Just Airport Taxis Limited  Reviews 

94
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and professional staff for their outstanding punctuality, helpfulness, and clear communication throughout the entire journey. Travelers note that the vehicles are exceptionally clean, and rides are consistently smooth, comfortable, and very reliable from start to finish. Some reviewers were not happy with booking details, mentioning unexpected reservation cancellations after payments, changes in vehicle types compared to initial expectations, and awkward coordination during airport pickups. Despite these specific challenges, consumers generally emphasize that scheduling trips is usually straightforward and stress-free when everything goes according to plan.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the reliable and punctual transport... See more

Staff

Clients share positive opinions on staff, frequently describing drivers as punctual, polite, and... See more

Booking process

Users describe ambiguous interactions with booking process, reflecting mixed opinions among reviewers. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable airport pickup service if you need one. If you land late night/during the night or live in less frequented places it is very difficult or even impossibele to book an uber ride (al... See more

Rated 5 out of 5 stars

From booking to being dropped off this was a really positive experience. Good communication from booking to drop off. My driver, Mohammad, arrived punctually, was friendly and gave good advise regardi... See more

Rated 5 out of 5 stars

Amazing service, we booked a return journey from Stansted airport to our hotel and back again and the communication from start to finish was the best we have had. Many thanks. We will definitely be us... See more

Rated 5 out of 5 stars

I was so impressed by this Company and also by our driver Adil who ran our airport pick up this morning. They are friendly, professional, reliable and affordable. I went the wrong way to the collectio... See more


Company details

  1. Taxi Service
  2. Minibus Taxi Service

Written by the company

Welcome to Just Airport Taxi Effortless Journeys, Seamless Transfers Seeking a dependable and comfortable Airport service? Your quest concludes here! Just Airport Taxi is committed to ensuring your airport transfers are smooth, convenient, and stress-free. Adapting our services to meet your unique needs, we guarantee that your journeys to and from the airport are effortless and enjoyable. Say farewell to travel uncertainties, and entrust Just Airport Taxi to seamlessly incorporate stress-free airport transfers into your overall travel experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

94 reviews

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No recent history of asking for reviews

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4.4

All reviews

(94)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb service

Superb service! What a great firm to deal with. Lovely polite and courteous chat lead to me booking them for pick up from Luton Airport. The driver was very polite and his cab was immaculately clean. He was a gentleman and very chatty when we were driving to Hemel. Could not fault the pick up so booked with them again on the return to the airport. Again the same driver who went above and beyond to make sure that even with heavy rush hour traffic I got there on time. I will for sure use them again and would highly recommend to anyone!

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great car, great service!

Both the costumer service and the driver were attentive to detail, confirming and reconfirming information. The car was clean and in excellent condition, with safe driving. They called to confirm that everything had gone well and to ask if we were satisfied. I highly recommend them!

October 12, 2025
Unprompted review
Rated 1 out of 5 stars

Driver showed up 45 minutes late whilst…

Driver showed up 45 minutes late whilst repeatedly saying he was 5 minutes away. Didn't apologise. When I complained company took no responsibility, refused any sort of refund and then stopped responding.

Would recommend not to use.

September 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Awesome service

Awesome service! The driver had messaged me to let me know he was there and was clearly visible as I exited customs. He helped with the luggage and the car was in perfect condition. The driver knew where he was going and he will be my same driver for the return trip. Absolutely nothing to fault. Perfect and cost effective option for a first time traveller to the UK.

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Reliable airport pickup service for decent price

Reliable airport pickup service if you need one.
If you land late night/during the night or live in less frequented places it is very difficult or even impossibele to book an uber ride (although is about 30%cheaper) .

Plus side:
-easy to book through the website even hours before landing. Some other airport limo services need 24h notice.
-they know the airport
- come there in time
-reliable service and pay attention to the customer.
-prices at par with Veezu/local cab companies but you get a better airport ride service. No clueless driver so far.

Downside is that it is more expensive than Uber but not as expensive as a proper limo service. Prices more atblar with local cab companies.

Drivers speak a good enough English to communicate. No issue there.

September 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic service Mohammed was amazing …

Fantastic service Mohammed was amazing picked us up in time and date as instructed, early hours of the morning, great communication via what’s app telling us where he was etc.
Nice vehicle very clean and super assistance with bags.
Safe drive and would totally reccomend again.
Many thanks to you and the team

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

First time using Just Airport Taxis

First time using Just Airport Taxis, very reasonable price, great communication, very helpful with my query and slight change after booking. Drivers on time both at drop off and pick up to and from Luton airport. Would recommend and would use again. Many thanks

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Riasat Ali is a very warm and friendly…

Riasat Ali is a very warm and friendly driver. He arrived on time picked us all up from Newcastle to travel to Birmingham airport. We had a break and he showed love and patience. I would 100% recommend Just Airport Taxis and a big thank you to Elsa for organising the trip. So pleased to have dealt with a professional company. 😊

August 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, very attentive to the customer (me), clean car and easy to communicate. Thank you! And great price too.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Best journey to Luton Airport

First of all, the customer service, Mark in my case, was absolutely perfect. Every my emails got answers in the shortest time!
The driver arrived 15 min earlier and he politely told me that he is going to wait when I m ready. Also, he helped me with my luggage and I really appreciated that.
He was very friendly and polite, having a nice chat. His driving was very nice and professional, as well. The car was clean .
I had a very pleasant and safe journey to Luton Airport and I felt very comfortable and happy.
The price for this journey was the very best
I found on internet.
My conclusion is that this taxi company is very reliable, safe and great regarding the quality and price. Actually, the best prices in the market!
I highly recommend this company 💖

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

UNBELIEVABLE Customer service.

First off , a very competitive price.
Second reliable drivers, help full and punctual at pick up and drop off.
And lastly UNBELIEVABLE Customer service. Our flight was re-routed from London Heathrow to Birmingham , arriving 3 hours late. "Just Airport Taxis" were able to amend our booking, and get us picked up and home no problem, EVEN at one in the morning.
I will definitely use them for my next airport drop and collect.

August 14, 2025
Unprompted review

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