Jola Cloud Solutions Reviews 6

Long standing customer but never changed for ease. Tried to upgrade our phones to be VoIP as the old ones finally gave up (and of course, no support help) and the sales guy laughed at me when I asked him to explain terminology and just kept saying i should email - ultimately he couldn't be bothered to talk to me. Mind made up to move to another company.
Support is always useless and no one can ever be bothered to help you. I'm now a business with no way of customers calling until Friday (phones went off on Monday last week) because Jola can't be bothered to help me and just keep saying it's not their issue. BT said they haven't even tried to do the divert!!!

Worst company I ever dealt with .
Supposed to be reseller packages .
Due to cancelling sims and them still billing for them. I was constantly loosing money.
Also never pay them a deposit as it’s a constant fight to regain it.

Technical incompetence coupled with general uselessness

Excellent service and B2B solution with full transparency of costs through their portal solution, very happy

Billing for items that never agreed on. Very disingenuous company that simply adds some fictitious fees and costs to their bills. I do not recommend.

We have been working with Jola for about 6 months now.

There were a few bumps on the way, however the level of professionalism and the fact that they will go that extra mile, is just fantastic. They are reliable, supportive and extremely knowledgeable. There systems are tested and fully supported.

These guys tick all the boxes and is now our preferred supplier. I cant recommend them more and you be hard press to find any other provider with the same dedication, professionalism and reliability as Jola have.

Thanks Jola!