JouwVeilingen BV Reviews 1,416

TrustScore 3.5 out of 5

3.7

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Company details

  1. Online Auction Service

Information provided by various external sources

Dagelijks veilen wij honderden consumenten producten en verkopen wij in onze Flashsales o.a voor iBOOD de restvoorraden uit hun magazijnen. Bekijk onze reviews eens voor meer informatie over ons bedrijf.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unacceptable Customer Experience

Over a month ago, I spent €1000 on two computers that turned out to be defective: one had a locked Windows system from the previous owner that I couldn’t remove, and the other had no operating system installed and wouldn’t allow me to install one. When I contacted the vendor for help, they promised to send return labels, but after multiple emails, I received no response or labels. Only after I left a public review did they finally send the labels and agree to refund my money. I returned the computers the very next day and followed up via WhatsApp once I saw they had arrived. Now, they are ignoring my whatssap messages and haven’t even confirmed reception of the returned items. This has been a horrible customer experience.

February 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Its a fraud website

Its a fraud website. Don't buy anything from this. I bought 1 item and paid for it but never received the item. No way to reach the comany. Contact number in website doesn't work. When u send an email about your order, no response received.

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

Unfaithful deal - Mystery box

To be frank, I am extremely disappointed and dissatisfied, and I feel that my trust in your website has been betrayed.
1. The retail price of the items received is at most 27 euros, which is far below what was advertised on your website (Minimale winkelwaarde €225 van Deal4Real)!
2. Two of the items delivered were defective.
3. When I received the email to rate the product, the score was already forced to be set on "10" and I couldn't change it

November 12, 2023
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Rated 5 out of 5 stars

Great site!

I previously purchased an item and it arrived quickly, well packaged, and just as described. Happy to continue doing business.

April 12, 2021
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Rated 1 out of 5 stars

Shady and deceiving, customer service unresponsive

I bought a robot vaccuum cleaner for €297,50. I was asked to make an appointment for pick up, but they didn't answer the call. After I send an e-mail to make an appointment, I got a reply saying that the vaccuum cleaner was not available due to wrongful stock information. I checked the offer again and it was indeed sold out now. However, it shows a price of €255. I tried to call again for clarification, but the phone seemed to be turned off now. The product has never been sold for €255, and was not even available for €297.50 when I ordered it, this is deceiving as it looks like they want people to think they ever sold it for €255.

They claim to have a customer service rated with a 9.5, I wonder how that is possible if they switch off their phones.

April 3, 2020
Unprompted review
Rated 3 out of 5 stars

Site slow to update and long process to check our bid.

Although your site is good but going through all the pages is too much. Especially for the lots I'm already bidding. I need to go into them to know if someone has already overbid. There's no review page to show me I'm overbid by someone else. It's tedious to go through 46 bids one by one to confirm that.

I'm becoming a regular here but you're not making it easy for people like me also for language.

Thanks.
Jen

March 4, 2018
Unprompted review
JouwVeilingen BV logo

Reply from JouwVeilingen BV

Hi jen, tnkz for your review. You can simply monitor your biddings by clicking on the "favorites" icon (the heart shaped icon in the header of the page). Here you can find all the items you are bidding on. Hope this helps ;)

Rated 4 out of 5 stars

Nice and good deals, too bad for "hidden" cost

Nice, clear website and nice deals. Too bad the administration cost is not appearing until after you bid and win. I'm sure it's written somewhere in the "voorwaarden" but I think it would be more fair to show this cost in an unmistakable way before one is pulled into the process.

January 23, 2018
Unprompted review
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