Johnson & Perrott Ltd - Volvo Reviews 496

TrustScore 4.5 out of 5

4.5

Volvo Dealership, Ardrostig, Bandon Road, Bishopstown, T12NX67 Cork, County Cork, IE


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See what reviewers are saying

Rated 5 out of 5 stars

From our first visit to the completion of our purchase, the sales department were totally professional and could not have been more accommodating. We were never rushed or pressurised in any way duri... See more

Rated 5 out of 5 stars

From my 1st visit to Johnson & Perrott showrooms to view a car I saw when passing and liked I called into their showrooms and was met with a very helpful sales person. Naturally I didn't make my mind... See more

Company replied

Rated 1 out of 5 stars

Sad experience waited very long for no one to see us and the receptionist didn’t even acknowledge us just sat there with her shoes off, on her phone.

Company replied

Rated 5 out of 5 stars

All arrangements were made in advance of dropping the car off to be serviced. Courtesy car was available on arrival and my own car was thoroughly cleaned following it being serviced. Full service was... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Body Shop
  3. Car Service
  4. Leasing Service
  5. Used Car Dealer
  6. Van Rental Agency

Written by the company

Founded in 1810, Johnson & Perrott Motor Group is one of Ireland’s leading motor retailers. The Group has interests in vehicle hire, motor dealerships and fleet management. The Group has X4 Dealerships situated on the Bandon Road, Bishopstown, on the Douglas Road and in the Mahonpoint Retail Park, all in Cork City. We have 9 leading car franchies: CUPRA, Jaguar, KIA, Land Rover, MG, Opel, Peugeot, SEAT and Volvo, including the Opel & Peugeot commercial franchises. Additionally, the Douglas Road dealership is home to an extensive CSS approved Bodyshop and an authorised aftercare centre for Mercedes small commercials.


Contact info

  • Volvo Dealership, Ardrostig, Bandon Road, Bishopstown, T12NX67, Cork, County Cork, Ireland

  • 0214804600

4.5

Excellent

TrustScore 4.5 out of 5

496 reviews

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Rated 5 out of 5 stars

Great Customer Service.

Great Customer Service.. very happy with my experience

April 22, 2026
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thank you for taking the time to leave us a five-star review. We are delighted to hear that our team looked after you so well.

Your support is greatly appreciated and we hope to see you again soon.

Rated 3 out of 5 stars

I felt I was listened to and taken…

I felt I was listened to and taken seriously and received prompt attention. However, the issue is not resolved and remains a concern.

April 22, 2026
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Reply from Johnson & Perrott Ltd - Volvo

Thanks for the feedback Donal. Sorry to hear that there is still an outstanding issue. Hopefully we can help to resolve soon.

Rated 5 out of 5 stars

I had a fantastic experience purchasing…

I had a fantastic experience purchasing and collecting my new car from Volvo JPMG in Cork. From the moment I made initial contact right through to the handover, the service was professional, friendly, and completely stress‑free.
The sales team were extremely knowledgeable and took the time to understand exactly what I was looking for.
Communication throughout the process was excellent, with regular updates and everything explained in a straightforward and transparent way.
On the day of collection, the experience was seamless. The car was presented immaculately, It really felt like they went the extra mile to make the handover special.
Overall, Volvo JPMG Cork delivered a first‑class customer experience and made the entire process genuinely enjoyable. I wouldn’t hesitate to recommend them to anyone considering a Volvo — a top‑class dealership with outstanding service.

April 22, 2026
Rated 1 out of 5 stars

Sad experience waited very long for no…

Sad experience waited very long for no one to see us and the receptionist didn’t even acknowledge us just sat there with her shoes off, on her phone.

April 25, 2026
Unprompted review
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Reply from Johnson & Perrott Ltd - Volvo

That 100% should not have happened and we can only apologise - we shall look in to this and take this very seriously.

