Joyfball Reviews 

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TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, most reviewers were unhappy with their experience overall. People frequently experienced long delivery delays, with packages taking several weeks or even months to arrive while tracking information remained completely outdated. Customers also shared frustrating communication issues, noting that support teams were unresponsive when they tried to locate their missing parcels or request refunds. However, some customers also noted that the jerseys were surprisingly of great quality and offered fantastic value for the price paid. Others mentioned that their purchases eventually arrived safely, pointing out that patience was needed due to very slow international shipping from overseas locations.

What people talk about most

Product

Reviewers mention mixed feedback about product quality and sizing. While some consumers reported receiving... See more

Order

Clients share ambiguous opinions on order experiences, as while some reviewers report smooth transactions and... See more

Quality

Customers consistently note positive experiences with quality, expressing satisfaction with items that feel... See more

Delivery service

Users describe ambiguous interactions with delivery service, noting that packages generally take anywhere... See more

Website

Reviewers highlight negative aspects of the website, noting issues such as broken tracking links, unhelpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 15th of january and only received today, the 6th of february. I’ve ordered from this site before and everything has been fine but this time the sizing is not accurate as well as the s... See more

Rated 3 out of 5 stars

I purchased a Jersey which did not arrive even after a month and half.They said it could have been seized by customs when I e mailed them.However thankfully they refunded my money back.I initially tho... See more

Rated 2 out of 5 stars

Hi, ive been waiting for my jerseys for a month and it still hasnt arrived im worried but i just want a reply, maybe ill change it to 5 stars

Rated 4 out of 5 stars

In summary, it's good value for money. I live in South Africa and I've ordered 15+ jerseys from them over the last 2 years. An order usually takes 30 days to get to SA. The quality hasn't been a probl... See more


Company details

  1. Soccer Store

Written by the company

Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

728 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

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171 reviews in the last 12 months

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Rated 3 out of 5 stars

Decent

Quality great, sizes good, delivery pretty bad. Took 1 month and 3 weeks just to arrive, got me worried that I was scammed. They told me it reached my country (Australia) on sep 21st and ended receiving it on 21st of the next month due to the 'airplane overloaded'

October 21, 2026
Unprompted review
Rated 3 out of 5 stars

Petty pirates

As far as "fakeness" is concerned, the shirts are a remarkable likeness to the real thing in every detail, so in that sense, 5/5.

As for customer service, 0/5, which is to be expected because you are not dealing with an established "company" but with an illusive organization constantly shape shifting to avoid litigation and closure. Hence the not-so-convincing website, the Chinese phone number (real?), and the phony address in Fresno, California!

The quality of the English on their website alone should be a warning sign:

"At joyfball.shop we love every passion and interest on Earth because it is a reference to your UNIQUENESS. And to spread exactly that...is our core vision"! Poetic!

Ordered 2 shirts which arrived after 3 weeks. Quality remarkably high. In between, customer service non existant, so I can imagine if there are any issues with returns and/or refunds, you'll be chasing shadows.

Considering that their cost of production is €3-€5 per shirt, implying a 400% mark up, and not withstanding relentless legal pursuit by clubs, these "fly by night" entities will be with us for a long time to come.

Buy without many expectation as it will be a hit or miss affair, as you can tell from the highly skewed reviews.

October 2, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered football 3 shirts.

I ordered football 3 shirts.
The Size, XL is not even fiting me (I am L or XL max).
Also, the quality is not what they present in the website.
Very disappointing.
Money wasted

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

No issue at all with my order

No issue at all with my order. Ordered 3 kits and the quality is perfect. Only downside is the delivery takes about 2 weeks. Will defo order from here again.

September 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Their communication

Their communication, transparency, and shipping management are absolutely terrible. My package that I ordered two months ago has been stuck in the same facility for over a month now, and they refuse to respond to my emails. Don’t buy from this website. It is a scam.

September 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not recommend

I didn't receive all of the tops I ordered and have been contacting them for months about this and they still have yet to resolve the issue

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered after a recommendation from a…

I ordered after a recommendation from a friend. Purchased two kits for my grandkids. Really happy with the price and quality. Friend told me order will take 3 weeks so I wasn’t worried. Received my order in 15 days. Ordered two more kits. You just have to be patient and compare the sizing with Thai sizes.

August 25, 2026
Unprompted review
Rated 4 out of 5 stars

I ordered 2 jerseys from joyfball on…

I ordered 2 jerseys from joyfball on July 5th, the transaction looks sketchy at first but the website is real. The only con is that it took almost 2 months to arrive and the communication is kind of bad, the jerseys arrived on August 24th and the quality was incredible. For a rep jersey these are amazing and you can’t tell the difference between a real and joyfball. I was scared at first but this website is real but it just takes a while.

August 24, 2026
Unprompted review
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Rated 2 out of 5 stars

Failed to proceed with the transaction

I tried buying from this site with my friends and proceeded to make the transaction with my credit card but my bank kept declining it because of malicious intent. I tried over and over again but the same. The address was in a small town in China. Be careful guys

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Bad shipping

Ordered 2 jereseys on the 06-30 and IT STILL HASNT CAME this website is so bad and doesnt have accurate shipping time

August 17, 2026
Unprompted review
Rated 4 out of 5 stars

Amazing just fix shipping

Everything was perfect, Amazing quality, good fit, right players, only bad thing i have to say is how long it took to ship, and that was bc of the World Cup, and you can’t rlly track it, other than that these are amazing

August 17, 2026
Unprompted review

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