Just Clear® Reviews 4,706

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and friendly attitudes. The service provided is frequently described as exceptional, with many people appreciating the quick response times and the overall ease of their experience, even for last-minute requests. Consumers also found the pricing to be very reasonable and transparent, with no hidden fees. However, some customers also noted that there were occasional logistical hiccups, and one reviewer expressed dissatisfaction with communication and perceived discrepancies between expectations and the service received.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, consistently praising the quick, efficient, and professional... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional communication and... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick, efficient,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the very fair and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These 5 star reviews are completely genuine. David & Toby were excellent, arrived early, worked non-stop dismantling shed & greenhouse including contents, left the site clear of mud, debris and under... See more

Company replied

Rated 5 out of 5 stars

Just Clear are brilliant. I hired them to clear a large house I was selling which had accumulated a lifetime of items including a large amount of electronics, furniture, books, DVDs, clothes, papers a... See more

Company replied

Rated 5 out of 5 stars

Great company! Amazing communication, would highly recommend. These guys cleared my flat with only a weeks notice. The communication from Leanne was exceptional and I knew what was happenin... See more

Company replied

Rated 5 out of 5 stars

Two very nice men arrived on Saturday and cleared the furniture as arranged. All went very smoothly. Would recommend. I had been quite anxious about whether it was a scam, as all arranged via Wha... See more

Company replied


Company details

  1. House Clearance Service
  2. Garbage Collection Service
  3. Garbage Dump Service
  4. Junk Dealer
  5. Salvage Dealer
  6. Waste Management Service

Written by the company

Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.


Contact info


5.0

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I wish I could rate higher

I wish I could rate higher! Absolutely incredible service from start to finish. The team from the Staines office, we're friendly, professional and did an amazing job clearing the garage. Thank you so much 🙂

December 1, 2025
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Reply from Just Clear®

Thank you so much for your kind words Rachel. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Clearance

When I spoke to David about clearing the heavy items of furniture from my late Mother's house I felt he sounded like a reliable and decent person. As there are a number of clearing businesses about I made my decision to go with David on my gut feeling and he certainly proved that to be right. We only had very short notice for the clearance to be done but he was able to fit us in - even despite his van breaking down the day before so we agreed on the following day and he had to hire a van to honour our booking. We were very pleased with David's professionalism and we would happily recommend his services to anyone.

November 21, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Sue. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Highly efficient and professional approach

Alina and George were helpful with prompt and clear communication throughout the process. Their compassionate, efficient approach made a challenging situation so much easier. Would highly reccomend - the service provided was faultless.

November 19, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Kim. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Great team

Great team, cost effective, efficient and were flexible for a last minute move. Highly rate them!

November 25, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Clio. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Kitchen Rubbish Collection

Very quick, timely and clear communication and reasonable rates. Would definitely use Adam and his team again.

November 24, 2025
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Reply from Just Clear®

Thank you so much for your kind words Mitul. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

A huge thank you for Markos and Danny…

A huge thank you for Markos and Danny from the Bristol area for such an exemplary service
These gentlemen are extremely polite,caring and helpful
I truly cannot recommend their service highly enough

November 24, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Charmaine. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Excellent service.. Fast, clean and efficient.

Excellent service... all communication prior to removal was speedy and easy. Very personable team and accommodating. Fast, clean and efficient. Would definitely recommend.

November 24, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Lizzie. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Professional

Professional, friendly and respectful.
Great service

November 17, 2025
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Reply from Just Clear®

Thank you so much for your kind words Mary. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Top company

Top company, they are fast, reliable and friendly. I have never been treated so well by a company. They know what they are doing and they know how to treat customers. In particular thanks to Kestas who helped me already twice with clearing my London flat from old furniture and building materials. And they came on Saturday morning, so I didn’t have to lose time at work. Five stars guys!! 👏🏻

November 22, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Michele. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Good service

Gooood service
Helpul

November 22, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Mohammed. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Great experience from start to finish, and beyond

Head office (Just clear - Kingston branch) was very helpful and responsive. Managed to booked the clearance in short order. The crew that arrived to do the clearance were on time, very polite and did a thorough job, very efficiently.

Post script: I had a follow up enquiry regarding the clearance of some IT equipment (in addition to the original work done) and a specialist team was sent over to the office about an hour later! Fantastic service!

November 20, 2025
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Reply from Just Clear®

Thank you so much for your kind words Siobhan. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Markos and Danny from the Bristol area…

Markos and Danny from the Bristol area were helpful, extremely polite and very thoughtful in such an awful time. They cleared everything ,were very courteous would recommend both men

November 18, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Liz. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Fantastic

Fantastic! I have used Just Clear numerous times now and their service is second to none!! Quick to reply, honest and trustworthy. Nice to able to say in this day and age Keep up the good work

November 18, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Danny. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Markus and Danny from Bristol area

Markus and Danny from Bristol area - they were fantastic. Amazing communication, polite and delivered a fast, efficient service for me at a very difficult time. I would highly recommend them to anyone.

November 15, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Tricia. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Markos did a great job

Markos did a great job. Answered all my questions and made sure the job got done.

November 13, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Michael. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Highly recommend Just Clear

Highly recommend Just Clear! They efficiently cleared the rubbish, were professional throughout, and handled everything promptly. Will definitely use them again.

October 19, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Oleksandr. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Brendan and his team

Brendan and his team handled a sensitive and challenging job with immense tact, sympathy and efficiency. Communication with all the involved parties was excellent. I cannot recommend these people highly enough.

October 20, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Richard. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

The Just Clear group was really…

Danny , Owen and Frankie where really professional and cleared the items we requested quickly and efficiently. They where punctual and had great communication and team work.

October 31, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Ahmed. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Brilliant service - can't recommend highly enough

I was very anxious about having my flat cleared, having owned it for 39 years. Pedro and Sydney from the Kingston branch of the firm were brilliant! On time, efficient, polite and knowledgeable. They cleared the flat in the timeframe quoted and hoovered up after all contents were removed. I can't recommend JustClear highly enough!

October 29, 2025
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Joyce. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

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