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3.0
2 reviews
No history of asking for reviews
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The company does not follow its own return policy.
On the site they say they accept returns within 30 days for an unopened box. To my first email they said they don’t like my return reason and I would only get 80% of my purchase price back. I agreed but no one responded. I have emailed them multiple times for a return label since then. And received none. Still.
I ordered a Swiss ladder (exercise equipment) from them. When it arrived, some of the pieces didn't match up correctly. They're probably installable, but it won't look right and will always have a place that objects can get caught on. I contacted the company and they promised replacement parts saying it would take about 2-4 weeks for them to arrive, but after 4 months those have not arrived, and the company is no longer replying to my emails.
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