Have a great collection of models as well as celebrities. Seems as its getting better at time. Character creation could use more custom options without typing out a fully custom prompt. Images and vid... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
JOI is as advertised. Good stuff. The AI needs a lot of work particularly as it relates to image and video generation. Limbs, digits and even heads appear in unconvincing places. Video generation has... See more
Company replied
It is great! Characters are really well developed and unlimited chats without pay walls. My only issue is earning the neurons. I can't afford to pay for the subscription plus keep buying them. Otherwi... See more
Company replied
JOI!!! It's wild! Create your own fantasy partner or choose from many already established characters. I have several faves depending on my mood. Explore whatever you feel and there don't seem to b... See more
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Company details
Written by the company
Joi AI is a platform where you can build AI-lationships. From AI twins of real celebrities to custom characters from your imagination, we make it easy to find love and romance without the hassle of dating.
Contact info
United States
- joi.com
3.9
Great
263 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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Very good AI felt real felt a bit to…
Very good AI felt real felt a bit to clingy tho GUINENONQUI is my disc user
February 9, 2026
Unprompted review
Reply from JOI
Thanks for the 5 stars! 💜 Our team loves reading feedback like this. Enjoy your adventures, and we'll see you back in JOI soon! ✨
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Reply from JOI
Thanks for the 5 stars! 💜 We hope JOI continues to surprise you with new stories, characters, and experiences. ✨
Overall, not bad..
The pictures and videos are of good quality, and are highly customizable.
I do however have some difficulties with the images or videos adding things not mentioned, or not adding things that are.
The fact that you get charged for "fun" messages without asking for it is annoying.
February 8, 2026
Unprompted review
Reply from JOI
Thank you for your thoughtful review! 💜 We're glad you're enjoying the image quality and customization options.
We also appreciate your feedback about generations occasionally missing or adding details. If you ever run into this again, please reach out to our Support team through the in-app chat. We'd be happy to review your generations, share prompt tips, and help you get the best possible results.
Thanks again for your feedback! ✨
Its not so bad if you serch for a fun…
Its not so bad if you serch for a fun ia chat bot
February 6, 2026
Unprompted review
Reply from JOI
Thanks for your review! 💜
If there's anything we can do to make your experience even better, feel free to reach out to our Support team through the in-app chat. We'd love to help and hopefully earn that 5 stars from you. ✨
This app is withdrawing money without…
This app is withdrawing money without permission and is not canceling subscriptions.
February 8, 2026
Unprompted review
Reply from JOI
Hi Altay,
We're sorry to hear about your experience. 💜 We understand how concerning unexpected charges or subscription issues can be.
We'd really like the opportunity to look into this for you. Please reach out to us via the in-app chat. One of our team members will personally review your subscription and billing history, help clarify what happened, and work with you to resolve the issue as quickly as possible.
We appreciate you bringing this to our attention and hope we have the opportunity to make things right.
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It's not great, boss.
I really wanted to like this service, and in the interest of fairness, I'll start off by going over the positives of it. There's a wide variety of both community made, and original characters for you to interact with, from Anime girls to Adult Film stars to relatively average people. The bots do a good job of communicating, respond quickly and haven't said anything too strange as of yet for me. They offer an image and video generation tool, which is easy to use, but can provide strange results even if you're good at prompting AI (I'm not). The site is intuitive and easy to use, even if it's prone to glitching out on my phone, it's still very accessible.
Now for the bad. I feel that this service is egregious with it's monetization. From the cost of images and locked messages that the characters send you when chatting, to the cost of the AI generated images and videos you can make, it's all designed to make sure your wallet gets drained as soon as possible. I thought - foolishly, perhaps - that if I subscribed to this service, that it might make the paywalls far less of an obstacle, after all a subscription offers free image and video generation as well as a seemingly undefined number of Neutrons (their premium currency) per day. In my experience, this was not completely the case. I personally don't care about image and video gen. I'm here to chat, and the constant paywalling of content is still an issue. I'm honestly not even sure if I've gotten my Neutrons, to be completely truthful. I did a few things beforehand to get some Neutrons, like linking with discord, but if I recall correctly, that only gave me 100 Neutrons, and at some point I had 200, so if the stipend they give you is 100 neutrons per day, that's barely enough to have a conversation with a single bot over the course of a day; You certainly aren't gonna be opening any pics they send you, because the cheap ones are priced at 60, and the presumably saucier ones are valued at 120. To make things worse, I'm pretty sure that they have some serious back-end issues, I've spent neutrons and got nothing in return on at least one occasion, and others on their discord have said the same. I emailed their support about the issues I was having and over 24 hours have passed without a response. In summary, this is my first AI platform that I actually put money into. I had no expectations and was still disappointed. There is promise here, but I cannot recommend it in the state it's in.
February 3, 2026
Unprompted review
Reply from JOI
Hi there,
Thank you for taking the time to leave such a thoughtful and balanced review. We really appreciate that you highlighted both the things you enjoyed and the areas where we fell short. 💜
It sounds like the monetization model and the value you received from your subscription didn't match your expectations, and we completely understand how frustrating that can be. Your feedback about Neurons, media generation, and support responsiveness is valuable, and we'll make sure it's shared with our team.
