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2.8

Average

TrustScore 3 out of 5

3 reviews

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2.8

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(3)

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Rated 1 out of 5 stars

Hard Disk came broken and got Zero customer support

My dad got me a refurbished computer from them 6 months ago. After one month of use, the hard disk starter to suddenly fail. I emailed them multiple times asking for advice and never, not even once they answered my emails. Not only that, but literally, after the guarantee expired, the hard disk totalle stopped working. I tried to contact them again with no luck. Now I have to buy a new hard disk, but a new windows license as well because they literally don't send you anything with you computer. They ask you to email them if you need the license, with the serial that is supposed to be on the back on the computer WHICH GETS ERASED AFTER A FEW MONTHS. I truly don't recommend this people at all.

August 24, 2020
Unprompted review
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Rated 1 out of 5 stars

Can't get any support from these people.

I recently bought a refurbished HP computer from these people, and it almost immediately started acting up. I have called COUNTLESS times, always get a recording saying I am between 10 and 17 in line, have held for over an hour and a half, got down to #6, and finally had to do go do other things! I have left 4 msgs amd sent 5 e-mails with NO RESPONSE!!!!
Do not, I repeat DO NOT buy anything from this company because if anything goes wrong, you will be on your own!
And i have a warranty, for whatever good that does.

April 29, 2014
Unprompted review

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