Joytutus Reviews 144

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Received a broken Chase Bar, customer service was useless and spoke poor English. I suggest using another company for any product you’re looking to buy. No one of authority will get on the phone wit... See more

Company replied

Rated 5 out of 5 stars

Bought a portable freezer/refrigerator for my semi-truck a couple years ago. Basically, use it every day. The locking handle broke and a replacement part was shipped out quickly. Love how quiet it run... See more

Rated 4 out of 5 stars

I have haven't taken the cooler out on a trip yet but so far it has worked as expected. Works well with a Jackery Explorer 500. Beware when buying this cooler when using a VISA card you will be charg... See more

Company replied

Rated 5 out of 5 stars

The cup and phone holder is perfectly suited for multiple uses. We're using one for a wheelchair and one for a rollator. They are the envy of people in my wife's circle of friends. The order was pr... See more

Company details

Written by the company

Power Window Switch Replacement and Sensor for sale at JOYTUTUS, Best Brands Online Shopping. Choose Advance Auto Parts for Power Window Switch, free shipping


Contact info

3.9

Great

TrustScore 4 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Product as described

February 1, 2022
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Reply from Joytutus

Dear Vanessa, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had a good shopping experience. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Great quality

It came! I am so excited! Great quality, my friend is going to love it!

February 1, 2022
Unprompted review
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Reply from Joytutus

Dear Whitney, thanks for your review. The order confirmation has been sent to your email address whittles10@hotmail.com when your order was placed, but may be stuck in your spam folder. Since we spent Chinese New Year holidays before, your order was shipped until February 8th. Now the shipping confirmation has been sent and your order is on the way. We will send the latest order status via email so please note our email later.

Rated 5 out of 5 stars

Just received this phone holder

Just received this phone holder. Looks like a well made product. A little cumbersome but it holds my phone and a coffee very well. Very happy with this product.

January 25, 2022
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Reply from Joytutus

Dear Mark, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard.

Rated 4 out of 5 stars

Slow to receive but worth the wait

The product was slow to arrive but very happy with the quality once I received it.

January 24, 2022
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Reply from Joytutus

Dear Mike, sorry for the inconvenience. We find your package has been processed by Canada Post since Jan 7th, but their processing speed is recently very slow, possibly due to the backlog of goods and the impact of COVID-19. We are now pushing the shipping carrier to rush up delivery asap. Appreciate your kind understanding.

Rated 5 out of 5 stars
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Reply from Joytutus

Dear Teresa, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had an good shopping experience. Looking forward to seeing you again soon!

Rated 2 out of 5 stars

I can give 5 stars when I receive my…

I can give 5 stars when I receive my order,but its take almost a month i think

January 19, 2022
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Reply from Joytutus

Dear Jappeth, thanks for letting us know the problem. We find the status of your order has been pending since JAN 4th, and we are now contacting the shipping carrier to investigate the case. This problem may be due to the recent backlog of local mail cargo in Canada, and the lack of staff, so the processing efficiency is very slow. We will give the feedback via email asap.

Rated 5 out of 5 stars

Great quality and design

Great quality and design. Service was also excellent.

January 17, 2022
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Reply from Joytutus

Dear Ricky, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had an good shopping experience. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Get product and great communication

Get product and great communication. Highly recommend them!

January 14, 2022
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Reply from Joytutus

Dear Steven, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard.

Rated 1 out of 5 stars

Customer service email never answered…

Customer service email never answered me so I was never able to return my product.

January 12, 2022
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Reply from Joytutus

Dear Danielle, thanks for your kind feedback. Sorry that the product is unfit for you. We received your request for return before and have replied to your email on December 27th. Our response may be stuck in your junk emails. Please check it again. And we have resent our response again.

Rated 5 out of 5 stars
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Reply from Joytutus

Dear Amy, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard.

Rated 4 out of 5 stars

Good item overall, slightly pricey but it’s ok

I loved it but the button that connects the two ends as soon as you put it together and use it it’s hard to separate the two ends back out to put away inside the bag, it gets stuck. Other than that, I loved it!

January 7, 2022
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Reply from Joytutus

Dear Daniela, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard. Come back and see us soon.

Rated 5 out of 5 stars

I was looking for a cup holder for me…

I was looking for a cup holder for me 32 oz stainless water bottle and this works so great for it! No more putting my water bottle on the passenger seat or in the back where I can't reach it!

January 7, 2022
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Reply from Joytutus

Dear Marie, thank you so much for taking the time to leave this review. Please kindly note that all our products go through strict quality control. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

I had a problem and they looked into it…

I had a problem and they looked into it and I got the product the next day! Thanks for your help.

December 29, 2021
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Reply from Joytutus

Dear DENA, your recognition of our service is greatly appreciated. Sorry that our logistics aging takes a longer time but we are working hard to improve the shipping service. To meet the demands of every customer is the goal of the whole JoyTutus team. Come back and see us soon.

Rated 2 out of 5 stars

No customer service

No customer service, beware. The product itself is very well made but i ordered the bundle and thats not what i received. I am missing the tray and storage container and my emails are going unanswered. Would be 5 stars if i had received all the items but the lack of customer service means your taking your chances with actually getting what you ordered.

December 29, 2021
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Reply from Joytutus

Dear Marla, we found you may choose the wrong product when placing the order and did reply to your each email with our classification before. Sometimes, our response will be stuck in your spam folder, so we hope you check it and find our emails. Thanks a lot.

Rated 5 out of 5 stars

Good and beautiful item and recommended.

Good item and, different from others. I highly recommend.

December 29, 2021
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Reply from Joytutus

Dear Roger, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had an good shopping experience. Looking forward to seeing you again soon!

Rated 4 out of 5 stars

Mail slow, product good

The mail was a little slow, but the product was exactly what I needed it to be.
Thank you

December 28, 2021
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Reply from Joytutus

Dear Sheila, thanks so much for your great review. We are thrilled that you found good products at JoyTutus. Meeting or exceeding our customers’ expectations is our ultimate goal. Your order is shipped from the overseas warehouse and affected by the hot sales season, so the delivery takes a longer time. But we are improving the shipping service asap. Come back and see us soon.

Rated 5 out of 5 stars

Great product

December 23, 2021
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Reply from Joytutus

Dear Chris, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard.

Rated 1 out of 5 stars
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Reply from Joytutus

Dear Robert, we are glad to get your kind review. Sorry that you are not satisfied with our product and we have sent the email to collect your feedback. Hope you can reply to our email and we want to solve the issue asap.

Rated 5 out of 5 stars
Joytutus logo

Reply from Joytutus

Dear Homayoun, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard. Come back and see us soon.

Rated 5 out of 5 stars

Nicely built product

Nicely built product, well packaged and can't wait to tryout it out.

December 6, 2021
Joytutus logo

Reply from Joytutus

Dear Curtis, thank you for the 5-star review. JoyTutus aims to provide customers with high-quality products. We take every single customer seriously. We are glad that you had an good shopping experience. Looking forward to seeing you again soon!

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