The Dessert Pinon & Sweetgrass Incense, Cascade Forest Candle, and the White Sage & Desert Cascasde Solid Perfumes were filled with amazing scents. Using each daily sets a tone/atmosphere or maybe a m... See more
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Everything these folks put out is good and truly pure. That was the whole philosophy behind the company’s founder. Foraging to harvest and carefully distilling the essence of a place to share the ex... See more
Love everything I order from Juniper Ridge. It’s always shipped quickly and packed well. I couldn’t resist this Hurricane Creek Field Lab Candle. I’ve lived in Alaska over 40 years now but often miss... See more
After finding these incense at a small business in Springdale, Utah a few years ago, I was instantly transported to sitting around a camp fire with the scent of Cedar circling my thoughts with memorie... See more
Company details
Written by the company
At its core, Juniper Ridge is a group of wilderness lovers who want to share the wild beauty of the West Coast in the purest and unadulterated way possible. We believe the best way to experience this natural splendor is to lace up your hiking boots and hit the trail. When that isn't possible, we bring nature home to you. In order to share this beauty for generations to come, we have established strict sustainability guidelines for all of our products and processes. Sustainability begins before our boots ever hit the ground. We only harvest common plants from areas where they grow and thrive abundantly. By returning to the same areas year after year, we can carefully monitor our impact on the ecosystem and adjust our harvesting accordingly. Our particular harvesting techniques closely mimic the grazing of wild animals and contribute to the improved growth of the plants we use.
Contact info
94607, Oakland, United States
- customerservice@juniperridge.com
- juniperridge.com
Hasn’t replied to negative reviews
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Incense smells exactly like firewood
I dislike the over $7 in a special CA…
I dislike the over $7 in a special CA tax that I see no where else on top of already high prices for a product I didn't think warranted that. There are very good quality naturally derived and harvested essential oils for less. I think it's over marketed and priced for what it is. Incense was not good at all.
Smells like real thing.
Their products are great quality and smell wonderful, both candles and incense. More than anything, they smell like the real thing. Delivery is fast is too.
Best room freshener ever!
Timely shipping and an incredible product. I keep ordering when ever I get close to running out. Friends have tried to steal them!
Juniper Ridge sets the gold standard for customer service
When I didn't receive a confirmation email for my order, I sent an inquiry to Juniper Ridge's customer service. My email was quickly replied to by Sloane, their customer service representative. After reviewing my order, Sloane let me know that a replacement order had been placed to be certain that my gift was on its way. After the initial response, Sloane continued to update me on the status of the order on a frequent basis. This level of customer service has somewhat disappeared in today's marketing world and was a refreshing change. Juniper Ridge not only has wonderful environmentally friendly products, it also sets the gold standard for customer service. Thank you Juniper Ridge, and Sloane in particular, for a delightful shopping experience.
I love the products from Juniper Ridge
I love the products from Juniper Ridge, especially the soap bars they do once a year (I wish it was all year around).
Fantastic Support
There was a problem with the a delivery but Juniper Ridge support jumped on it and handled it. Very appreciated.
Excellent quality
Excellent quality, consistent product, and quick shipping. This is my go-to site for natural essential oil blends.
Quick Shipping
Quick shipping, and very well made. People say I smell like a coastal redwood forest! Which is excellent!
The white sage and mint tea is…
The white sage and mint tea is wonderful. My products shipped fast and communication was great.
Purest fragrance of bath soap in the…
Purest fragrance of bath soap in the world. Makes my skin smell wonderful and feel so silky smooth. Timely delivery and excellent packaging. Best customer service.
Great products combined with excellent…
Great products combined with excellent service!!
love the incense!
the incense smells very good and I like how it feels to light it. And it's not too intense like most other incenses.
Love their Doug Fir tea
Love their Doug Fir tea! It was easy to order and the order came fast!
Great product and great service.
high quality products
consistently high quality both in product and service. i also appreciate the care taken in harvesting.
Natural & Lovely
Very pleased, it arrived quickly. The packaging is lovely. The incense itself burns very clean. Clearly made from all nature!
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