Jolly Tots Reviews 

657
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and patient, often providing detailed demonstrations and advice without pressure. Many people highlight the excellent customer service, noting quick responses and a stress-free process. Consumers appreciate the wide selection of products available and find the prices to be very competitive, often better than other retailers. Reviewers frequently mention leaving the store feeling confident and reassured after their purchases, especially first-time parents. The overall service, from initial inquiry to quick delivery, is consistently described as fantastic. People also value the ability to see and examine products in detail before buying, contributing to a satisfying and highly recommended shopping experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, welcoming, and... See more

Product

Customers consistently note positive experiences with product, praising the wide range of options,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the amazing and fantastic service... See more

Price

Reviewers consistently express satisfaction with the pricing, highlighting great prices and value for money... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting it as top-notch and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David helped me out with choosing our travel system - the Joie Finiti Bundle. He was such great help. This is my second travel system and I was completely unhappy with my first (from a different com... See more

Rated 5 out of 5 stars

Great customer service and very quick delivery. I was initially hesitant about the site, thinking it was a scam - given the prices were so good for new products - but I drew comfort from the positive... See more

Rated 5 out of 5 stars

Maisie at Jollytots Evesham was fantastic! She demonstrated and clearly explained a variety of models to us, whilst answering all the questions we had. We purchased a travel system at an amazing price... See more

Rated 5 out of 5 stars

Rachel was wonderful, responded quickly was super helpful and my item was delivered in no time in perfect condition. Would deffo reccomend to any new mums or friends and would use again for sure 🩵


Company details

  1. Baby Store

Written by the company

Jolly Tots stock a massive range of products for you and your baby. We offer fast delivery throughout the UK and click and collect from our store in Birmingham. Proudly independent for over 30 years. Why shop anywhere else? Please inbox us if you would like us to try to price match a competitors offer. Follow us on the socials for amazing clearance deals, live demonstrations and fantastic giveaways


Contact info

5.0

Excellent

TrustScore 5 out of 5

657 reviews

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5.0

All reviews

(657)

281 reviews in the last 12 months

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Rated 5 out of 5 stars

Great prices and quick delivery!

Great customer service and very quick delivery. I was initially hesitant about the site, thinking it was a scam - given the prices were so good for new products - but I drew comfort from the positive reviews and the ability to pay by credit card. However, my new pram and bassinet quickly arrived as advertised, still in unopened boxes, and I couldn’t be more pleased!

June 24, 2026
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Rated 5 out of 5 stars

Fantastic experience at Jolly Tots

I had a fantastic experience at Jolly Tots. This is my second time purchasing from the store. Last time I bought travel system for my newborn, a play gym, a baby bath and bassinet. Today I purchased a cot for upto 4 years old. Rachel was very helpful and provided amazing customer service. If you want excellent products that last at affordable prices then look no further!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Racheal was an amazing help today when…

Racheal was an amazing help today when I went to collect my pushchair, she gave me all her time and showed my a demonstration on how all the different functions of my new pushchair work. Nothing was to much to ask her
Really high standards of customer service. Thank you I will be returning and have also pusrchased my next to me crib from here also. Many thanks

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

David at jolly tots was an amazing help…

David at jolly tots was an amazing help he helped us get our dream stroller with affordable prices and showed us the matching iteams we love it so much and he went thru every detail possible and took his time we brought the bmw with matching bag thank u for all ur help

July 12, 2026
Unprompted review
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Rated 5 out of 5 stars

We purchased a pushchair travel system…

We purchased a pushchair travel system today, and the service we received was outstanding. Dave, Louise, and Demy were all incredibly helpful throughout the process. They took the time to answer all of our questions, provided expert advice, and made what can be a very overwhelming decision much easier.

Choosing a travel system involves a lot of options, but their patience, knowledge, and friendly approach gave us the confidence to make the right choice. We’re extremely grateful for their help and would highly recommend visiting the store if you’re looking for excellent customer service and support.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

From the moment we entered into Jolly…

From the moment we entered into Jolly tots shop we were taken back by the amount and range of products they had to offer! No where near us has anywhere near as much!
As 2 newbies to becoming parents we were welcomed by Dave who made us feel comfortable and was very informative about the products (especially prams) they had to offer.
He made the process of buying a pram seamless and was very friendly!! Not only did Dave give us advice he wasn't quick to sell us more products for the sake of it and gave us different opinions for both options available!
We are very pleased with the service that was provided and would definately recommend this place to anyone expecting or who has children!
Looking forward to receiving a call to pick up our pram - which i must say 3 days wait (including a sunday) is pretty good going!
Thank you so much!!!!!

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience today with David…

Had a great experience today with David where we purchased our double donkey buggaboo for an exceptional price and a joie roomie glide.
Was extremely helpful and patient, answered our questions & made us a lot less stressed!
Thanks so much for your help. Great to have an independent baby shop nearby that we can trust and rely on instead of having to buy everything online!

Thanks David

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from David

Amazing service from David, explained everything and demonstrated the products very well.

Very happy with his service and would highly recommend this place. We are first-time parents getting our first pram and he made it very easy for us. Great prices here too!

July 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Marvellous Maisie at Jollytots Evesham

Maisie at Jollytots Evesham was fantastic! She demonstrated and clearly explained a variety of models to us, whilst answering all the questions we had. We purchased a travel system at an amazing price with confidence, than you so much Maisie!

July 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Newborn car seat to fit existing seats

First time visiting today to buy a newborn car seat which would fit with our two other children’s seats. Louise was so helpful, she gave us different recommendations, then come out to our car and showed us how to fit the car seat. Would 100% recommend, such friendly and helpful staff. Thank you

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Jolly Tots Experience

David was so helpful! Also such a nice energy. Came here with my first child and now back for my second. Thanks for always helping out. Appreciate it! Looking forward to using the new pram.

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Dave was amazing to deal with

Dave was amazing to deal with - explained the products well and was kind enough to pop it in the car for us as well. The store overall well presented with a lot of variety

July 5, 2026
Unprompted review

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