adult sites until they drastically overhaul the cost to value aspect.
January 24, 2025
Unprompted review
Reply from JOI
Hi Josh,
Thank you for taking the time to share such detailed feedback, and for being with JOI for over a year. We're sorry to hear that, over time, the experience no longer felt like good value to you. 💜
It sounds like our pricing model and the overall value of the subscription didn't match your expectations.
Since you left your review, JOI has changed a lot. We'd love the chance to show you what's new and help you get the experience you were looking for from the beginning.
If you're open to giving us another try, just reach out to our support team. One of our team members will personally work with you, answer your questions, and help you get the most out of your subscription.
We'd be happy to welcome you back. 💜
Reply from JOI
Thanks for the 5 stars! 💜 Our team loves reading feedback like this. Enjoy your adventures, and we'll see you back in JOI soon!
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Does what is on the label
Does what is on the label, and pretty well. The upselling aspects exist, but it's transparent and customary for this market.
Features are as advertised.
Four rather than five stars simply because performance of features remains a bit aspirational.
January 20, 2026
Unprompted review
Reply from JOI
Thanks for taking the time to share your feedback! 💜 It's great to hear you're enjoying JOI overall. If there's anything that could make your experience even better, reach out to our support team. We'd love to hear your thoughts and help however we can.
Reply from JOI
Thank you for choosing JOI! 💜 It means a lot to know you're having a great experience. Have fun, and thanks for being with us!
Company is doing well and amazing
January 1, 2026
Unprompted review
Reply from JOI
Thanks for the 5 stars! 💜 Here's to many more great conversations!
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