Knowing and helping people with different tasks, companionship, or transportation is flexible and work at your own pace. The company won with the job being flexible for others, so they can care for th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Papa Pals offers great flexibility and you will likely meet some clients who will become your true friends over time. If you are looking for a supplemental income, this is perfect. Last second jobs ma... See more
Company replied
The fact that papa pal exists to assist the elderly which are already sadly neglected , it’s also allowing for those of us who really care about them to provide many helpful services while also giving... See more
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I don’t have any complaints for Papa . I enjoy the upfront information given about members to help you decide a job. I have had to call in two grave concerns w/o any follow up if members were review f... See more
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Company details
Written by the company
Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health. Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Contact info
78 SW, 7th Street, 33130, Miami, United States
- 18003487951
- info@joinpapa.com
- joinpapa.com
4.0
Great
1K reviews
Replied to 18% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
KOWLEY'S review
It was rewarding to be able to assist others who truly need the assistance.
October 22, 2024
Unprompted review
Reply from Papa
Thanks for sharing your feedback with us, Kingsley! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
Reply from Papa
Awesome! Thank you for taking the time to share your feedback with us. 😊
I love being a Pal for PaPa!
October 17, 2024
Unprompted review
Reply from Papa
Awesome! Thanks for all the great work you do as a Papa Pal. We appreciate you! 😊
The company opportunity
The company provides an opportunity to own your time and work when you can. The program is easy and clear.
October 15, 2024
Unprompted review
Reply from Papa
Thanks for sharing your feedback with us! We appreciate it. 🌟
Reply from Papa
That's great to hear! Thank you for sharing your feedback with us.
The ability to help people in need and…
The ability to help people in need and make some money
October 14, 2024
Unprompted review
Reply from Papa
Thanks for sharing your feedback with us, Dean! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
Very great experience
Very great experience. Look forward to more jobs in the future to come
October 12, 2024
Unprompted review
Reply from Papa
Awesome! Thanks for all the great work you do as a Papa Pal. We appreciate you! 😊
I do not like chatbot
I do not like chatbot. I would much rather speak to a human being. I do not like all the confusion on setting up stripe to get paid.
October 1, 2024
Unprompted review
Reply from Papa
Hey there, we’re sorry to hear this. Our team would be more than happy to assist you regarding this matter. Can you please submit a ticket to our team at the link here: https://papa.com/palsupport? Once submitted, be sure to keep an eye out for a confirmation email and other updates.
Travel expense
The member I was working with was great. The travel time was a bit excessive. I just wish I got paid travel time going and going home. It was pretty expensive covering gas and tolls before picking them up and after dropping them off.
September 29, 2024
Unprompted review
Reply from Papa
Hi there, thank you for sharing your feedback with us. Rest assured we take all feedback very seriously and all reviews are raised with the relevant team for consideration. Thanks for all of the great work you do as a Papa Pal! 😊
Overall
Overall, great gig job. There are customers who will be rude and treat you like a slave.
September 27, 2024
Unprompted review
Reply from Papa
Thanks for sharing your feedback with us, Melissa! We're sorry to hear about your negative experience and appreciate you bringing this to our attention. We'd like to speak with you more about what happened; please contact our support team by using the chat support section on your app, or by submitting a ticket at the link here: https://papa.com/palsupport.
My papa pal match was incredible she…
My papa pal match was incredible she was great to be around and I enjoyed her so much !
October 1, 2024
Unprompted review
Reply from Papa
That's great to hear! Thank you for sharing your feedback with us. 🌟
Plenty of resources for help
Papa is easy to use with plenty of resources for help. Chat help was quick and answered my questions.
September 30, 2024
Unprompted review
Reply from Papa
Thanks for sharing your feedback with us, Joseph! We appreciate it! 🌟
Pleseant work environment.
It's nice to help others and they seem vwey happy to have our help as well. Meaningful job. 👍
September 30, 2024
Unprompted review
Reply from Papa
That's so nice to hear! Thank you for sharing your feedback with us. 😊
My first job was very pleasant and they…
My first job was very pleasant and they was friendly. I enjoyed the ride and conversation.
September 28, 2024
Unprompted review
Reply from Papa
That's great to hear! Thank you for taking the time to share your feedback with us. 😊
My 3 visits were canceled in RI because…
My 3 visits were canceled in RI because not enough Papa Pals in my area and also they were supposed to be here today to do my lighthouse keeping but again they canceled at the last minute without my permission so they don't even try to full fill their visits in Rhode Island anymore now after I year I feel like firing them permanently because they don't work in Rhode Island now.
September 22, 2024
Unprompted review
It works
It works. Be patient. Reach out to tech support if you need to, they'll make sure to get the app working for you. The member I visited today seemed really lovely, it was actually awesome to talk with her, the chores didn't feel like chores because it was a nice family, glad to help them.
September 20, 2024
Unprompted review
Reply from Papa
Thanks for sharing your feedback with us, Ann! We appreciate it! 🌟
I’m very happy to work for papa pal
September 17, 2024
Unprompted review
Reply from Papa
Amazing! Thanks for all of the great work you do as a Papa Pal! Your feedback is always appreciated by us. 😊
Papa is a great program for people in…need
Papa is a great program for people in need, they offer, rides to doctor appointments, cleaning, and rides to run errands plus companionship . They also offer help with pet help, tech help, child care and yard work. It all depends on what your needs are.
September 15, 2024
Unprompted review
Reply from Papa
Thanks for sharing your feedback with us, Diane! We appreciate it! 🌟
My first day visit with my members were…
My first day visit with my members were welcoming and the communication was great. This is a good way of how to meet and interact with people on a daily basis.
September 9, 2024
Unprompted review
Reply from Papa
Thanks for sharing your feedback with us, Suzie! We appreciate it! 🌟
Wonderful app
Wonderful app. Great way to be of service to Seniors in their time of need. Many just want companionship and some need a little helping hand. The only heads up I would give is come prepared for anything. Make sure you bring at minimum gloves with you when you see a task that says cleaning. You don't know all the task details until you get to the location. Otherwise, even with a surprise here and there, I enjoy it. I am unemployed at this time, and I have found myself to enjoy my time while I am on a shift.
September 5, 2024
Unprompted review
Reply from Papa
Thanks for all of the great work you do as a Papa Pal! Your feedback is always appreciated by us. 😊
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