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Just Kampers Insurance Reviews 

9,464
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, polite, and take the time to thoroughly explain every detail of the insurance options. People consistently appreciate the prompt assistance and the noticeable financial savings found on bespoke policies compared to standard online comparison sites. Some reviewers were not happy with communication issues, noting prolonged telephone hold times and emails that did not receive a direct reply. A few other people also felt that navigating online accounts, software systems, and accessing digital policy documents could occasionally become a rather frustrating experience.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly knowledgeable when explaining insurance options.... See more

Service

Reviewers highlight positive aspects of service, praising the professional, reassuring, and knowledgeable... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, fair quotes, and... See more

Customer service

Clients share positive opinions on customer service, highlighting knowledgeable and polite telephone agents... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the website and overall setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy informative and reasonable. Wish I had a reply about NCD and upload of documents, didnt find the app useful for uploads. But likely user error rather than your end. Just personable and cover suit... See more

Company replied

Rated 5 out of 5 stars

The member of staff was excellent, took note of the adjustments I needed to make to my insurance following completion of my motorhome conversion. The renewal price quoted for the bespoke policy after... See more

Company replied

Rated 5 out of 5 stars

Friendly communicative assistance over the phone, prompt quote, very competitive price with the full cover that I needed for my camper. Can’t provide feedback on any further assistance or claims as ha... See more

Company replied

Rated 5 out of 5 stars

Arthur and Ellie were both great at going through all my options to allow me to make an informed decision on the best cover for me and my van. My conversations with them both were easily understood.... See more

Company replied


Company details

  1. Auto Insurance Agency
  2. Insurance Company

About Just Kampers Insurance

Written by the company

Just Kampers Insurance was set up with the VW enthusiast in mind and has been providing tailored insurance policies for classic VWs and daily drivers for over twenty years.

Since 1998, we noticed that our customers were not getting the insurance cover their vehicle really required, so we set up Just Kampers Insurance, with the aim to provide affordable insurance, with all the features and benefits we think you and your beloved vehicle deserve.

We are proud to offer:

 
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Just Kampers Parts

Just Kampers is the number one supplier for a comprehensive range of quality parts for your VW campervan and air-cooled car. Trading since 1989, Just Kampers is run by enthusiasts and owners dedicated to helping keep your VW on the road.


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Leave a Review For Just Kampers

If your review is for Just Kampers please leave a review using the link below.

Review Just Kampers

Written by the company

Price Promise

We’ll give you a £50 Just Kampers gift voucher if we can’t beat your current quote

We’ll give you a £50 Just Kampers gift voucher if we can’t beat your current quote
That’s how confident we are that Just Kampers Insurance can offer you the best rates on vehicle insurance.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(9,464)

2,154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good efficient and knowledgeable

Very good efficient and knowledgeable. Easy to navigate and understand

August 30, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Mr. Kiernan,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Had a decent experience purchasing…

Had a decent experience purchasing insurance for VW Transporter thanks to Lisa, hopefully I never need to claim but overall a decent interaction and got a call back when promised

September 2, 2026
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Reply from Just Kampers Insurance

Hi Selina,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Really easy to contact the company

Really easy to contact the company. They return calls and give clear advice re insurance.

September 2, 2026
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Reply from Just Kampers Insurance

Hi Rosie,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

A god send

A god send. Cheers won't go anywhere else.

August 29, 2026
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Reply from Just Kampers Insurance

Hi Martin,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very helpful and very professional…

Very helpful and very professional giving advice and information

September 1, 2026
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Reply from Just Kampers Insurance

Hi Gary

Thank you for your review. We love hearing feedback from our customers. We're happy that you’re pleased with the service provided. We also want to thank you for taking the time to insure your vehicle with us.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Couldn't have been more helpful. Understood exactly what I needed and everything was set up in a few minutes. Would highly recommend.

September 1, 2026
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Reply from Just Kampers Insurance

Hi,

Thank you for your review. We love hearing feedback from our customers. We're happy that you’re pleased with the service provided. We also want to thank you for taking the time to insure your vehicle with us.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Was very easy to sort my insurance for…

Was very easy to sort my insurance for my campervan very competitive price and an all round professional service

August 26, 2026
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Reply from Just Kampers Insurance

Hi Kevin,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Great service and a great price

Great service and a great price. Although I was on the phone for over 2 hrs.

