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Just Kampers Insurance Reviews 

9,464
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, polite, and take the time to thoroughly explain every detail of the insurance options. People consistently appreciate the prompt assistance and the noticeable financial savings found on bespoke policies compared to standard online comparison sites. Some reviewers were not happy with communication issues, noting prolonged telephone hold times and emails that did not receive a direct reply. A few other people also felt that navigating online accounts, software systems, and accessing digital policy documents could occasionally become a rather frustrating experience.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly knowledgeable when explaining insurance options.... See more

Service

Reviewers highlight positive aspects of service, praising the professional, reassuring, and knowledgeable... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, fair quotes, and... See more

Customer service

Clients share positive opinions on customer service, highlighting knowledgeable and polite telephone agents... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the website and overall setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy informative and reasonable. Wish I had a reply about NCD and upload of documents, didnt find the app useful for uploads. But likely user error rather than your end. Just personable and cover suit... See more

Company replied

Rated 5 out of 5 stars

The member of staff was excellent, took note of the adjustments I needed to make to my insurance following completion of my motorhome conversion. The renewal price quoted for the bespoke policy after... See more

Company replied

Rated 5 out of 5 stars

Friendly communicative assistance over the phone, prompt quote, very competitive price with the full cover that I needed for my camper. Can’t provide feedback on any further assistance or claims as ha... See more

Company replied

Rated 5 out of 5 stars

Arthur and Ellie were both great at going through all my options to allow me to make an informed decision on the best cover for me and my van. My conversations with them both were easily understood.... See more

Company replied


Company details

  1. Auto Insurance Agency
  2. Insurance Company

About Just Kampers Insurance

Written by the company

Just Kampers Insurance was set up with the VW enthusiast in mind and has been providing tailored insurance policies for classic VWs and daily drivers for over twenty years.

Since 1998, we noticed that our customers were not getting the insurance cover their vehicle really required, so we set up Just Kampers Insurance, with the aim to provide affordable insurance, with all the features and benefits we think you and your beloved vehicle deserve.

We are proud to offer:

 
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Just Kampers Parts

Just Kampers is the number one supplier for a comprehensive range of quality parts for your VW campervan and air-cooled car. Trading since 1989, Just Kampers is run by enthusiasts and owners dedicated to helping keep your VW on the road.


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Leave a Review For Just Kampers

If your review is for Just Kampers please leave a review using the link below.

Review Just Kampers

Written by the company

Price Promise

We’ll give you a £50 Just Kampers gift voucher if we can’t beat your current quote

We’ll give you a £50 Just Kampers gift voucher if we can’t beat your current quote
That’s how confident we are that Just Kampers Insurance can offer you the best rates on vehicle insurance.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(9,464)

2,154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good 5 stars

September 5, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Tina,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Absolute fantastic company

Absolute fantastic company , very pleasant and helpful staff no issues for me

September 1, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Ian,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 2 out of 5 stars

poor phone service

oktook it insurance, was told to register online for access to account, seemed to work at first but now have had a document request and cant get on, calling for assitance is a longnwinded and fruitless exercise so far, yes the cover was a great price but i fear its going to bite me in the rear...

well despite the call from a customer rep , still can't log into the "app" despite it working the 1st time, still have outstanding documents and no way to n provide. at point of requesting a refund and going elsewhere..

September 7, 2026
Unprompted review
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Reply from Just Kampers Insurance

Hi Nick,
Sorry to hear that you’ve not had the positive experience we aim to deliver on this occasion.

I have arranged for a Customer Service representative to contact you as soon as possible to see how we can put things right.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Polite staff

Polite staff, super quick.

September 4, 2026
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Reply from Just Kampers Insurance

Hi Craig,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Milo finn…

Just very easy to fill details in and easy to change anything that was wrongly put down

September 4, 2026
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Reply from Just Kampers Insurance

Hi David,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very friendly and helpful staff member

Very friendly and helpful staff member, who I spoke with on the telephone.

September 4, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi David,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Everyone I spoke to was very helpful…

Everyone I spoke to was very helpful and positive.
I was impressed with the price, and the fact that recovery, breakdown and homestart is included.
They were recommended by the previous owner of the vehicle too!
Thank you Paul K.

September 4, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Denise,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very pleasant to deal with

Very pleasant to deal with, I had an issue from my previous insurer of which thanks to Kara she organised the solution, very reasonable in pricing and extras.
Thanks again.

September 4, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Andrea,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Great communication very helpful when…

Great communication very helpful when sorting the right cover for my camper

September 3, 2026
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Reply from Just Kampers Insurance

Hi Dean,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Good from start to finish

Good from start to finish

September 1, 2026
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Reply from Just Kampers Insurance

Hi Paul,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Quick and easy… 5 star

September 4, 2026
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Reply from Just Kampers Insurance

Hi Stephen,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Renewal

Efficient.

September 1, 2026
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Reply from Just Kampers Insurance

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

The staff are very friendly and…

The staff are very friendly and helpful. They take their time to explain everything without making you feel rushed. As insurance is so complex now this is vitally important for the customer.
Well done

September 3, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Kathryn,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Had such a warm friendly experience…

Had such a warm friendly experience when calling up to discuss my renewal quote hands down best customer service from the staff and great prices too

September 2, 2026
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Reply from Just Kampers Insurance

Hi Mr. Spiller,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Good price

Polite staff , amazing price

September 3, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Sandra,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

No fuse just did what I asked

No fuse just did what I asked

September 3, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Barry,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Thank you!

Aidan was helpful, efficient and knowledgable - very good service, thank you!

September 3, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Diana,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very helpful sales person she excellent

Very helpful sales person she excellent

September 3, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Neil,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 3 out of 5 stars

The price increase seemed a bit high as…

The price increase seemed a bit high as my risk had not changed. Difficult getting through to renew policy and wait times over 30mins. Had to ring nx day. Mobile app does not detail and give you an option to renew.

September 3, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thank you for taking the time to leave us a review, Harold. We take feedback seriously and always want our customers to receive the best service possible.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very good service

Very good service, no fuss, very competent.

September 2, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Matthew,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

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