Joyfball Reviews 694

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the quality of the products, finding them to be good, especially considering the affordable prices. Customers often highlight that the items look authentic and are a great option for those on a budget, with some noting the durability of the products over time. However, some people were dissatisfied with the ordering and delivery process, citing long shipping times and issues with tracking. A few other people also felt that the sizing was inaccurate, leading to items not fitting as expected. There were also occasional reports of incorrect orders being received or issues with customer service responsiveness.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. Many reviewers praise the good quality of the... See more

Quality

Customers generally express satisfaction with the quality of products, especially considering the price... See more

Order

Reviewers have mixed feedback regarding their orders. Many customers report significant delays, with some... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers report long shipping times, with some waiting... See more

Price

People report positive experiences with price, often highlighting that the quality of items like jerseys and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

At first they told me that my order did not go trough even tho I showed them receipts of my order and my order number I am convinced they have scammed me. The most confusing part is that my order says... See more

Company replied

Rated 3 out of 5 stars

I really hope someone sees this but i put three stars because i got it from joyfball.cc and i dont know if its the same thing or not but it just says awaiting shipment and on whatsapp no one is answer... See more

Rated 3 out of 5 stars

I ordered on the 15th of january and only received today, the 6th of february. I’ve ordered from this site before and everything has been fine but this time the sizing is not accurate as well as the s... See more

Rated 3 out of 5 stars

I have ordered 2 kits from joyfball.com, however i have received emails confirming that my order was shipped around 1 week ago, however it still says it is in transit. I will follow with a further res... See more


Company details

  1. Soccer Store

Written by the company

Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!


Contact info

3.2

Average

TrustScore 3 out of 5

694 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

It has been almost 2 months since I…

It has been almost 2 months since I ordered from This website and I still haven't received my order, I have contacted them 3 weeks ago and they responded with that it is being shipping. 3 weeks later, still nothing. This is probably a scam.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Crap stuff/company/shop/warehouse/CHINA

I'd already bought my partner and original man united top but it was to big. So thought id try this company/shop/warehouse. N order one size down. Waited nearly 2 weeks for the item. Once recieved my partner tried it on and it was more like a large. So I emailed them several time. The last one came through this morning saying my fault I ordered wrong size. So very rude on email.nothing as in "I'm so sorry how can we help" attitude. I can send it back as they have given me address and a wattsapp number but it won't connect on my phone but itl cost me to send bk to China. I wish 8d read the reviews before buying. This site should be taken down as to many people have lost money over their products!

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM JOYFBALL ITS A SCAM

Please do not buy from this website I ordered 5 shirts as birthday gift and it took 2 months and it got sent to the wrong location I tried to contact customer service but I got completely ignored and lost all my money as well the company forgetting about my order, I had to email them to remind them of why it was taking so long and it turn out they didn’t see my order

September 29, 2025
Unprompted review
Rated 3 out of 5 stars

I have ordered 2 kits from…

I have ordered 2 kits from joyfball.com, however i have received emails confirming that my order was shipped around 1 week ago, however it still says it is in transit. I will follow with a further response to let you know what happened.

October 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible Experience with their customer…

Terrible Experience with their customer service. Please beware of this company. I ordered two XL jersy from their website. The order arrived on time but the sizing was terrible. I usually wear XL in jersey I order from adidas or Nike. But the jersey I ordered from these fits like medium even though it says XL on their website. Try to contact their customer service to see if they exchange for me, the representative was very rude from the tone of his email to me. Also to ship the item back to China would cost me almost the same amount I paid for it. Both jersey are now wasted as I will have to donate them. I took a gamble with this scam website but it did not pay off! Lesson learned, I will order from reputable official licence brands such as adidas, Nike, puma etc.

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy. Never received items or a refund

I ordered two custom manchester united jersey, one for my newly born daughter that had her name and year of birth on it. After waiting a month, I received the package but instead I received a bunch of stickers. The delivery was definitely from them as it had the matching tracking number. I emailed and tried to explain there was an error but they just said I was a scammer and refused to resolve the issue, despite me sending over 10 images to prove. I believe this company is a scam and do not recommend anyone to risk it like I did.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

I have just ordered 4 shirts from a…

I have just ordered 4 shirts from a website that is named joyfball.info. Then i find out that the original website is really joyfball.com. Now I am concerned i got scammed since i never received any confirmation email for the order. ALSO the contact information for WhatsApp on both websites which are identical both do not exist.

September 15, 2025
Unprompted review
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Rated 4 out of 5 stars

It was really good quality

It was really good quality and looked authentic to the original jersey. I was unsure of the quality at first but after buying i can trult recommend this product to everyone, althoug you should keep in mind that the size information is not true. Buy the size that you always wear insted of going after their list.

September 6, 2025
Unprompted review
Rated 4 out of 5 stars

Size!

Good quality and arrived in time but the sizes were completely of. Would reccomend to buy a size or two smaller then normal

September 6, 2025
Unprompted review
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Rated 3 out of 5 stars

....

I ordered 2 jerseys 27 days ago and they still didn't arrive i Hope this isn't a scam

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

They dont replay

Hi, I ordered from you and everything arrived but the number is too small. Would you please send me my complete order straight away, but the number is too small. Greetings, and I will send you the small one back. It is still completely new.and you dont answer my mails

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Never got my jerseys..

Hello , i bought from joyfball 1 months and 1 weeks ago , by this time i never received any information of my jerseys or any thing of it , when i contact support they always respond at 7 am in my country and dissapear.

Even tho i think its not a scam i never received mine and i want a refund or a coupons to buy 2 other one

July 10, 2025
Unprompted review
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Rated 2 out of 5 stars

Not great

The two shirts ended up coming, but the stitching on one of them doesn’t look anything close to the images shown on the website. The shirts are not too bad in quality, especially for the price, but it breaks down quickly. The shipping also took over a month and the customer service was very confusing to follow. I probably won’t buy from here again.

June 24, 2025
Unprompted review
Rated 4 out of 5 stars

Shirt arrived today

Hi. So I ordered new everton shirt on July 25th. It came today. 3 and half weeks. Tracking was good they kept you updated.
Shirt quality and size Is very good. Bought XL which it is.
Only problem is the club badge and castore badge are wonky. Not straight. But for the price I am pleased and would order again 👍

August 22, 2025
Unprompted review

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