In April 2024 I made an order costing 33€uro, I never received it and I did not get any response to my messages.
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Other than my soda-can Seal & Sip Tops taking a tad longer to come than expected, probably my own impatience, they came, they are exactly what I hoped! (I’d had them years ago but hadn’t seen them a... See more
After reading the 1st few reviews I have decided against purchasing from this company, despite the 24/7helpline being pretty helpful. They have completley changed my mind. The thought of non deliver... See more
Company replied
Scam!!!! Customer service is non reachable through phone. Email response is automated generated. Kept getting the same response. Never received my order. Fake order #. Spent 40.00 on a device. Never... See more
Company replied
Company details
Information provided by various external sources
You’ve just found the greatest online store for most of your needs. Browse our website and stay tuned to our social media for great discount opportunities. Send all inquiries to support@joopzy.com or contact us via live chat on our website. We'll try to resolve any issues as soon as possible.
Contact info
United States
- support@joopzy.com
- joopzy.com
People also looked at
China junk
Order took a while but it’s from China. What do you want.. product not working right. Reached out and they said send a video. I did and never heard back. Spend a bit more for similar and don’t waste your time 😐
Scam!Scam!Scam!Scam!I did not receive…
Scam!Scam!Scam!Scam!I did not receive my items! I sent many emails and wanted to communicate with them to see if my package was actually in transit, but there was no response!
Do not use this company
No stars! I ordered a small item over 5 weeks ago thinking I would have it for Christmas. Still no delivery
Terrible company to order from
I order an item on Dec 6th for a Christmas present. As of Dec 23rd, I still have not received the item even though it said delivery in 7 to 10 business days. I sent an email asking for the tracking number and I never received it. I asked for the tracking number again and I still have not received a reply. I would never recommend this company to anyone and I will never order from them again.
If I can give this company a zero I…
If I can give this company a zero I would!!! The cars I received was defective and the boxes was wet... They didn't look like what they advertised at all. They are not worth the money I paid!! For anyone that is thinking about ordering from them please do you research first!!
Mrs. Garder
This company will steal your money
This company will steal your money. I ordered a pair of glasses on 11/27 and to date have still not received it. I paid for shipment tracking and insurance. Joopzy sent me an alert that the "order had been completed," and yet the tracking number they provided showed that the package had never been sent. When I spoke with customer service, they kept insisting that "This order is marked as complete," yet have not provided any documentation. It's my belief that someone simply marked this order as "sent" and never followed through. Joopzy customer service is not doing their due diligence to investigate and has effectively stolen my money by ignoring my requests for a replacement shipment and/or refund. Please let this review serve as a warning to U.S. customers that this is a company will rip you off.
SCAMMERS. DO not trust them.
WORST COMPANY!
WORST COMPANY!! Do not trust
Ordered items for 28usd , never arrived, was sent fake tracking number.
I sent email and no reply.
I noticed Joopzy was railroading…
I noticed Joopzy was railroading comments on other sellers posts with alot of fake profiles. 100% Scam company.
HORRIBLE
Honestly, if I could give this company a negative star rating, I would. I fully believe this company is nothing more than a scam to take your money. DO NOT give them a penny. The customer service Live Chat platform is a joke. There is no way to actually reach someone to resolve an issue. Just RUN far and fast from Joopzy.
They changed the address. Not responding
I made a purchase and in the order they omitted the number of the delivery street.
I am constantly trying to contact they and I have no answer.
I feel like them scammed me.
Order ID 242257
This is a terrible place to buy…
This is a terrible place to buy anything from. I did but you don’t have to. Virtually everything they sell is is available at other places but at least without various dissapointments that come with this thing, whatever it is. STAY AWAY.
Sad Spammer Store
Sad. Bad quality of items. Spams other accounts who tries to advertise, and they don't even have that product... close this store please
Very Fast and Best Quality.
0 STARS BASICALLY STOLE MY MONEY
I ordered headphones on October 11 and the order is still being processed. It hasn't even shipped. I got an email saying that my order was being processed and then another from paypal that my card was charged but i still haven't gotten the headphones or a confirmation email saying that they are in the processed of being shipped. They basically took my money and just never replied or shipped my order.
EXTREMELY DISAPPOINTED WOULD NOT RECOMMEND!
Bought an iPhone case for my daughters…
Bought an iPhone case for my daughters 15th bday a month in advance to avoid any issues. Still haven’t received it and her bday has come and gone. They said it was delivered. It has not been. Basically they stole 15 dollars from me. And they refuse to work with me at all. Continue to make excuses.
I ordered some veneer teeth they were…
I ordered some veneer teeth they were plastic I could have bought it at the dollar store for Halloween. I was very disappointed what a waste of money I got ripped off. As soon as I saw them I threw them in the trash can. I can't believe this company is online selling bogus products please don't order any veneer teeth they will rip you off for plastic.
0 stars
I've been trying to get this queen music box for over a montj... I cant stand this process. I got it as a gift and now they dont get a b day present so thanks joopzy

Reply from Joopzy
Bought some LED hoop lights
Bought some LED hoop lights, which looked great in the photos and video showing how they worked, and what arrived was nothing like that. About $5 worth of LEDs for $30. Some special offer that was. I had a feeling it was going to be a waste of money just looking at the site, and I should have trusted my instinct.
Do not buy anything from Joopzy. It's an Internet Pound Shop.

Reply from Joopzy
If I could give ZERO stars
If I could give ZERO stars, I would!!!
Ordered Silicone stand-up "zip" bags. They are useless. They don't stay zipped! As soon as I zip it up, it immediately unzips itself. I contacted customer service regarding the issue and they told me to send a video of the problem, which I promptly did. I then waited for their response, hoping they would offer to exchange just in case I got a bad batch. They did not stand behind their product and told me I was outside of the window to return and would not get a refund.
I went through Paypal, which is how I paid for the items, and went through Paypal's resolution process. At that time Joopzy said I could get a refund if I sent the item back but that shipping would be my responsibility. These scammers are in Georgia, as in the Soviet Union Georgia, and sending it back to them would cost me just as much as my refund.
Long story short; I got scammed and got stuck with garbage from these shady people who do not stand behind their products!
Lesson learned. Karma sucks. Have the day you deserve, Joopzy!
I was really happy and more hop full…
I was really happy and more hop full for future communication.

Reply from Joopzy
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