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Rated 5 out of 5 stars

Message: I was SHOCKED at how well Jumpstory interpreted my very first Text to AI Generation prompt... You totally nailed it on the first generation!!! Earlier today I used Leonardo.AI f... See more

Rated 2 out of 5 stars

Didn't offer anything new. Why bother witting a brief of what image you are looking for...which may result in not hitting the mark, when you may as well spend the time looking for it yourself and kn... See more

Company replied

Rated 3 out of 5 stars

Scam and a complete fraud. Signup is unclear, while signing up for a 14 day trial I ended up inadvertently signing up for the annual plan and was immediately charged for a year. The trial is only av... See more

Company replied

Rated 5 out of 5 stars

After using JumpStory for more than one year, it has proven to be an excellent resource for high-quality images for use in presentations and event flyers. A great variety of subject matter and useful... See more

Company replied

Company details

  1. Photography Service
  2. Business Development Service
  3. Graphic Designer
  4. Photo Shop
  5. Search Engine Company
  6. Software Company

About JumpStory

Written by the company

Stock photos of real people & real emotions

Get unlimited authentic visuals and instant editing tools all in one place.

Start your 7-day Free Trial now

Contact info

3.5

Average

TrustScore 3.5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Professional

Professional, prompt and friendly communication.

September 30, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

Hey Kaja, Thank you so much for your kind words! We are so happy to hear about your satisfaction with our communication. Your feedback is greatly appreciated, and remember, we are always here for you. :)

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Rated 5 out of 5 stars

LOVE the images

LOVE the images. So easy to use. Look great on my website.

September 20, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

Hey KeepMovingHealth! We're so happy to hear that you are so thrilled about our images, your review made everyone on our team smile. If you have any more feedback or need further assistance, please don't hesitate to reach out. We are here for you. :)

Rated 5 out of 5 stars

Additional artificial intelligence tools

The photographs are both lifelike and contributing to the growth of the photo inventory. It appears that they are incorporating additional artificial intelligence tools for editing stock photos and conducting photo searches. Their level of advancement surpasses that of other stock websites.

August 1, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

Hi there! We're so happy to hear you had such a positive experience with our platform! We promise to continue and improve as we move forward! :)

Rated 5 out of 5 stars

Great Resource

Great collection of superb assets and the image editor is awesome without being overwhelming!

August 18, 2023
Unprompted review
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Reply from JumpStory

Hey Thomas, We're thrilled to hear that you're enjoying Jumpstory's impressive asset collection and user-friendly image editor. Your feedback encourages us to keep providing excellent tools without overwhelming our users. Thank you for your kind words!

Rated 5 out of 5 stars

Variety and simplicity

Jumpstory has a great variety of pictures, graphics and videos. The user interface is simple. I always find what I'm looking for - or at least something that I can edit so it's just right.

August 14, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

Hey Jeremy, Thank you for sharing your positive experience! It's fantastic to hear that Jumpstory's wide range of visuals and user-friendly interface have been helping you consistently find the right content or customize it according to your needs. Your feedback is greatly appreciated!

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Rated 5 out of 5 stars

The results are perfect

Everything we searched for was perfectly we were looking for. Your site is amazing!

July 13, 2023
Unprompted review
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Reply from JumpStory

Hey Gábor, We're delighted to hear that our platform provided everything you were looking for! Your positive experience means a lot to us, and we appreciate you taking the time to share your satisfaction. :)

Rated 4 out of 5 stars

Nice collection of images with…

Nice collection of images with generally a very natural presence. I hope the amount of images will grow more and the choice will be even more successful. Small remark: the search criteria are not found in text, and the images have no extended textual addition. But you cant have it all...

July 6, 2023
Unprompted review
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Reply from JumpStory

Thank you for taking the time to review our platform! We're happy to hear that you like our collection of images. As for your suggestions, we value them highly and will definitely take them into account for future improvements. :)

Rated 5 out of 5 stars

I love JumpStory's easy interface

I love JumpStory's easy interface. Searching for content I can use is simple and always provides great results.

I love their product so much I HAVE A LIFETIME MEMBERSHIP. :-)

June 17, 2023
Unprompted review
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Reply from JumpStory

Hey RJ, We're so happy to hear you are loving our platform! We promise to continue and improve to make sure your passion for us never changes. :)

Rated 5 out of 5 stars

Highly Recommend!

They provide quality and excellent work. Their customer service is also amazing! Highly recommend!

June 6, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

We're so happy to hear you had such a positive experience with our platform and customer service! We promise to continue and improve as we move forward! :)

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Rated 5 out of 5 stars

Great pics, great service

Great, original pictures that aren't the usual stock fare, and fantastic customer service--at really reasonable prices. Terrific service I use constantly for my business.

May 17, 2023
Unprompted review
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Reply from JumpStory

Hey Tiffany, Thank you for your fantastic review! We're thrilled that our service has consistently met your business needs. We look forward to having you enjoy JumpStory for years to come. :)

Rated 5 out of 5 stars

Great customer service

Interactions with customer service representatives were friendly, helpful and easy.

May 15, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

Hey Anna, We're so happy to hear you had such a positive experience with our customer service! Remember, the team is always here for you! :)

Rated 5 out of 5 stars

Ease of use

Typing in the specific type of image I want is easy with their tailored features. It does not take me long to get the image I want and need.