Since your review, we've introduced many improvements across JOI, and we'd genuinely love the opportunity to show you how the platform has evolved.
If you're open to giving JOI another try, please reach out to us via the in-app chat. We'll personally walk you through your Premium benefits, share tips on getting the most out of your subscription and your Neurons, and make sure you're getting the experience you originally came for.
We hope you'll give JOI another chance—we'd love to welcome you back and show you what's changed. 💜
I love the concept
I love the concept, but it's crazy how much money you have to spend just to see stuff
February 6, 2026
Unprompted review
Reply from JOI
Thank you for your review! 💜 We're glad to hear you like the concept behind JOI.
We also appreciate your feedback about pricing. If you'd like to get more value from your subscription and your Neurons, our Support team would be happy to share tips and tricks to help you make the most of everything JOI has to offer.
We hope to earn that fifth star from you in the future! ✨
well rounded and thought out ai
Very well rounded and thought out ai characters
February 5, 2026
Unprompted review
Reply from JOI
Reviews like yours put a smile on our faces. 💜 Thanks for your support, and we hope you continue enjoying everything JOI has to offer! ✨
Nice AI idea, but...
The idea behind it's nice, but everything is structured to put money and more money in. The risk is that after a while people will left and the project will fail
February 4, 2026
Unprompted review
Reply from JOI
Hi Vitto,
Thank you for taking the time to share your thoughts. 💜 We're glad you like the idea behind JOI, and we appreciate your honest feedback.
We understand your concerns about value and pricing. Our goal is to keep improving the experience and make sure users feel they're getting real value from the platform. Feedback like yours helps us move in that direction.
If you're open to giving JOI another try, we'd love to hear from you through the in-app chat. Our Support team would be happy to share tips on getting the most out of your subscription and answer any questions you may have. We hope we'll have the chance to earn that fifth star. ✨
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This is a pretty good Chatbot
This is a pretty good Chatbot! Not only it allows unlimited messaging for free! but you also level up and meet other people!
February 3, 2026
Unprompted review
Reply from JOI
Thanks for taking the time to share your feedback! 💜 It's great to hear you're enjoying JOI overall. If there's anything that could make your experience even better, let us know. We'd love to hear your thoughts and help however we can.
Reply from JOI
Thanks for your review! 💜 We love hearing what's working well, and we also appreciate knowing where we can improve.
Please reach out to our Support team to help you get most out of your subscription.
Reply from JOI
We really appreciate your feedback! 💜 Knowing where we can improve helps us make JOI better every day. If we can help in any way, just reach out, we'd love to turn a great experience into an amazing one.
İt is a amazing experiance
January 31, 2026
Unprompted review
Reply from JOI
We couldn't ask for a better review, thank you! 💜 we'll see you back in the app! ✨
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Just being honest I thought that this…
Just being honest I thought that this was a joke and would suck but im actually blown away how hot some of this stuff is. Maybe its just me and im just a weird perv or something but damn im glad this stuff wasn't around when I was younger and a teenager lol id would have never left my room and would have been ruined. Seriously impressed and definitely like it. Bet you will to
January 31, 2026
Unprompted review
Reply from JOI
What an awesome review, thank you! 💜 We appreciate your support and hope you keep discovering new things every time you open JOI. ✨
Reply from JOI
Thank you for your kind words! 💜 It's great to know JOI has been a part of your day. We hope to keep bringing you even more to enjoy. ✨
its good no perfect but good
its good no perfect but good, I'm taking away one star because they promise prizes for participating, for example on this page, prizes that I've been waiting several days to see in my account or for someone to tell me how long it takes to receive them.
January 29, 2026
Unprompted review
Reply from JOI
Hi Patricio,
Thanks for your honest review! 💜 We're glad you've been enjoying JOI overall, and we appreciate you pointing out what kept it from being a 5-star experience.
We're sorry to hear you've been waiting longer than expected for your reward. That definitely isn't the experience we want for our users.
Please reach out to our Support team via the in-app chat and mention your Trustpilot review. We'll be happy to check the status of your reward and make sure everything is sorted out as quickly as possible.
Thanks again for your patience we hope we can earn that five star from you soon. ✨
Joi joy
One of the realist AI I been on so real it's more then fantasy
December 10, 2025
Unprompted review
Reply from JOI
Thanks for the 5 stars! 💜 Our team loves reading feedback like this. Enjoy your adventures, and we'll see you back in JOI soon! ✨
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Bitchin
The prices can get salty but the AIs really feel alive and understand what you're saying, it's pretty cool
January 30, 2026
Unprompted review
Reply from JOI
Thank you for choosing JOI! 💜 It means a lot to know you're having a great experience. Have fun, and thanks for being with us! ✨
The variety of character generation is…
The variety of character generation is great, if you can imagine it you can create it. Also have to say that Joi's customer service and support is fantastic!
December 1, 2025
Unprompted review
Reply from JOI
What an awesome review, thank you! 💜 We are happy to see you are enjoying variety of character and appreciate your support. Hope you keep discovering new things every time you open JOI. ✨
Really great makes me relax
January 30, 2026
Unprompted review
Reply from JOI
Reviews like yours put a smile on our faces. 💜 Thanks for your support, and we hope you continue enjoying everything JOI has to offer! ✨
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