I ordered Royal Canin Maxi Digestive 12kg from Jumbo Pets last week. It is the first time I have ordered from this company and I was very impressed with their service. The site was easy to navigate... See more
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We've ordered several times now from Jumbo Pets. Really good selection of cat food & cat products. Jumbo Pets had the best prices for 7kg Proplan dry food and Royal Canin pouches over several other pr... See more
Ease in ordering, paying and communication response. As mentioned, maybe rethink your delivery courier (Amarex). Countless deliveries from same (including your last your order) dumped on front door... See more
Company replied
I’m a loyal customer for years! Their products are way cheaper than the others plus I receive bonus toys on Christmas. Their customer service team is always helpful. Shipping is super fast.
Company details
About Jumbo Pets
Information provided by various external sources
We love pets big time
We understand that your pets mean the world to you and that’s because they mean the world to us too. We take the hard work out of shopping for your pets needs so you can spend more time with the pets you love.
Contact info
27 Badgally Rd, 2560, Campbelltown, Australia
- 1300 906 146
- sales@jumbopets.com
- jumbopets.com.au
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Missing Parcel
They have replace my missing item with a smile and we so easy to contact and speak with
December 18, 2024
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Fast and free delivery of our dog food…
Fast and free delivery of our dog food order.
December 17, 2024
Easy as!!
Very simple process to order and pay on line. Choice is really good with a great range of products at very good prices. Store pick-up suits me just fine, couldn't be happier!!
December 16, 2024
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Prompt delivery
Prompt delivery. Reasonable prices. I will always buy from them again.
December 15, 2024
Great to buy from you as I have been…
Great to buy from you as I have been doing for years.
Fast delivery and always the correct orders received
December 15, 2024
Great service and great prices
December 14, 2024
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Easy to order online and fairly prompt…
Easy to order online and fairly prompt delivery.
December 14, 2024
Great ordering experience
Such an easy experience to order and have delivered quickly. The gifts that are included are winners with my 2 dogs. Thank you team:)
December 11, 2024
Highly recommend
Efficient, quick, affordable. Would recommend to anyone and will be purchasing from them again.
December 12, 2024
Reply from Jumbo Pets
Hi Lizzy, thanks so much for your review :)
Reply from Jumbo Pets
Hi Suzanne, thanks so much for letting us know :)
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Reply from Jumbo Pets
Thanks Leonore - love to hear this feedback :)
It took too long to deliver I know it…
It took too long to deliver I know it is Christmas but I received another delivery which was from around the same area and I only had to weight 4 days.
December 12, 2024
Reply from Jumbo Pets
Hi Mark, thanks for letting us know. I am sorry the delivery took too long to get to you. Over Christmas we did have a few deliveries caught up in the delivery delays and unfortunately yours was one of them. We will review your delivery with our couriers to ensure it doesn't happen again. Thanks again Mark, I hope you had a great Christmas, Liam
Reply from Jumbo Pets
Hi Kym, great to hear you are happy and all working well. It makes us happy :)
Reply from Jumbo Pets
Great to hear all going well - thanks so much!!
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Exactly what I wanted.
December 11, 2024
Reply from Jumbo Pets
awesome - great to hear. Thanks for letting us know :)
Reply from Jumbo Pets
Hi Linda, really pleased to hear all going well for you - it really does make us happy :)
Exceptional service all round .
Exceptional service all round .. price... promptness .. delivery speed
Thank you very much
December 12, 2024
Unprompted review
Reply from Jumbo Pets
Thanks so much for your review Nicholas :)
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