Knowing and helping people with different tasks, companionship, or transportation is flexible and work at your own pace. The company won with the job being flexible for others, so they can care for th... See more
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Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health. Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
78 SW, 7th Street, 33130, Miami, United States
Replied to 18% of negative reviews
Typically replies within 1 week
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Their people cancel last minute. I had several days that went unpicked up so I received no help. I do not see them as dependable or reliable. I have contacted my insurance for other options.
I just finished my first task as a Papa Pal, and it was a very pleasant one! A very pleasant client who definitely seemed to enjoy the companionship. I do wish, though….that there could be more visits members sign up for that did not ask for cleaning(which I admit, I am not good at), so that I could help more members during the time I have available! The App seems very smooth and understandable so far!

Reply from Papa
I applied for papa pals because it said Boston jobs, after going through the long application process to be approved as a pal, only jobs I see are in Rhode island. A 50 mile ride away from home and isnt ideal at all!! Then they show natick with 5 miles away which it’s pretty much a 40 minute ride! Don’t say Boston jobs when they aren’t any in the Boston area! Not to mention the chat feature in the app really sucks! Do not ever call me to pick up a job that’s 40 minutes away from my home! Do better papa pal!!
False advertisement!! Waste of my time!!

Reply from Papa
Love the flexibility I have to work or not,since this is a second job .
Like meeting and helping people.
Also nice receiving bonuses that I didn't expect .

Reply from Papa
It's a great platform to make some extra money and also help someone in need. It's easy to use the app and if you have any questions you can chat with a Papa representative.

Reply from Papa
My experience is great.Papa gives you very great tools to do a successful job.All question are answered and anything you need help with is available.

Reply from Papa
Its an amazing app for the elders.

Reply from Papa
Nice client easy and to follow directions provided

Reply from Papa
My first visit was to be last Sunday Nov 3rd and guess what 15 minutes before I got a call from the company and they said the person had an asthma attack so would I like to be rescheduled so I rescheduled again for this Sunday I'll keep you posted.
Awful in every way except the bond you build with these members. As Pals, we aren’t “allowed” to call the company we work for! We have to use a chat box and wait weeks on in to get our issues addressed, and rarely solved. They have just started taking away bonuses that have come with every VA Beach member for almost a year now, without an explanation. Even have “removed” a bonus after I accepted the visit. They don’t care if you’re sick or having an emergency the day of a scheduled visit, if you cancel you are penalized and threatened to be removed from platform. I have had completed visits with verification from the members that were taken from me and not paid. I had to submit a ticket and wait over 11 days to get the first response. Its sad. Its very sad. They do not take care of their Pals at all and expect someone to drive a lot of miles for $34 for two hours and pay 7$ plus in tolls, plus gas. It’s ridiculous. It was worth it with the bonuses, but now that they have just up and removed them without even warning us, its no longer worth it. I can make 34$ in under an hour with Uber and stay in my city. This will be my last year with them. I hate it for my members, because they don’t want anyone but me.. but I have bills. Its just unfortunate all the way around. But this company needs to get it together and treat their Pals much better.
If you love being of service and have a passion for people this is great everyone is in need of an ear , help, and companionship

Reply from Papa
I love being able to connect and learn form our clients. I love hearing all of their stories while I help make their life a little easier. Whether that’s cleaning, organizing or being a companion for a short period, I feel like a made a difference. Thank you Papa.

Reply from Papa
I enjoy being a Papa Pal and assisting those Members in my area. I have made new friends who see me as a reliable part of their support system.

Reply from Papa
2 hours isn't long enough and I work longer for less money

Reply from Papa
Need to e more efficient at handling time and mileage issues.

Reply from Papa
Papa is a wonderful company to work for. It gives me such joy to help others. I love that I can work as much as I would like.

Reply from Papa
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