Jumpzylla Reviews 

543
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally high quality of the materials, the sturdy construction, and the fast, reliable shipping service that ensures prompt delivery. Consumers note that the assembly process is straightforward and manageable, while children thoroughly enjoy the daily fun, safety, and excellent bounce provided by the product. Some reviewers were not happy with the limited availability of replacement parts, experiencing frustrating communication delays when waiting for customer support to resolve specific issues. A few people also mentioned receiving damaged components initially or observing minor wear and tear issues over extended periods of outdoor use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, ease of... See more

Quality

Reviewers highlight positive aspects of quality, noting that the materials feel strong, safe, and durable for... See more

User experience

Customers had positive experiences with user experience, highlighting that assembly and setup were... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that orders arrive remarkably fast and sooner... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High-quality product at a reasonable price. But what really stands out to me is the customer service. We reached out a couple of times for help with installation and buying replacement parts. Response... See more

Rated 5 out of 5 stars

The Jumpzylla trampoline was delivered quickly in 2 boxes to make it more manageable to move. The instructions were easy to follow. Assembly took about 3 hours with 2 people installing. My daughter... See more

Rated 5 out of 5 stars

Great price for the size (16’), and adequately sturdy. Wobbles a bit with a 170lb adult jumping vigorously but not alarmingly so - I think construction should hold up to even adult use. Ground anchor... See more

Rated 5 out of 5 stars

We order a trampoline for our twins' birthday. It was shipped and delivered within a few days. The set up took a few hours with 2 people, relatively easy to put together with the included instructions... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

543 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(543)

536 reviews in the last 12 months

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Rated 5 out of 5 stars

We chose it for safety and easy assembly

We chose this trampoline because the net is on the inside, so there is no chance of our kids jumping on the springs and getting pinched/injured by them. We bought mainly for our 5 year old neurodivergent son, who doesn’t understand the safety risk of touching springs. He loves this trampoline so much, and he can get in and out and zip it by himself, which is great! This trampoline was also quite a bit easier to assemble than others, although the net poles were a bit challenging to get them to all fit on the top ring. Overall so worth it if you’re going to brave building and using a trampoline.

May 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Unbeatable price for value

We received our trampoline about two months ago and I’m not sure who’s having more fun - me or the kids. I love that it gets them outside everyday! I chose it for the safety ratings and cost, and I remain pleased with my purchase.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase

Purchase, shipping and delivery were all very smooth and timely! My kids are in LOVE with their trampoline and best of all I know it’s safe to use with the netting, spring protections and ladder already included!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

We are loving the trampoline

We are loving the trampoline. Assembly was easy enough, the net is a little tough to get together though. It is very sturdy and secure for my kiddos. Very please with this purchase!

July 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy to Recommend

We’ve had the trampoline for a little while now, and it’s been great. The kids are on it every chance they get. It feels solid, the safety net is sturdy, and it seems well made overall. Putting it together took some time, but it wasn’t difficult if you just followed the instructions.

We looked at a bunch of different trampolines before buying this one, and I’m glad we went with Jumpzylla. It feels like a good quality product for the price, and it’s held up really well so far. I’d definitely recommend it to anyone looking for a trampoline.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was great

Everything was great! The trampoline itself is very light, my 10 year old daughter was able to rotate it before we staked it down. Makes me a little nervous in the wind since that’s how we last our last trampoline. But so far so good!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered straight from the website…

I ordered straight from the website because Amazon wouldn’t be able to deliver in time. The trampoline came right away and was easy to assemble- my husband did it with our 6 and 9 year olds. The kids love the trampoline and have been on it constantly since we got it! Thanks for the quality product!

June 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent product and superb customer service!

Easy to order, arrived promptly. EXCELLENT Customer Service!!
Wonderful trampoline! The grandkids are having a blast jumping and perfecting their skills on it. The netting walls provide unsurpassed safety and provide worry free hours of fun!!

The exterior packaging was damaged from shipping. I contacted Jumpzilla customer service about condition upon arrival and they PROMPTLY emailed and returned call. They truly showed concern and emphasized their commitment to customer satisfaction.

The trampoline was easy for 2 people to assemble. Materials are very high quality and constructed perfectly. Despite the damaged packaging, all parts were present and in perfect condition.

Thank you Jumpzilla! We will definitely pass along our praise of this product and customer service.

July 13, 2026
Unprompted review
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Rated 5 out of 5 stars

We had the best experience with…

We had the best experience with Jumpzylla! The carrier shipping our trampoline damaged our box and Jumpzylla shipped another trampoline to us ASAP! Assembly was easy and smooth (I see it up by myself!) and our kids are absolutely loving playing on our new trampoline!!!!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Looks great, plays better!

The trampoline arrived early and was easy to put together. I had help with the frame but was able to complete the safety net on my own. We love the look and feel safe with our toddler jumping on it.

May 30, 2026
Unprompted review

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