Joyfball Reviews 694

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the quality of the products, finding them to be good, especially considering the affordable prices. Customers often highlight that the items look authentic and are a great option for those on a budget, with some noting the durability of the products over time. However, some people were dissatisfied with the ordering and delivery process, citing long shipping times and issues with tracking. A few other people also felt that the sizing was inaccurate, leading to items not fitting as expected. There were also occasional reports of incorrect orders being received or issues with customer service responsiveness.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. Many reviewers praise the good quality of the... See more

Quality

Customers generally express satisfaction with the quality of products, especially considering the price... See more

Order

Reviewers have mixed feedback regarding their orders. Many customers report significant delays, with some... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers report long shipping times, with some waiting... See more

Price

People report positive experiences with price, often highlighting that the quality of items like jerseys and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

At first they told me that my order did not go trough even tho I showed them receipts of my order and my order number I am convinced they have scammed me. The most confusing part is that my order says... See more

Company replied

Rated 3 out of 5 stars

I really hope someone sees this but i put three stars because i got it from joyfball.cc and i dont know if its the same thing or not but it just says awaiting shipment and on whatsapp no one is answer... See more

Rated 3 out of 5 stars

I ordered on the 15th of january and only received today, the 6th of february. I’ve ordered from this site before and everything has been fine but this time the sizing is not accurate as well as the s... See more

Rated 3 out of 5 stars

I have ordered 2 kits from joyfball.com, however i have received emails confirming that my order was shipped around 1 week ago, however it still says it is in transit. I will follow with a further res... See more


Company details

  1. Soccer Store

Written by the company

Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!


Contact info

3.2

Average

TrustScore 3 out of 5

694 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Perfect Fit

The sizing was accurate, and it fits just like my other jerseys. Very impressed!

July 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Custom Item w/ Instruction

I followed Joyfball’s instructions to order a custom jersey with a player’s name and number, and paid extra for it—but received a non-custom one instead. Very disappointed by the lack of attention to detail, poor order fulfillment, and the fact that my email to resolve the issue was ignored.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic looking football shirts

Fantastic looking football shirts, really good quality too. It said 15 days delivery to the UK but it took 24 days & the tracking system wasn't the best but they were definitely worth the wait. Their customer service also replied to my email queries. I will definitely order from them again.

July 13, 2025
Unprompted review
Rated 1 out of 5 stars

Total joke of a store.

Total joke of a store.
First of all – they don’t inform you upfront that the payment is cross-border, so they end up charging more money than shown at checkout.
Second – they’re extremely slow with shipping. My package has been stuck for days with a “delayed at customs terminal” status and no updates whatsoever.
Third – customer support is a joke. They completely ignore emails and even WhatsApp messages – they don’t even bother to read them.

I’ve been waiting endlessly, with no help, no communication, and no compensation.
If you enjoy being ripped off, ghosted by support, and waiting forever – this is the perfect store for you.

Absolutely not recommended.

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Jerseys never showed up

Jerseys never showed up and had to message them multiple times yet still no answer about where they are and can I get a refund - beware waste of money

June 29, 2025
Unprompted review
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Rated 4 out of 5 stars

worth the wait , order a size up depend what style you look for

I ordered and it took a solid 3 weeks to a month to arrive, and I believe it was worth the wait since I did order like 8 jerseys altogether, and my only problem was sizing, I'm a large, I'm around 5,7, and I typically wear large as a baggy fit hoping it was the same for jerseys which some were and some fit like medium but overall loved what i got

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

I would buy from them in ur position

For this cheap, ofc u get chinese kits, but u can trust them. I ordered 4 kits from them, they arrived a bit late, but still arrived. I also communicated with someone from the customer service, I have nothing wrong to say. 1 thing isbt the best, that one of the kits are a bit damaged after washing, but thats what u get for this price, fair enough.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Stitching is Solid

No loose threads or uneven seams. The badge is stitched well, not just glued on like some cheap replicas

July 27, 2025
Unprompted review
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Rated 4 out of 5 stars

I was sceptical when I saw the low…

I was sceptical when I saw the low prices but I have used Joyfball multiple times since and have received all of my purchases within 2 weeks of ordering. The shirts are obviously not real but for how much they are you can’t go wrong. Only 4 however as I do get emails saying it’s best not to wash them which I find amusing.

November 2, 2024
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Rated 3 out of 5 stars

I really hope someone sees this but i…

I really hope someone sees this but i put three stars because i got it from joyfball.cc and i dont know if its the same thing or not but it just says awaiting shipment and on whatsapp no one is answering me back and i wanna know how long it takes to ship to pheonix arizona

July 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Worth Every Penny

For the price, this is an incredible deal. Feels premium, fits well, and looks authentic. Will buy again!

June 3, 2025
Unprompted review

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