The Dessert Pinon & Sweetgrass Incense, Cascade Forest Candle, and the White Sage & Desert Cascasde Solid Perfumes were filled with amazing scents. Using each daily sets a tone/atmosphere or maybe a m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything these folks put out is good and truly pure. That was the whole philosophy behind the company’s founder. Foraging to harvest and carefully distilling the essence of a place to share the ex... See more
Love everything I order from Juniper Ridge. It’s always shipped quickly and packed well. I couldn’t resist this Hurricane Creek Field Lab Candle. I’ve lived in Alaska over 40 years now but often miss... See more
After finding these incense at a small business in Springdale, Utah a few years ago, I was instantly transported to sitting around a camp fire with the scent of Cedar circling my thoughts with memorie... See more
Company details
Written by the company
At its core, Juniper Ridge is a group of wilderness lovers who want to share the wild beauty of the West Coast in the purest and unadulterated way possible. We believe the best way to experience this natural splendor is to lace up your hiking boots and hit the trail. When that isn't possible, we bring nature home to you. In order to share this beauty for generations to come, we have established strict sustainability guidelines for all of our products and processes. Sustainability begins before our boots ever hit the ground. We only harvest common plants from areas where they grow and thrive abundantly. By returning to the same areas year after year, we can carefully monitor our impact on the ecosystem and adjust our harvesting accordingly. Our particular harvesting techniques closely mimic the grazing of wild animals and contribute to the improved growth of the plants we use.
Contact info
94607, Oakland, United States
- customerservice@juniperridge.com
- juniperridge.com
4.4
Excellent
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
It was a gift for my daughter in law…
It was a gift for my daughter in law and she loved it.
November 23, 2022
While I miss being able to walk in and…
While I miss being able to walk in and buy your products at proof lab station, I found the online experience to be seemless and convenient. The only negative feelings I have are self directed because I didn’t get to ordering in time and the Big Sur cologne was sold out.
November 16, 2022
The best products made with intention!
November 16, 2022
Wow—your fragrances just aren’t…
Wow—your fragrances just aren’t pleasing any more. I used to love using them. Now they smell different and don’t last at all.
Wish you hadn’t changed them—you’ve lost the magic and this customer.
November 29, 2022
Advertisement
The entire process was smooth as silk
The entire process was smooth as silk. Found what I wanted, ordered within 2 minutes, arrived within 4 days.
November 16, 2022
Juniper Ridge soap brings West Coast…
Juniper Ridge soap brings West Coast outdoors to Brooklyn shower! Buy gallon to reduce frequent shipping and economize.
November 22, 2022
Great experience
The website was easy to navigate, great communication throughout the purchasing and shipping process, and super quick delivery!
November 8, 2022
Advertisement
I still haven’t received my order and…
I still haven’t received my order and can find no means to search or track it.
November 19, 2022
Reply from Juniper Ridge
Hi Pete,
I'm so sorry about the confusion! We had a brief transactional email outage, which is why you didn't receive your order confirmation email. I checked on your order and it looks like it was damaged in transit. We're so sorry about that! Our customer service team is re-shipping it to you.
If you have any other questions, please don't hesitate to reach out to customerservice@juniperridge.com.
All the best,
Andrea
Love juniper ridge and their ethos!
October 19, 2022
Love it!
I first discovered their tea in Idaho about two years ago. I have moved since then and was super excited to find that I could order online. Shipping was quick. I love how simple the ingredients are!
November 6, 2022
Advertisement
Best incense on the planet 🔥
November 16, 2022
Incredible products that won't make you sick!
Incredible products. I've been looking for natural incense and candles that don't make me sick/get a headache...and I've finally found them. Thank you!
November 15, 2022
Quality product with fast shipping
Quality product with fast shipping. Every product I've ever ordered from Junpier Ridge has been great and these essential oils are no different. I've already started diffusing them at work and love the smell and that they are quality ingredients and no cheap fillers.
November 1, 2022
Advertisement
I tried to cancel the order after I…
I tried to cancel the order after I found out the shipping charge would be $8 for a $13 item but was not successful. I felt the charge was excessive for a 0.35 ounce product. I will not purchase again.
October 25, 2022
I was able to order just what I wanted
I was able to order just what I wanted, the website is fast and accurate, and my products were shipped and received within a week.
October 25, 2022
Scent of the outdoor West
Juniper Ridge liquid soaps have fresh scents that bring me to the mountain, desert or forest West every time I shower! They are great for people like me who tend to be fragrance sensitive. I even take a small bottle with me when traveling. You never know what soaps you will find at a hotel! They are non-drying as well. Shipping was prompt.
October 12, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.