1. My order took over a month to arrive. 2. Order arrived with wrong items which I was so disappointed and didn’t even bother to contact jpcases again until this survey popped up in m... See more
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See what reviewers are saying
These guys offered the most amazing customer service I have seen in years. I made a mistake on my shipping address, and instead of just sending they reached out and confirmed my details. The item was... See more
Fast and delivered earlier than expected. Good selection and stock available. Got to speak to a young fella who told me what I needed to know and followed it up as promised.
Great quality, better prices than the competition, and excellent customer service! This is the second time I've bought from JP Cases and there's a good chance I'll be back again :)
Company details
Written by the company
Australian family - owned and operated. We stock full range of Pelican Cases, Coolers, Lighting, Accessories. Low Prices, Fast Delivery.
Contact info
Factory 18, 21 Barry Street, 3153, Bayswater, Australia
- 1300 289 997
- sales@jpcases.com.au
- jpcases.com.au
4.2
Great
67 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, with notifications around delivery/ordering delays making it easy to keep my team informed
August 13, 2023
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The case was delivered to me the…
The case was delivered to me the following morning, which exceeded my expectations!
August 7, 2023
Fast delivery and great service!
July 20, 2023
Easy ordering & pickup at their office
July 12, 2023
I have not received products ordered
July 4, 2023
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The case hasn't arrived and the…
The case hasn't arrived and the tracking number didn't work
June 29, 2023
Reply from JP Cases
Hi Stuart, your order was received on 30th June and processed and booked in with our courier later that same day, and then picked up by our courier the next business day. We hope that the contact from Angus from our customer service department dealt with any concerns you may have had and we are delighted to see that your order was delivered to you later in the day that you left this review.
Please let us know what you think of the Pelican case when you have had chance to assess it.
Had a great air travel cases and the…
Had a great air travel cases and the deliver arrived on time
June 20, 2023
Great communication
June 29, 2023
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Very informative
The product was on back order and their staff are ready to give their best advice and logical estimation on when the product will arrive.
June 6, 2023
Quick service
June 4, 2023
The case arrived on time
The case arrived on time, and I love the design of it!
It’s the first product I have purchased from you, and it certainly won’t be the last!
May 14, 2023
On time great product
May 10, 2023
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Ten outa Ten
Service was fast and item arrived damage free and as described. I’ll use JP cases again for sure.
April 10, 2023
easy to do business with
easy to do business with, fast and effieiecnt.
phone stall lovely and helpful.
April 17, 2023
Great product!
March 20, 2023
Great source for Pelican
Honestly, in order
Communication was great
Product was exactly as described
Time getting to me was good
March 5, 2023
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Delay in delivery was not advised until…
Delay in delivery was not advised until an email was sent asking delivery status.
February 7, 2023
Good communication and service
Good communication that stock was not available for a few day. Delivered as promised and with a nice free gift!
February 8, 2023
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