Pomegranate definitely has some kinks to work out, but I feel they always try to do right by patients and customers. I have stuck with them and they seem to pull through to solve concerns that have c... See more
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Company details
- Women's Health Clinic
- Dermatologist
- Fitness and Nutrition Service
- Medical Clinic
- Mental Health Clinic
- Weight Loss Service
Written by the company
Holistic healthcare for your total well-being Access inclusive and convenient healthcare services, encompassing physical and mental health. Your comprehensive healthcare, simplified. We offer dermatology, glp-1s, weight loss services, mental health, primary care, and telehealth services in all 50 states!
Contact info
6501 Arlington Expressway B105 #2277, 32211, Jacksonville, United States
- 813-419-1189
- support@joinpomegranate.com
- joinpomegranate.com
Hasn’t replied to negative reviews
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Having a good experience with…
Having a good experience with pomegranate. Would recommend!!!
My experience w/Pomegranate Health
The staff at Pomegranate Health has been more than helpful throughout this process. Being on a GLP-1 is a learning of my body process. There telehealth visits are very convenient. Any questions are addressed in a quick and easy call w/the Provider or Nurse. And if you have any questions or concerns there’s always the Patient Portal for immediate assistance. The pricing of Tirzepatide is affordable from the lowest to highest dose. At this point l’ll be a patient as long as I can afford it.
My experience has been okay if I’m…
My experience has been okay if I’m being completely honest. Probably more of a 2.25. The price is great compared with others and I too was told the service is great.
My initial appointments were okay, but there’s been a LOT of communication issues. I missed taking my shot for 2 weeks because the representative failed to put in my order. I get reminders for our monthly appointment, that they schedule without checking with me. It’s always for a particular time and day, yet at that time I always get ghosted. I found out today those specific “appointments” with multiple reminders don’t require a call or anything. Then why send it and have me set aside the time, responding to reminders that I’ll be available, if you aren’t going to call or communicate??? Needless to say, it’s weird and poor communication.
There’s been a LOt more communication mishaps and I actually fired them and told them to terminate my plan as they were being overly difficult and non-responsive, but then they had an about face and reached out that they could fix it and would do so immediately.
I don’t like playing games and want “simple” in my life. I don’t like conflict or complaining or leaving poor reviews, but was asked to complete this and wanted to be honest and transparent.
Am I a customer for life, probably not, but am I still with them because they seem to be the best solution for now, yes.

Reply from Join Pomegranate
The appointment was very smooth and easy
The appointment was very smooth with clear communication before and after. It was so easy for me to get the consultation I needed. The response was very helpful and considerate.
Excellent Customer Service
The efficiency, promptness, courtesy, and excellent customer service from everyone at Pomegranate Health.
Exceptional Telehealth Experience with Pomegranate Health
As someone who values comprehensive, accessible, and professional healthcare, I can confidently say that Pomegranate Health sets the standard in telehealth services. Their commitment to providing caring, professional, and comprehensive treatment shines through in every interaction, making them leaders in the field others should aspire to emulate.
The care team at Pomegranate Health is nothing short of extraordinary. Hernard, in particular, exemplifies professionalism and genuine concern for patient well-being. His attention to detail and personalized care approach have been instrumental in managing my health needs. Despite my hectic schedule, Hernard and the entire team have been incredibly accommodating, going above and beyond to ensure I receive timely and effective care. Their assistance in navigating insurance and costs has been invaluable, alleviating a significant amount of stress and allowing me to focus on my health.
Negative reviews about Pomegranate Health simply do not capture the true essence of their service. It’s important to recognize that healthcare experiences can vary, but the dedication and effort put forth by the Pomegranate Health team are undeniable. They consistently demonstrate a high level of expertise, compassion, and efficiency, which has significantly improved my overall healthcare experience.
I highly recommend Pomegranate Health to anyone seeking reliable, compassionate, and comprehensive healthcare. Their exceptional care team, ensures that you are not just another patient, but a valued individual receiving the best possible care.
Personalized, efficient care for all!
I’ve been with Pomegranate for a few months now and have had a great experience. Good communication, efficient service, and most importantly- good results! Would highly recommend for anyone looking for an all inclusive telehealth service.
