Stuart from JPen Medical came to calibrate our team's blood pressure monitors at our off-side meeting in East Midlands on 17th September 2025. He was friendly and efficient, and afterwards, he ensure... See more
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JPen Medical is the market leader in on-site testing and calibration of all medical and healthcare equipment. With nationwide coverage, testing more than 90,000 healthcare medical devices each year, we offer medical equipment services that meet Best Practice Guidelines and CQC Requirements. Our aim is to achieve best practice standards along with maintaining the highest level of customer care. We believe in putting our customers first, and think that it is very important to satisfy their needs. With a wide scope of medical equipment servicing, we are able to carry out all the necessary medical equipment testing for a range of industries.
United Kingdom
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James was very nice, polite, and professional. He got straight on with the job and completed it efficiently without any issues. Very pleased with the service and would be happy to recommend him.
Big thanks to Jodie for arranging and scheduling the engineer to attend on our nominated day. This avoids minimal disruption to our staff & patients. This made the booking process and service so much easier. Great communication and customer service.
Jodie Bayliss, the sales executive was prompt in contacting us to remind us about the syringe driver calibration due date and without any hassle scheduled the technician visit.
Sarah (Sales Exec) has been amazing - can't thank her enough for all her efforts.
Thanks for all your help!
Have used JPen for years, the staff have all been great from booking the tests to the technicians who attend.
quick efficient service, returned calibrated within the week.
Great customer service from Jodie Bayliss of JPen. Efficient and very helpful.
The chaps that came to do our calibration at Chorlton were exceptional. they just got on with the job, very professional
JPen always give us advance notice that our vaccine fridges are due for their annual calibration. We have been using them since 2019, and Sarah Owen has always been most helpful in making the necessary arrangements so that the visits run smoothly.
I required some historical certificates for our records and Dani Lee-Wilkes responded really quickly to help us.
Dealing with Sarah Owen is a pleasure. She's always very responsive & helpful.
We have been regular customers of JPen Medical for many years and have always had a professional service from their Engineers. The booking system is quick and easy to use and all of the team are very helpful if you have any queries. Reasonably priced when you have a contract and I would recommend them if you require calibration and/or PAT testing
The Professionalism and friendliness from Tony & Rob.
JPen always contact us a few months before our calibration is due which is great as it means we never forget! Great service, engineers always helpful and knowledgeable. No problems in recommending.

Reply from JPen Medical
We have used JPen for years and i have always found the whole process seamless and super professional from booking to reporting the findings. Their yearly reminders gives me total confidence that i can stay compliant and focus on other areas of our business.

Reply from JPen Medical
Engineer James called to tell us he was on the way, he was friendly, professional and took the time and care required doing the services. Thank you.

Reply from JPen Medical
I had a brilliant experience with JPen Medical. They answered the phone quickly, and Jodie, the sales executive, was extremely helpful from the start. She reacted fast to my request, which had become urgent after being repeatedly let down by the bigger competitors. All the details and documentation were sent over promptly, and the whole process was smooth and efficient. I’ll happily continue working with JPen Medical in the future.

Reply from JPen Medical
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