Rubbish service, scamers. They provide same answer you can read for free in internet, they are not financial advisers. They have a hook price (10£) for a financial querry, after one week they charge... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Just Ask est une société commerciale spécialisée dans la vente et la distribution de divers articles . Afin de satisfaire ses clients, Just Ask vous donne la possibilité de commander en ligne sur son site . Parmi les produits vendus sur Just-ask.tn, vous trouverez l'électroménager, accessoires informatiques, outillages , articles de jardinage.. Just Ask vous offre le meilleur rapport qualité prix .
Contact info
Lac2 "Résidence Laguna Square" N°B1, 1053, Tunis, Tunisia
- 21670290421
- mkg@just-ask.tn
- just-ask.tn
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As with so many others a one time 5 $…
As with so many others a one time 5 $ fee turned into a monthly subscription. Heading off to the bank to stop this from happening and to try and stop the payment.
Thieves
Thieves! I was trying to reach another company, and this number popped up. They said was a one-time $5 fee, and, thinking it was the company I was trying to reach it. Next thing I see is a$55 charge on my credit card that I knew nothing about!
had a awful time trying to cancel this ended up i went into the bank to get them to block it do not use they say 1pd but took 70pounds out of my account
this company say they only charge 1 pd then charge 35pd i was charged twice
SCAM
SCAM! A.I. not real experts and the A.I. Bot misunderstood my simple question.
Just ask/answer is a scam.
This company offered to answer my legal question for $5. Without consenting to any additional charges, they charged an additional $65.
These people pretend they’re legit
Got scammed stay away
Total con
Rubbish service
Rubbish service, scamers. They provide same answer you can read for free in internet, they are not financial advisers. They have a hook price (10£) for a financial querry, after one week they charge you on your card membership (£35) without authositation. FRAUD AVOID!!!
Just Ask is a SCAM
Just Ask is a SCAM. The crooks that run it have a smart "business" model. They prey on unsuspecting people who think they are getting technical or legal help from another organization. I paid the "fully refundable" five dollars , and then my credit card was charged $50.00, but I received no service.
Google uses this service for techsupport and they are are a scam company with hidden charges
Was told I'd be charged an 8 dollar refundable charge. They tacked on a 69 dollar monthly subscription as a second charge that was not listed and cannot be disputed as a scam.
This company is the worst of scams
This company is the worst of scams. They charge for the answer $NZ2 but then charge you a subscription of $NZ70 per month with the credit card information you give for the Just answer help charge. This was NEVER told to me & they are not refunding it - saying that is just "the rules". What rules! Ask for a supervisor - 'they dont have one at the moment'. I have my bank investigating for me Kath
Dishonest, fraudulent and ineffective service.
I spent 1/2 hour in an online chat with tech Josh, who guided me through steps I had already taken to resolve an issue with Microsoft. I asked in very beginning how much help from JustAnswer would cost and they responded, $5. The tech was unable to resolve my issue and I saw that they had also billed me an additional $48 for a monthly membership, which (surprise!), they never mentioned, nor is it spelled out on their website. I immediately contacted their customer service by chat, the only way available to me, and they cut me off after saying that I could continue to enjoy the membership. Terrible, terrible, deceitful, dishonest, fraudulent service.
Do not trust this software THEY CHARGED W/O YOUR APPROVAL
Do not trust this software fisrt things i got scam....
1. There is a monthly subscrption fee....some where in between the lines
2. I post a question and 1 laywer offer service. I look at it but did not click accept. The next thing I kow is my card was charge but the pymt did not go thru because I hv inssufficient fund.
TAKE NOT DO NOT GIVE YOUR CARD INFO TO THIS WEBSITE THEY AUTOMACTICALLY CHARGED, THIS IS MY REAL LIFE EXPERIENCE.
It is very very difficult to cancel
It is very very difficult to cancel! Do NOT use this service! They will charge you every month and will not refund your money. It took me 2 months to finally figure out how to cancel.
As so many others have experienced
As so many others have experienced, I was told there would be a $5 charge to speak to a vet, but $70 was charged to my account. I called the number provided by the company to my bank and it was a scam site with additional "special offers" and no ability to speak to a human. Found another number online and they told me I had given consent for a membership, which I absolutely did not. I asked to speak to a supervisor. They said one would call me back. Still waiting....
Another bloody Con
This is not just answer. This is a con. Asks for £7 then £38 for a phone call that doesn't come. They then subscribe you to pay £38 a month.
I am sure even the answers were just straight for an AI website.
Scam - google should ban this site
I was having problem accessing my Google account though I’d done all steps possible. In desperation, I accessed YouTube TV app via my fingerprint and went to their ‘help’. Help advised I’d be transferred to a person that could help but it would cost $5. I was transferred to David at Just Ask and he started advising me to try all the steps I’d already done thus a waste of $5 but I knew I’d owe the $5. The kicker is I was billed on my cc another $48 for absolutely NOTHING. My cc will charge the $48 back to AskTech but advised another $48 was pending to be charged next bill and told me I need to call AskTech. I called the number provided; the phone was immedately answered “we don’t recognized this number”, provide a telephone number associated with the account. I wasn’t about to give my telephone number to these scammers; they’ve done plenty without me acknowledging their existence. Once the government reopens I am writing to ‘report fraud.ftc.gov’. I recommend all victims notify these scams to the Federal Trade Commission fraud department.
Rip off artists take more money and no refunds
They said it's $8 then took 84.00 from my account. When I challenged them I was totally shut down. People stay clear of these evil money grabbing bastards
Not a reliable source of information or help
Consistent with the experience of those who have posted before me, JustAnswer aka JustAsk misrepresented what is was offering. It secured from me an agreed-upon $5 charge, then billed my AmEx $40 for a renewing monthly fee. I did not agree to any monthly fee. When I called its customer service, a non-human correspondent advised that it would void the $40 charge - apparently knowing the process was not fully transparent.
'Just Ask' is a scammer
'Just Ask' is a Califonia, US based company that is a scam!!
Wanted to ask 1 question about my car and was quoted £5 for 3 days but they subscribed me, immidiately for a monthly £28 contract. Fortunately, I use PayPal and received a notification of the payment. This unauthorised payment was taken during the £5, 3-day period. What a shameful SCAM!
Fortunately, I got my refund through PayPal.
The mechanic I messaged was good in his advice but the platform is NOT!.
What a scam
What a scam, who has the time to review all the bumph before asking a question?????
I feel thoroughly scammed by Ask a Question. My advice? dont trust them at all. £39 for a question???
I thought I was paying £1-00.
absolutely misleading and in my opinion criminal.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







