Joytutus Reviews 144

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Received a broken Chase Bar, customer service was useless and spoke poor English. I suggest using another company for any product you’re looking to buy. No one of authority will get on the phone wit... See more

Company replied

Rated 5 out of 5 stars

Bought a portable freezer/refrigerator for my semi-truck a couple years ago. Basically, use it every day. The locking handle broke and a replacement part was shipped out quickly. Love how quiet it run... See more

Rated 4 out of 5 stars

I have haven't taken the cooler out on a trip yet but so far it has worked as expected. Works well with a Jackery Explorer 500. Beware when buying this cooler when using a VISA card you will be charg... See more

Company replied

Rated 5 out of 5 stars

The cup and phone holder is perfectly suited for multiple uses. We're using one for a wheelchair and one for a rollator. They are the envy of people in my wife's circle of friends. The order was pr... See more

Company details

Written by the company

Power Window Switch Replacement and Sensor for sale at JOYTUTUS, Best Brands Online Shopping. Choose Advance Auto Parts for Power Window Switch, free shipping


Contact info

3.9

Great

TrustScore 4 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Poor communication and product availability

The product I ordered showed that it was available on the Joytutus website but when I did not receive it I was told it is out of stock so I could replace it with a different product. I looked on the website to see what was available and the same product was still showing available. I then chose to get a refund as there was very few items available and none would work for me. I did not get a full refund because Joytutus sent me a bag for the item I needed which is useless to me. So I was charged for a partial order on something that I cannot use. Communication was very poor as I had to track down why I was not receiving my order that showed available on the website but was not available according to the email I received after inquiring about it.

July 21, 2023
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Reply from Joytutus

Hello, we are very sorry for the inconvenience caused to you due to the out-of-stock problem. In the future, we will feedback to relevant departments to improve timely inventory information to avoid inconvenience to customers. As for the refrigerator bag you received, we will try to further communicate with you to solve this problem. Thanks in advance!

Rated 5 out of 5 stars

Well built product

This is a well made product that is durable and easy to use. Drain holes are a nice added feature.

March 14, 2023
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Reply from Joytutus

Dear Todd, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality service. We take every single customer seriously. We are glad that you had a good shopping experience. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Fantastic service and outstanding…

Fantastic service and outstanding customer service

September 9, 2022
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Reply from Joytutus

Dear Miguel, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had a good shopping experience. Looking forward to seeing you again soon!

Rated 4 out of 5 stars

I have haven't take the cooler out on a…

I have haven't taken the cooler out on a trip yet but so far it has worked as expected. Works well with a Jackery Explorer 500. Beware when buying this cooler when using a VISA card you will be charge $6.49 for a ISA fee. Google explanation: International service assessment (ISA) fee is a processing fee charged by Visa to merchants whenever a customer chooses to use a credit or debit card issued by a bank outside of the United States.

August 18, 2022
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Reply from Joytutus

Dear Doug, thank you for the 4-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had a good shopping experience. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Customer Service

Help resolve my issue and very happy.

August 8, 2022
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Reply from Joytutus

Dear Terry, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality service. We take every single customer seriously. We are glad that you had a good shopping experience. Looking forward to seeing you again soon!

Rated 5 out of 5 stars
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Reply from Joytutus

Dear Hector, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had a good shopping experience. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Great experience

July 20, 2022
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Reply from Joytutus

Dear Jody, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had a good shopping experience. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Best camping/car fridge

This is the second fridge freezer I have bought from Joytutus. Both work great! I bought a larger 42 size second one for my rv. It ship very fast! Love their products and customer service.

July 20, 2022
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Reply from Joytutus

Dear CeCe, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had a good shopping experience. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

I love this!!

I love this!!! It works great in my car with my coffee travel mug, my wife’s and my phone. Great addition to my car!

July 14, 2022
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Reply from Joytutus

Dear Frank, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had a good shopping experience. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Received 26 qt refrigerator 4 days…

Received 26 qt refrigerator 4 days after ordering -
incredible...
Well Done Joytutus
MPaul
Grand Rapids Mi

June 23, 2022
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Reply from Joytutus

Dear Paul, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had a good shopping experience. Looking forward to seeing you again soon!

Rated 1 out of 5 stars

Scam company

The item ordered did not work for the application needed. I sent the item back via UPS and it was received by Joytutus. According to them a Refund was issued However the Refund has NOT been applied to the credit card used. Joytutus does not offer a phone number and they will NOT call you in order to get the issue resolved. They merely send this screen shot of a Bogus refund. We will definitely not order from this company again. We are moving towards legal steps in order to receive our money back.

June 13, 2022
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Reply from Joytutus

Dear Susanne, thanks for your kind feedback. Sorry for the inconvenience. We found our agent processed your refund on May 5 and it shoud have been received. The Shopify system shows your refund was successfully processed but when we checked the worldpay system, we found the process hadn't been operated, so we think it is the bug of the worldpay. We processed your refund again in the worldpay system and your refund should be received this time in a week. Please check it later. Hope you understand.

Rated 5 out of 5 stars

Excellent!

Excellent! Other than the DEMAND! for a more wordy review.

April 27, 2022
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Reply from Joytutus

Dear Ian, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard.

Rated 5 out of 5 stars

Rear lights were exactly as expected

Rear lights were exactly as expected. Delivery was only a few weeks. I would purchase from this company again.

April 13, 2022
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Reply from Joytutus

Dear Henrietta, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had a good shopping experience. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

I needed a Third Eye light assembly for…

I needed a Third Eye light assembly for a 2007 Ford F-150. I ordered from Joytutus as they had the most reasonable price. The quality was excellent and it was a perfect fit. It looks better than the original and has bright LED lights in it,
I would recommend Joytutus to anyone wanting great after market products!

February 10, 2022
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Reply from Joytutus

Dear William, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard.

Rated 1 out of 5 stars

This item was not at all what I…

This item was not at all what I ordered. I am now working to get it sent back and my money back. No one is responding I've had to involve my bank. I don't recommend this company at all and I shop online for just about everything. I feel and made a big mistake and using this company. I would appreciate it once you receive this review that someone get me a return authorization so I can send this item back and get my refund. Please don't send that you have sent reply check my spam. I check it everyday. I receive your loads of solicitation so my return authorization should be equally as easy to get to me and it's not here!

February 7, 2022
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Reply from Joytutus

Dear Sherry, sorry for the inconveniece. We did receive your feedback via email before and replied to it asap but without your reponse. Could you please check your email box again? We'd like to help solve the issue asap.

Rated 5 out of 5 stars

My experience was very satisfying

My experience was very satisfying. I had a little bit of an issue with my first order. But it was resolved immediately 100% satisfied.

February 3, 2022
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Reply from Joytutus

Dear Travis, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard.

Rated 5 out of 5 stars

This product is awesome

This product is awesome. Way better than What ford put in my F250 from the factory.

February 3, 2022
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Reply from Joytutus

Dear Robert, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard.

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