These 5 star reviews are completely genuine. David & Toby were excellent, arrived early, worked non-stop dismantling shed & greenhouse including contents, left the site clear of mud, debris and under... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just Clear are brilliant. I hired them to clear a large house I was selling which had accumulated a lifetime of items including a large amount of electronics, furniture, books, DVDs, clothes, papers a... See more
Company replied
Great company! Amazing communication, would highly recommend. These guys cleared my flat with only a weeks notice. The communication from Leanne was exceptional and I knew what was happenin... See more
Company replied
Two very nice men arrived on Saturday and cleared the furniture as arranged. All went very smoothly. Would recommend. I had been quite anxious about whether it was a scam, as all arranged via Wha... See more
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Company details
- House Clearance Service
- Garbage Collection Service
- Garbage Dump Service
- Junk Dealer
- Salvage Dealer
- Waste Management Service
Written by the company
Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.
Contact info
Yard 2, Cocks Crescent, New Malden, KT3 4TA, London, United Kingdom
- 03453198000
- hello@justclear.com
- justclear.com
5.0
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely brilliant service
Absolutely brilliant service. Jennie was super helpful throughout the process, and the guys had no problem removing a gas range from my flat. Punctual, friendly and polite, 10/10!
January 16, 2026
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Nikki. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Alina and George were incredibly…
Alina and George were incredibly helpful and supportive throughout.
January 7, 2026
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Andrew. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
excellent service!
January 10, 2026
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Stefan. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
I’m very please with the service that…
I’m very please with the service that Just Clear provides. I’ve been a customer for a number of years and I will say that certain key people go above and beyond to be helpful. With all the recent Christmas closures and holiday times, I have found Dee the logistics manager to be someone who is incredibly supportive and willing to be very flexible with helping me clear things out. He’s a true asset to this company. All the teams that come out always do an amazing job!
January 9, 2026
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Shaden. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Professional, helpful and efficient
Adam and John were very polite, very helpful and very efficient. The whole exercise was accomplished much quicker than I expected.
January 7, 2026
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words John. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
So easy to book
Just made a booking for removal of an old treadmill and exercise bike. The booking was really easy and I was able to select my preferred date. Just waiting for final details to be confirmed.
January 7, 2026
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Ian. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Great communication and efficient
Great communication and efficient. We couldn’t have asked for more. Would highly recommend for clearing jobs big and small.
January 5, 2026
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Luke. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Alina and her team did a very good job…
Alina and her team did a very good job clearing the flat and garden after a long term tenancy.
January 6, 2026
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Ralph. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Fabulous service
Fabulous service. Guys were really friendly. Did a fantastic job! Really quick and efficient!
January 6, 2026
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Bridget. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Enquiry made
Enquiry made, response received quickly, quote reasonable and arranged collection for tomorrow, cheers Brendan
January 4, 2026
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words David. We thank you so much for using our local service. From all the team at Just Clear.
Best company I’ve used
Squeezed me in last minute on New Year’s Eve. Having a newborn I needed something sorted quick and this was organised in minutes. Reliable reasonable priced and job was done perfectly. Will be using again.
Thank you
December 31, 2025
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Antonia. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Elliot and Jed
Elliot and Jed were top notch guys. Had a load of rubbish that needed collecting. Removed all rubbish and emptied our bins aswell. Swept up behind them and left property looking neat and tidy. Well done guys, really appreciate your work.
December 31, 2025
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Jonathan. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear in Bristol.
excellent service
excellent service. Efficient, great communication.
December 29, 2025
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Tor. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Reply from Just Clear®
Thank you so much for your kind words Isabelle. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Great Company
I was very impressed with the professionalism of the team who handled the clearance for me. They were pleasant, courteous, sensitive and very helpful. Nothing was too much trouble for them and the entire exercise was a whole lot less stressful than I anticipated. A bonus was the trouble they took to clear any mess once the clearance was completed. I have no hesitation in recommending Just Clear very highly indeed.
Isobel Smith
July 26, 2025
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Isobel. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear in Falkirk.
Social values and reuse
Just Clear really live up to their reuse claims. I popped into the warehouse and picked up a TV and few other bits from house clearances. Sidney and Chris were amazing with the delivery!
December 22, 2025
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Matteo. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Reply from Just Clear®
Thank you so much for your kind words Acoidan. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Give service all around
Outstanding waste and cleaning service from Brendan and Torres. Communication is clear and the cleaning is done to a very high standard. It’s reassuring to work with such a dependable and hardworking team.
December 20, 2025
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Joyen. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Misleading and unprofessional service
My experience with Just Clear – Kingston was extremely disappointing. Communication was poor from start to finish, promises were made and not kept, and the overall service did not match what was advertised.
What I found most frustrating was the lack of accountability. When issues were raised, they were brushed off rather than resolved properly. For a company that markets itself as professional and reliable, the reality was the opposite.
I would not use this company again and would advise others to be cautious before booking.
November 24, 2025
Unprompted review
Reply from Just Clear®
Thank you for your feedback.
We’re sorry to hear that this was your perception of our service. We take concerns about communication and accountability very seriously. However, we’ve been unable to identify a booking or interaction that matches the details provided in this review.
We would genuinely like the opportunity to look into this and address any issues properly. If you did use our Just Clear – Kingston service, please contact us directly with your booking details so we can investigate and work towards a resolution.
We’re committed to providing a professional and reliable service, and we encourage customers to raise any concerns with us so they can be dealt with promptly and fairly.
Just Clear – Kingston Team
Brendon and team were amazing
Brendon and team were amazing! I put in a request Friday morning. They responded promptly but I forgot to check my email. Despite me responding late Friday night they were at the house first thing Saturday morning and cleared everything quickly and professionally. Would definitely recommend! Thanks so much!
December 20, 2025
Unprompted review
Reply from Just Clear®
Thank you so much for your kind words Richard. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
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