Judith Hart Jewellers Reviews 

173
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely prompt delivery service and the beautiful gift wrapping provided for their special purchases, noting that items arrive safely. Many buyers note that the products arrive exactly as described, making the entire online shopping process exceptionally smooth, quick, and reliable. Consumers also deeply appreciate the professional and friendly team members who are always ready to help and ensure that every single transaction goes remarkably well. However, some people mentioned minor issues such as missing ribbon accessories, unexpected sizing discrepancies, or specific items being temporarily out of stock.

What people talk about most

Product

Consumers find product to be positive, highlighting great buying experiences, excellent prices, and beautiful... See more

Delivery service

Reviewers express high satisfaction and delight regarding the delivery service, noting that packages arrive... See more

Service

Customers report overall satisfaction and positive experiences with service. Consumers highlight that it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As this item is a surprise gift, we cannot yet comment on the watch itself, however, as soon as the online purchase was made, we received quick communication from the jewellers, which made us feel con... See more

Company replied

Rated 5 out of 5 stars

Bought a watch as a gift for a family member. The prices were competitive and I like any shop that lists if the item is in stock or not. The delivery was as described within 48hrs and the gift wrappin... See more

Company replied

Rated 5 out of 5 stars

Great service, product exactly as described and at a great price. Initially said I would collect but unexpectedly unable to do and watch was posted out to arrive next day at no extra charge. Would... See more

Company replied

Rated 5 out of 5 stars

From placing my order to the moment I received my charm bracelet, everything was fantastic. The delivery was smooth, and I wholeheartedly suggest Judith Heart Jewellers to everyone. Many thanks!

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Engraver
  4. Jewelry Repair Service
  5. Watch Repair Service
  6. Watch Store

Written by the company

Judith Hart Jewellers is one of Derbyshire's leading independent Jewellers. We have a rich history spanning over 45 years and are still family owned to this day. Specialising in luxury diamonds, engagement rings, wedding rings, watches and special gifts. We also have a strong array of branded jewellery in store and online including the following brands: Nomination Italy, Thomas Sabo, Georg Jenson, Jersey Pearl, Coeur De Lion & Clogau Gold. Our watch brands include Seiko, Frederique Constant, Citizen, Herbelin & Bering. We offer many services to the Derby area including Ear Piercing, Permanent Welded Jewellery, Repairs and Jewellery Valuations. If you would like any more information or would like to book an appointment please contact us on info@judithhartjewellers.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(173)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Lovely necklace

brought online and picked up in shop

easy to do

July 15, 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for a great review!

Rated 5 out of 5 stars

Happy shopper

Very easy to order, excellent service. Very quick delivery. Excellent price. thank you.

July 8, 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for such a great review!

Advertisement
Rated 5 out of 5 stars

Highly recommended jewellers.

I found Judith Hart Jewellers a friendly and reliable company to shop with. Unfortunately, they were unable to get the Seiko watch i wanted. However, they kept me updated as to when the item i wanted would be available. Many thanks from Ralph.

June 17, 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for a great review!

Rated 5 out of 5 stars

Great first impression

Bought a watch as a gift for a family member. The prices were competitive and I like any shop that lists if the item is in stock or not. The delivery was as described within 48hrs and the gift wrapping was nice. Cannot comment on the item itself yet as still a few days before special occasion arrives. Thanks guys/girls

June 15, 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks so much for such a lovely review!

Advertisement
Rated 5 out of 5 stars

Excellent Service

As this item is a surprise gift, we cannot yet comment on the watch itself, however, as soon as the online purchase was made, we received quick communication from the jewellers, which made us feel confident in the purchase. It was delivered with care and beautifully gift wrapped. We are looking forward to gifting this to our son for his 21st birthday and hope the quality of the watch matches the experience so far. Thank you Judith Hart.

May 13, 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for such a wonderful review! We hope your son loves his watch!

Rated 1 out of 5 stars

Be vigilant buying jewellery from this…

Be vigilant buying jewellery from this website not true to size and false jewellery being sold

May 11, 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Hi Zoe, We are official stockists of all the brands that we stock so none of our jewellery is false.
Please get in contact with us via email at info@judithhartjewellers.co.uk if you are not happy with your order or if there is anything else we can help with!
Thanks
Rosie

Advertisement
Rated 5 out of 5 stars

Excellent service

Great price, order dealt with super-fast (next day delivered!) and great response to question. Excellent service all-round! Thanks so much!!

May 8, 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for a wonderful review!

Rated 5 out of 5 stars

Great product and service

Great service, product exactly as described and at a great price.
Initially said I would collect but unexpectedly unable to do and watch was posted out to arrive next day at no extra charge.
Would highly recommend Judith Hart

April 21, 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for such a wonderful review!

Advertisement
Rated 5 out of 5 stars

What's not to like?

Great communication.
Excellent price.
Prompt delivery.
What's not to like?
Give this company a try.

February 27, 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for a great review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look