Compassion out the window
I will say I’ve been on this journey for a couple of months now to lose weight, and I don’t know I guess part of even with me being overweight it’s been difficult always looking for the next best thing. So I joined Pomegranate because some of the ladies that are on a platform that I am on said that they were fantastic. I have to say in the very beginning yes that was true and the pricing was very compatible with other companies and with what I was looking for. meaning when I needed to talk to someone if I had questions and things like that. The thing I guess I don’t like is I understand that they get a discount for Having different pharmacies that they use but when it comes to a persons body, this is my body. I get to decide what I want to inject in my body and what I don’t. Now with that being said I wanted to switch pharmacies and they tell me you can’t go back to this pharmacy you had, And They offered me the Pharmacy Hollandale not knowing this pharmacy and the take it or leave it attitude the woman that was speaking with me had I was so taken a back, then when I reached back out to them about coming back and picking the pharmacy that I wanted and paying this fee off $150 I believed would be a one time fee! That’s a laugh she started NO that’s on top of the monthly membership fee and the $299 a month fee that it then would be a $150 a month fee. Note the kicker was that they had offered this pharmacy as my pharmacy and now coming back there’s an extra fee. They’re not worth it. That’s just not acceptable. I think that yes I understand people who don’t care what pharmacy their medication comes from, but there are people who do, and I think that needs to be looked at, and not just thrown out as a matter fact the end. I’m more than my credit card and it’s not their body , so I wouldn’t recommend them.
Join Pomegranate is a NIGHTMARE
Join Pomegranate is a NIGHTMARE
Signing up for this service was the biggest mistake I've made in my weight loss journey. I was started off at a medical spa and wanted to go to a virtual provider for the cost savings, but you truly get what you pay for with them. There's a real reason why their price is the lowest. Your first visit when you sign up is with a great provider, but you will never talk to that person again after sign up. After they get your credit card information you will spend your months chasing down "Virtual Medical Assistants" who live in the Philippines and are unprofessional as heck and the doctor who runs it is even worse. This scam is a WHOLE mess.
Happy with my experience
I have been with Pom health for about 2 months. Happy with the service they are providing me with. The fact that zepbound can be hard to find, it's nice to have an alternative for compounding. They have been kind and the service is great.
Saved me!
Love Pomegranate! I called 15 pharmacies to find my meds that were back ordered, and decided to switch to compounds. So glad I did! Super easy, got a next day appointment and my meds were sent to the pharmacy the next day. Saved me so much stress. So happy I made the switch!
I have been using pomegranate health…
I have been using pomegranate health for almost 3 months! I couldn’t be happier with the quality of care I’ve received and efficiency in getting my meds. Thank you pomegranate health!
A fantastic telehealth!
I have been a member for almost 2 months now. I have had nothing but great experiences. My doctors have been knowledgeable and listen to me and my issues. When I needed a PA, I reached out and they had it submitted and approved in the matter of an hour. Would recommend them to anyone!
I was looking for something more…
I was looking for something more comprehensive than the other companies were offering and Pomegranate Health offered everything I was looking for at even more affordable prices than I was paying. Customer service is excellent and they tailor a plan for you that’s personal. I couldn’t recommend them enough!!
Game changer in the health industry!
Joining Pomegranate has been a game changer in the health industry. Being a full time SAHM,this is exactly what I needed to support my healthcare needs. We often forget to put our needs first and with access to their 24/7 contact care team it makes it easy for me to take care of any medical attention. Signing up was a breeze and the team has been very responsive and knowledgeable with any questions that I have.
Love the quick and easy service
Love the quick and easy service. I had my appointment, and got my meds within a week. I like that they do more than just weight loss, I cancelled 2 other subscriptions because pomegranate takes care of everything for me now.
This was the best experience I have had…
This was the best experience I have had with a medical clinic, I really appreciate everyone at Pomegranate health. Highly recommend them
The providers are efficient and…
The providers are efficient and competent. I felt heard and my scripts were filled promptly.
Pomegranate Health is awesome
Pomegranate Health is awesome. They are very responsive and knowledgeable. They have so much to offer and provide you. The process is quick and easy, I would recommend
Pomegranate is so awesome
Pomegranate is so awesome. Everyone works together as a team, very responsive and knowledgeable. I an very pleased with Pomegranate and recommend others to use to.
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