September 1, 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Phil. We really appreciate your comments.

We're glad you're happy with the product received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Your comments have been noted regarding your call length and will be used to help improve our service moving forward.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

simple process for a vw t6

simple process for a vw t6, competitive rate and renewal price is fine.

August 31, 2026
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Reply from Just Kampers Insurance

Thanks for the review, James. We really appreciate the comments.

We’re glad that you’re happy with the service provided and want to take this opportunity to thank you for your continued custom.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Reasonable price.

September 1, 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Jane. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Great people a joy to talk to

Great people a joy to talk to

August 28, 2026
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Reply from Just Kampers Insurance

Hi Peter

Thank you for your review. We love hearing feedback from our customers. We're happy that you’re pleased with the service provided. We also want to thank you for taking the time to insure your vehicle with us.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 2 out of 5 stars

Unusually large amount of paperwork…

Unusually large amount of paperwork none of which were numbered pages. Very difficult to assemble pages in right order. Could do with a contents page at front as to link numbered pages. Your customer service lady seemed to have trouble understanding that I was unable to
Download part of the information. She kept on repeating I should
“Check the download”. Even when I said I did not know how to do this. After repeating myself several times I asked if she could send me the information. She said yes. Why did I have to suggest this solution and not your member of staff?
I feel quite inadequate and tired looking through all your non user friendly pile of paperwork and would not recommend your company to others

August 27, 2026
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Reply from Just Kampers Insurance

Hi Marion,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations.

Your comments have been noted and will be used to help improve our service moving forward.

Kind regards
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very efficient in guiding me through…

Very efficient in guiding me through the different options

August 27, 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Judith. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Excellent Staff and Great Value

I completed an online quote which came back with a number of good options, but I ended up speaking to Rachel who was a font of knowledge for this first time camper owner.

Excellent staff and excellent value

August 30, 2026
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Reply from Just Kampers Insurance

Thanks for the kind words, Estelle. I’ll ensure that your comments are passed onto the representative who handled your enquiry.

Thanks again for choosing us for your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 4 out of 5 stars

Really good generally

Really good generally I am not sure I really need the accidental personal insurance as I won’t be driving the vehicle much. But this was added on anyway and not really discussed.

August 26, 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Keith. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 3 out of 5 stars

Support getting quote/organised was…

Support getting quote/organised was excellent - but let down by the website not working regarding reviewing the Ts and Cs - chased by emails for something that wasn't working wasn't great. Lady who helped me at customer service was super....

August 27, 2026
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Reply from Just Kampers Insurance

Hi Nick

Thank you for your review. We love hearing feedback from our customers. We're happy that you’re pleased with the service provided.

We also want to thank you for taking the time to inform us of your experience. Your comments have been forwarded to our technical team regarding the issues you've had with our portal so we can look into this.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish.
Really happy with the process and pricing options to choose from.

August 25, 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Simone. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very simple insurance renewal and a…

Very simple insurance renewal and a good price

August 29, 2026
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Reply from Just Kampers Insurance

Thanks for the review, Paul. We really appreciate the comments.

We’re glad that you’re happy with the service provided and want to take this opportunity to thank you for your continued custom.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Good price and top friendly and…

Good price and top friendly and helpfull staff 👍

August 26, 2026
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Reply from Just Kampers Insurance

Hi Ben,

Thank you for your review. We love hearing feedback from our customers. We're happy that you’re pleased with the service provided. We also want to thank you for taking the time to insure your vehicle with us.

Kind Regards,
Sam
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - knowledgeable call handlers who were able to tailor my insurance and at the same time save me over £150.00 compared with online quotes. Brilliant.

August 26, 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Hi Gareth,

Thanks so much for the review. We’re pleased to hear that you’ve had such a positive experience with us and would like to thank you for choosing us to protect your vehicle.

Kind Regards,
Sam
The Just Kampers Insurance Team

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