Rated 5 out of 5 stars

From our first visit to the completion…

From our first visit to the completion of our purchase, the sales department were totally professional and could not have been more accommodating.
We were never rushed or pressurised in any way during our decision making journey.
I love my new volvo,and look forward to the after sales support going forward.

March 19, 2026
Rated 5 out of 5 stars

J&P Bandon Road.

Professional. Honest. No messing, or hard selling

March 11, 2026
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Reply from Johnson & Perrott Ltd - Volvo

Thanks for the great feedback, it means a lot to the team. We’re glad everything went smoothly for you.

Rated 5 out of 5 stars
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thanks for your review, we’re delighted to hear you were well looked after. That’s exactly what we aim for.

Rated 5 out of 5 stars

Ian was very informative and a pleasure…

Ian was very informative and a pleasure to deal with and Evan couldn’t be more helpful

March 11, 2026
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Reply from Johnson & Perrott Ltd - Volvo

Thanks for your review, we’re delighted to hear you were well looked after. That’s exactly what we aim for.

Rated 5 out of 5 stars

We received Exceptional service on…

We received Exceptional service on purchasing our vehicle from Johnson & Perrott. It was highly professional with a special personal touch that left us feeling well taken care of.
Can’t thank them enough for their outstanding customer service and support .

February 20, 2026
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Reply from Johnson & Perrott Ltd - Volvo

Thanks a million for your kind words — we really appreciate you taking the time to leave a review. Delighted to hear you had a good experience with us.

Rated 5 out of 5 stars

The extended team at Johnson & Perrott…

The extended team at Johnson & Perrott were exceptional, and made the process so easy. As always they make this an event and are always available to address anything that comes.

March 11, 2026
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Reply from Johnson & Perrott Ltd - Volvo

Thanks for your review — glad to hear you had a positive experience from start to finish.

Rated 5 out of 5 stars

Dan O'Neill went above and beyond the…

Dan O'Neill went above and beyond the call of duty to ensure a smooth experience

February 5, 2026
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Reply from Johnson & Perrott Ltd - Volvo

We’re delighted to receive your 5-star feedback — it means a lot to the whole team. Thanks for choosing Johnson & Perrott.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, promt service

February 5, 2026
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Reply from Johnson & Perrott Ltd - Volvo

Thank you — we take great pride in our customer service, so this review means a lot.

Rated 1 out of 5 stars

I gave my Volvo car to the Bishoptown…

I gave my Volvo car to the Bishoptown showroom last monday for some software problem and some errors showing in the display. They told me to give the car back on Friday. They called me on Thursday and told that car is ready for pick up. But when i reached on Friday car was on the same condition as i gave. I called on Saturday for an update. They told me they update in an hour. Now it's Tuesday next week until now they didn't call me or update me. When i called them in their 2 numbers, they are not answering my call. I don't know when i will get my car back. Very bad experience with this showroom especially with the service department.

February 9, 2026
Unprompted review
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating it must be not to receive the update you expected regarding your vehicle.

This is certainly not the level of communication or service we aim to provide at our Bishopstown Volvo service department. We would like the opportunity to look into this for you and ensure the situation is resolved as quickly as possible.

If you could please contact our service team directly at 021-4804600 or marketing@jpmg.ie, or send us your vehicle registration and contact details via private message, we will investigate the matter immediately and provide you with a clear update.

We appreciate you bringing this to our attention and look forward to resolving it for you.

Rated 5 out of 5 stars

A new range rover

From my 1st visit to Johnson & Perrott showrooms to view a car I saw when passing and liked I called into their showrooms and was met with a very helpful sales person. Naturally I didn't make my mind up there and then maybe after a month or so I called in again and the car was still there so we talked business then.

December 5, 2025
Johnson & Perrott Ltd - Volvo logo

Reply from Johnson & Perrott Ltd - Volvo

Thank you for the 5 stars! We’re thrilled your handover and experience were smooth from start to finish.

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