Just Fab? Just unbelievable Frustrating!! Delivery is never free due to "system problems "... Trying to place an order without " extra charges" ...impossible ... Worst web ever. Items priced highly,... See more
Company replied
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See what reviewers are saying
The prices were so good for the VIP members and I have bought my dreams shoes. It's also true that the page sometimes works slow and that stress me a little bit, otherwise I'm waiting the shos to arri... See more
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I have contacted the company by all Methods and they do not answer or process the cancellation request. I have tried phone and they say email, the email says phone, on another review they in... See more
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I am super unhappy with the way JustFab handles their subscriptions and their contact support team. I’ve have been charged every month for who knows how long and I’ve been trying to cancel for the lon... See more
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Company details
About JustFab España
Written by the company
JustFab es una página web de venta de zapatos y artículos de moda para mujeres, de calidad y diseño a un precio increíble.
El sistema de subscripción VIP ofrece a sus socias el mejor precio, promociones exclusivas, nuevas colecciones cada mes para estar a la última, y mucho más, sin ninguna obligación de compra.
El sistema de subscripción VIP ofrece a sus socias el mejor precio, promociones exclusivas, nuevas colecciones cada mes para estar a la última, y mucho más, sin ninguna obligación de compra.
Contact info
Avenida Diagonal 611, planta 7, 08028, Barcelona, Spain
- support@justfab.es
- justfab.es
1.8
Poor
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Son unos estafadoress
January 9, 2021
Unprompted review
Reply from JustFab España
Estimada Jamaa:
Sentimos mucho por su opinión.
Si hay algo en que le podíamos ayudar, nuestro equipo de atención al cliente, está a su disposición y nos puede contactar a través de teléfono, chat o redes sociales.
Cordialmente,
Kristina JF ES
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Reply from JustFab España
Buenas tardes,
Es muy grato leer su comentario y queremos darle las gracias por ello porque su opinión importa. Nos alegra que hayamos cumplido sus expectativas.
Atentamente, JustFab
Perfecto 100%>
November 17, 2020
Reply from JustFab España
Buenas tardes,
Le agradecemos su confianza por ser nuestra cliente. Nos encanta que esté satisfecha con nuestros artículos.
Atentamente, JustFab
Always great
October 22, 2020
Reply from JustFab España
Estimada Ramona:
Gracias por su opinión y su confianza.
Estamos felices sabiendo que está satisfecha.
Atentamente,
Caren JF ES.
Reply from JustFab España
Buenas tardes,
pedimos disculpas por el retraso y lepedimos que nos contacte para decirle el estado de su pedido.
Atentamente, JustFab
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Espero que llegue rápido y que sea…
Espero que llegue rápido y que sea fiable
October 4, 2020
Unprompted review
Reply from JustFab España
Buenos días,
Esperamos que le encante su pedido y nos gustaría volver a saber su opinión una vez lo reciba. Gracias por su confianza.
Atentamente, Maya, JustFab
5 stars
like the experience, and looking forward to get my things.
September 24, 2020
Unprompted review
Reply from JustFab España
Estimada Annette:
Gracias por su evaluación.
Me alegra oír que haya tenido una buena experiencia . Espero que así sea en sus futuras compras también.
Atentamente,
Daniela, JustFab ES Team
good service
July 16, 2020
Unprompted review
Reply from JustFab España
Estimada Karen:
Qué gusto recibir su buena evaluación. Nos encanta oír que esté contenta con nuestros servicios.
Cordialmente,
Kristina JF ES
Los creditos no son compatibles con las…
Los creditos no son compatibles con las promociones
June 13, 2020
Unprompted review
Reply from JustFab España
Estimada Mireia:
Siempre nos puede contactar para ayudarle aplicar los créditos en forma correcta.
Nuestro equipo de atención al cliente está en su disposición.
Atentamente,
Caren JF ES.
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Reply from JustFab España
Buenas tardes,
¡Qué disfrute de nuesto calzado y ropa que son muy de moda! Gracias por su confianza.
Atentamente,
Maya
JustFab
Reply from JustFab España
Estimado Jean:
Es un orgullo recibir un comentario como el suyo. Nos alegra que ha confiado en JustFab y ha decidido comprar con nosotros. ¡Esperamos que pronto vuelva a repetir!
Cordialmente,
Kristina JF ES
Happy but sad bec. I was charge by membership
Hola! I became a member last month April of 2020 as a VIP i was charge of 39.95 how come? i thought it was free membership and i read in the terms and condition i will be charge if i will not purchase on the fifth month..
Please explain i was so dissapointed. I have read same problem that they had charge of membership and the refund and replies takes so long.
Hope this will not happen to me..
Looking forward in your fast action in this issues..
Jean
Pls. Reply in English
May 9, 2020
Unprompted review
Reply from JustFab España
Dear,
We're sorry to disappoint you.
I need to inform you that the VIP program is not obligatory. Before making their first purchase, each client has the option of choosing with what price they want to buy. The subscription is completely free and does not imply permanence. It also has all the terms and conditions explained on the page.
You can always contact us to help you.
Our customer service team is at your disposal.
Best regards,
Caren JF ES.
My experience with justfab was so…
My experience with justfab was so good.Delievry was on time and material of the stuff that i bought was best.
The only problem i am facing now is that i get notified about sales through email but in website of justfab it does not show any reduction in price.Every product is on its fuIl price even in the sales section.I dont know if it is some technicle issue or something is wrong with my account.
April 20, 2020
Unprompted review
Reply from JustFab España
Dear Shabbir
Thank you for your comment.
We are glad to know your experience was positive. We hope you continue using our website.
Best regards
Daniela, JustFab ES
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Reply from JustFab España
Buenos días,
Esperamos que le guste su pedido. No dude en escribir su reseña en cuato reciba su pedido. Gracias por su confianza.
Atentamente,
Maya
JustFab
I have used Justfab es a few times in…
I have used Justfab es a few times in the past and their selection of shoes and boots are even better now
January 28, 2020
Unprompted review
Reply from JustFab España
Estimada Diane:
¡Mil gracias por su estupenda evaluación! Es un placer saber que está contenta con la compra que ha realizado con nosotros y que haya encontrado algo de su gusto. Gracias por confiar en nuestra marca.
Cordialmente,
Kristina JF ES
Reply from JustFab España
Buenos días,
Esperamos su nuevo comentario cuando haga su próximo pedido y también esperamos que la próxima vez todo sea estupendo.
Atentamente,
Maya
JustFab
I love just fab
I love just fab, from buying to getting customer service, is simple and they also provide a great service.
November 27, 2019
Unprompted review
Reply from JustFab España
Dear Virginia,
Thank you so much for your lovely comment. Keep visiting us and enjoy buying.
Best,
Maya
JustFab
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Total seguridad y rapidez
Total seguridad y rapidez. Recomendable 100%
November 22, 2019
Unprompted review
Reply from JustFab España
Buenas tardes,
¡Qué disfrute comprando desde casa con garantía!
Atentamente,
Maya
JustFab
Reply from JustFab España
Dear Tara,
That's so nice of you! Thanks for buying our products.
Best,
Maya
JustFab
Reply from JustFab España
Dear Emily,
Thank you so much for your review. We´re glad you are happy with the service.
Kind regards.
Daniela, JustFab ES
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