May 6, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

Hey Daniela, Thanks a lot for the kind words! We're so happy to hear you are enjoying our platform, and hope to have you on board for many years to come. :)

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Rated 5 out of 5 stars

Unleashing Creativity with JumpStory's Unique Collection and Personal Assistant Service

As a graphic designer and content creator, I am always on the hunt for the best resources to elevate my projects. Among the various photo databases I have subscribed to, JumpStory stands out as a treasure trove of unique and professional images.

Navigating the extensive library of images on JumpStory is a breeze, thanks to its user-friendly interface and advanced AI-driven search capabilities. This platform simplifies the process of finding the perfect image, saving me countless hours.

What truly sets JumpStory apart is its commitment to high-quality and authentic images, as well as the added convenience of their "Personal Assistant" service. This feature allows subscribers to request specific images that may not be available in the existing collection. Handled by a team of human curators, the "Personal Assistant" service ensures users receive the most suitable and unique visual content for their projects, further enhancing customer satisfaction.

Their diverse collection caters to a wide range of subjects and styles, enabling me to find images that resonate with my target audience and enhance the impact of my work. JumpStory's transparent and flexible pricing model offers great value for money, making it an ideal choice for both individual creators and large organizations.

I wholeheartedly recommend JumpStory for anyone in need of professional and unique images, along with personalized assistance in finding the perfect visuals for their projects.

⭐⭐⭐⭐⭐

April 28, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

Dear Kent, Thank you so much for taking the time to share such a thoughtful and positive review! Your words truly made our day, and we couldn't be happier to hear about your wonderful experience. :)

Rated 5 out of 5 stars

Nice pictures en affordable price

Nice pictures en affordable price. Only minor thing is that images lack more information or even a title/name... strange...

April 17, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

Hey Hans, We're so happy to hear you love our pictures and pricing! As for your feedback, we can confirm our team is reviewing it and will improve the platform accordingly. Thank you so much for sharing it with us. :)

Rated 2 out of 5 stars

Didn't offer anything new

Didn't offer anything new. Why bother witting a brief of what image you are looking for...which may result in not hitting the mark, when you may as well spend the time looking for it yourself and know it will definitely hit the mark.

Since unsubscribed from their mailing list but still get spam mailed.

March 9, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

Dear Rob, I'm so sorry to hear about your experience. I can assure you we will review your feedback internally in order to improve our platform. Best regards, Yishai Freilich - Head of Customer Success at JumpStory.

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Rated 3 out of 5 stars

7 day trial is misleading. Images are also on pexels

Platform is very sleek and well designed and much better than many of the other platforms like adobe and Envato. The negative is the prices are 2-3x the cost of their competitors with far less options to choose from. The site carries the same images you find on pexels and unsplash and only a small percentage of original content. I tried Jumpstory because I am a long time member of multiple other sites and wanted to see if they offered anything better, the quality of images etc. I figured 7 days was ample enough time to make the decision. The first few images I downloaded were high resolution but had no photo information embedded which would cause users an extra step to attribute any image they used. I thought it was just the images I selected so I downloaded a few more (total of 5) and realized none of the images had embedded information. When I tried to download a sixth image, I got a notice that I had used "my trial version" which conflicts with the seven day trial they advertise. When a button pops up and I tried to close out of the platform, I somehow purchased the $79 subscription. I immediately emailed Jumpstory explaining the issue and four days later I ams till waiting a refund before I dispute it with Paypal. I would not recommend trying out the trial because you are essentially entering your credit information in to "browse the sight"and can only download 5 images. Overall I feel Adobe an Envato offer more value for the resources and have a more transparent subscription policy. More importantly I have never used a site that has a pop up button that instantly purchases an item. The button can easily be pressed if you're unfamiliar with the site so if you do not close out your browser or happen to hit the button accidentally you will have to fight with Jumpstory to get a refund. Meanwhile if they do not refund the money you lose out on your full 30 day subscription because instead of using your membership, you wait around for a refund..Overall Jumpstory has a great mechanisms to make money for anyone who assumes a 7 day trial, means just that 7 days...I have never had a 7 day trial which consisted of just being able to browse the site which basically is what the trial consists of..All that aside Adobe and Envato has 1000x more products for a fraction of the cost..In fairness, it's still a new site so lack of resources is expected but for the cost does not reflect the products you get..

February 19, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

I'm so sorry to hear about your experience. This sounds like a clear misunderstanding. Please contact me directly at yf@jumpstory.com and I will gladly help you resolve this matter. 😊 Best regards, Yishai Freilich - Head of Customer Success at JumpStory.

Rated 5 out of 5 stars

I like the platform

I like the platform, it is easy to use, and the photos are not the common ones. I like the use of different colors and tons of options.

February 15, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

Hey Erika, Thank you so much for writing such a wonderful review! We're so happy to hear that you love the content and features we have on JumpStory, and promise to continue and improve as we move further! :)

Rated 4 out of 5 stars

Jumpstart identified beautiful images…

Jumpstart identified beautiful images that are truly unique.

February 13, 2023
Unprompted review
JumpStory logo

Reply from JumpStory

Hey Andrew, We're so happy to hear that you love our images so much! You'll be excited to hear that we aren't stopping here, and will continue to ensure our images remain beautiful and unique. :)

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