JR Pet Products Reviews 

13,810
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 950 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide range of products, noting that their dogs adore the treats and food, often helping with sensitive stomachs and fussy eaters. Many find the products healthy, nutritious, and excellent for training or calming pets. Reviewers frequently highlight the efficient service, appreciating the easy-to-use website, prompt delivery, and well-packaged items, alongside the company's responsiveness. However, some customers noted occasional inconsistencies in product quality, such as shrinking tendons, brittle sticks, or items with an unusual smell. A few also felt certain products might be too rich for their pets, causing stomach upset, or found the pricing to be higher.

What people talk about most

Product

People report positive experiences with product, often highlighting the high quality, natural ingredients,... See more

Quality

Consumers consistently report high satisfaction with product quality, frequently highlighting the 100%... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speedy and prompt... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and convenient.... See more

Service

Customers consistently report positive experiences with the service, often highlighting its promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JR pet products have been a huuuge help raising my crazy little rottie Millie from an uncontrollable pup to a (mostly) well behaved adolescent. She loves the training treats, and the sausages and pate... See more

Rated 5 out of 5 stars

They didn't have all the flavours of tinned food, so rang me to check which alternative I'd like (though they actually asked which flavour my dog might prefer...!). And then we're kind enough to subst... See more

Rated 5 out of 5 stars

my 2 dogs basic diet is made from 2 JR products as they never get stomach problems from them unlike rvious products.Ordering online is very simple , products arrive quickly and always kept well inform... See more

Rated 5 out of 5 stars

So impressed with JR! Not only are their products very popular with my own dogs and many of my dog-training clients, on the one occasion that I had to contact them about the quality of one pack (never... See more



Company details

  1. Animal Feed Store

Written by the company

Animal welfare is top priority at JR Pet Products, we are proud to provide 100% Natural Treats for your pet, ensuring quality at the heart of every product!

Jr Pet Products

Written by the company

With a highly experienced team on hand to answer any questions you may have including; a nutritionalist, veterinary nurse and several office dogs.
Jonathan and Rebecca’s passion for pets, innovation, quality and nutrition led them to create their business JR Pet Products. Originally they traded soley in wild bird foods before expanding into the natural dog treat market, which is now the business’s main sector. They have a strong family feel: it’s bring your pet to work day every day at JR’s office (and children too in the holidays!), making the office a very interesting place! Archie the office Labrador is convinced he has it all in hand.

Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(13,810)

944 reviews in the last 12 months

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Rated 5 out of 5 stars

I am so happy I found this company!

I am so glad I found this company for my dog's treats. The product quality is unmatched; everything is completely natural with no hidden chemicals or artificial nasties, which gives me complete peace of mind. My dog has a sensitive stomach, but these treats have been fantastic for his digestion and he goes absolutely wild every time the box comes out.
The delivery process was just as impressive. Ordering online was seamless, and the parcel arrived incredibly fast—well within the promised timeframe.
Everything was impeccably packaged, clearly labelled, and perfectly sealed to ensure maximum freshness.It is refreshing to support a business that cares as much about high-quality ingredients as they do about prompt, reliable service. I will definitely be setting up a repeat order and highly recommend them to any pet parent!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, my dog loves it when the parcels arrive, great healthy ingredients, and for a dog who destroys chews in an instant these last her and are well worth the money, fast delivery also

May 12, 2026
Rated 5 out of 5 stars

Impressive company

Impressive company. Natural treats, my dogs love them, probably a bit too much really. Bit expensive, but they are quality.
People are very helpful, impressed.

April 29, 2026
Rated 5 out of 5 stars

Great selection and delivery

All great! Quick delivery. We can only feed lamb to one of our dogs and here is a great selection of treats. It was a very popular delivery for our dogs 🤣 for sure we will order.

May 8, 2026
Rated 5 out of 5 stars

Great company

My dog loves the Venson Pate and Venison treats, he has allergies and the Venison helps. Delivery is quick and always on time. The quality is excellent. I would definitely recommend to friends and family.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

JR was brought to my attention when a trainer in my local puppy class recommended them. I can recommend there products 100%. I have since recently bought their wet dog food and my dogs love it.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic choice not only of flavours…

Fantastic choice not only of flavours but sizes of pate sausages. My dog loves them all. She wasn't eating very well but she is now looking forward to mealtimes. Excellent for mealtime but also for treats. Also excellent for hiding small pills. Very fast delivery.

May 20, 2026
Unprompted review

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