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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the prompt and efficient delivery of products. Many people highlight the high quality of the items received, from instruments to sheet music, and appreciate the ease of the ordering process. The helpfulness and friendliness of the staff are also frequently mentioned, contributing to a positive overall experience. However, some customers also noted occasional issues, such as a six-month wait for a back-ordered item. A few people experienced technical glitches when trying to place orders online, requiring them to switch browsers to complete their purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently report that items are delivered... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the excellent,... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy delivery,... See more

Order

Clients share positive opinions on order. Many customers praise the easy, efficient, and speedy ordering... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for being... See more

Based on these reviews

Rated 5 out of 5 stars

I have dealt with Just Flutes for years and I received the same excellent service once again. I mistakenly ordered the siver flute key pendant twice, after notification of restocking. They kindly qu... See more

Rated 5 out of 5 stars

Excellent service. The item arrived with a minor problem which the team agreed could be fixed by a local flute expert rather than a return to the workshop in Croydon, saving time and money. The instru... See more

Rated 5 out of 5 stars

Ordered two recorders: they arrived very promptly, and well packed. I was delighted with one of them, but the other - no fault of the seller - was not at all good. However, it did mean I had to u... See more

Rated 5 out of 5 stars

After advise from people on Flute Forum took the plunge and bought a Trevor James 10X rather than the 5X and have not been disappointed. Am new to flute and quality is very good for price point an... See more


Company details

  1. Musical Instrument Store

Written by the company

The UK's leading flute specialist. Estabnlished in 1985, Just Flutes has been the professional's go-to for flute music, instruments, repairs and accessories. Croydon, South London.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant

Fantastic easy service received my order within 3 days even via 2nd class post and I love my purchase.

January 31, 2023
Unprompted review
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Rated 5 out of 5 stars

Top quality Service

Top quality Service
The Flute Sonatas, Vol 1 and Vol2
Johann Joachim Quantz
Edited by Rachel Brown
Are a very useful pieces of music
if you are on grade 6,7. and 8 ABRSM

December 10, 2022
Unprompted review
Just Flutes logo

Reply from Just Flutes

Thank you!

Rated 5 out of 5 stars

Fantastic item

Fantastic item, bought as a gift and receiptent was absolutely delighted with it. Fast delivery and great communication throughout process.

December 25, 2022
Unprompted review
Just Flutes logo

Reply from Just Flutes

Thank you Pauline

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Rated 5 out of 5 stars

As absolute beginner on the flute

As absolute beginner on the flute, I've only just discovered Just Flutes. Placing an order is very straightforward; I had a query about delivery, which was dealt with quickly in a friendly and helpful manner. I will certainly buy from them again.

November 28, 2022
Unprompted review
Just Flutes logo

Reply from Just Flutes

Thank you, that's so great to hear!

Rated 5 out of 5 stars

A reliable and helpful service

This company has kept me informed of all potential purchases based on my initial enquiry, which was great.
My purchase arrived safely and my granddaughter loves her piccolo. As promised, the tone is beautiful and she instantly adopted it as her favourite instrument!

December 12, 2022
Unprompted review
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Rated 5 out of 5 stars

Great service. Competitive prices.

I am finding the service from Just Flutes excellent for my clarinet supplies. Any queries are always dealt in a quick and friendly way. Their prices are always competitive too.

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

A great company

A great company. Music delivered quickly, and in top condition. The description of the pieces on the site is really handy too! Thanks so much.

November 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent products and service!

I always come to Just Flutes when I need any professional flute equipment! Their products are great quality and much better than buying off Amazon or somewhere else. Shipping is very fast too which is excellent!

November 5, 2022
Unprompted review

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